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Roberts Toyota

Columbia, TN

Overview
Employees
Reviews
Vehicles
4.2
68 Reviews
Welcome To Roberts Toyota! If you're looking for a team you can trust for new car sales, reliable auto repairs and everything in between, then you've come to the right place. Roberts Toyota is a family-owned and -operated Toyota dealership in Columbia that has proudly offered first-class customer service and Toyota sales to drivers across Middle Tennessee since 1945. Whether you're looking to buy a new Toyota truck or hoping to schedule Toyota repairs, let the team at Roberts Toyota help you get exactly what you need.
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1027 Nashville Hwy

Columbia, TN

38401

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Showing 68 reviews

May 10, 2025

Excellent service on time and always courteous. Have always taken care of my service needs. More

by Sumeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Roberts Toyota responded

Thank you for your continued trust in the Roberts Toyota team! We appreciate your business and look forward to seeing you at your next visit!

May 10, 2025

My only choice for dealer service within 100 miles. Chris ensured I was treated honestly and competently. More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Kyle, and John V.
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May 12, 2025 -

Roberts Toyota responded

We're delighted to hear that Chris provided excellent service at Roberts Toyota. Thank you for visiting us!

May 05, 2025

Nice dealership, but way too expensive for that service I received. I can change my own oil, and the next time I will. More

by jimg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Caruana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 12, 2025 -

Roberts Toyota responded

Jimg, I appreciate your feedback and understand the concern about pricing. We have a bundle of 5 oil changes and 5 tire rotations for about $360.00. If you're interested, please contact me. Thank you, Paul Caruana - General Sales Manager - paul.caruana@robertstoyota.com

April 27, 2025

Love this dealer Blake was my salesmen and now Michael will by my new service advisor here on out ! Really great team ! More

by emilybowman233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake in sales . Michael in service was great
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Apr 28, 2025 -

Roberts Toyota responded

Hi Emily! We're delighted to hear that Blake and Michael have made such a positive impression on you at Roberts Toyota! Thanks for choosing us, we look forward to serving you in the future.

April 25, 2025

He gave me an explanation and when I told my husband he talked to him and explained everything perfectly!!! More

by neva453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 29, 2025 -

Roberts Toyota responded

Hi Neva, we're delighted to hear that our team at Roberts Toyota provided clear and helpful explanations for both you and your husband! Thank you for sharing your experience with us! Safe travels!

April 19, 2025

Always helpful ,friendly personnel willing to help you and fast. Available for any questions you may have. More

by Rhonda Thornton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, karen
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Apr 21, 2025 -

Roberts Toyota responded

Rhonda, we're delighted to hear that our team at Roberts Toyota was helpful and friendly during your visit. Thank you for the kind words!

April 11, 2025

Sales man was fine. Several broken promises during sale. Was told repairs needed to be made which took a week. Was told repairs completed but there is still a part missi More

by John B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Caruana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Murdock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
April 03, 2025

The experience with service today was superb, everyone is friendly, helpful, and ready to answer any concerns that might arise. I trust them with car, 2021 Rav4 Hybrid. They always take good care of it. T More

by Pking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hughes
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Apr 04, 2025 -

Roberts Toyota responded

Thank you for sharing your positive experience with us! We're delighted to hear that our Roberts Toyota team always provides superb service and takes great care of your RAV4 Hybrid. We appreciate your trust in us, and we're here whenever you need assistance!

April 01, 2025

It was a pleasure dealing with Tyler & Paul at this dealership! Never felt pressured, all went very smoothly. More

by rickdauer23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Apr 02, 2025 -

Roberts Toyota responded

Rick, we're delighted to hear that Tyler and Paul made your experience at Roberts Toyota smooth and pressure-free. Thank you for sharing this positive feedback!

March 21, 2025

Larry and his staff were very efficient! He answered questions that I had. I was happy More

by Dskidmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry fee
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Mar 21, 2025 -

Roberts Toyota responded

Thank you for the positive feedback! Larry & the team look forward to seeing you again next time here at Roberts Toyota!

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