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Robichaux Ford
Thibodaux, LA
130 Reviews
Robichaux Ford is a family owned and operated dealership located in a Thibodaux La. We have made customer service on of our top priorities for 17 years now. And we look forward to many more years to come. Our sales and service departments have over 100 years experience combined. The employees of Robichaux Ford look forward to helping you with your automotive needs
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 130 reviews
Verified Customer
October 01, 2026
The customer waiting area was clean and comfortable. The service advisor was courteous and professional. The grimy handprints on the fenders and hood were a bit off putting considering the vehicle was The service advisor was courteous and professional. The grimy handprints on the fenders and hood were a bit off putting considering the vehicle was clean when it got there. The oil life monitor on the vehicle was not reset after oil change. More
by scott.roussel
Employees Worked With
None
October 01, 2026
Extremely satisfied with Robichaux Fords customer service. Have been a customer for over 20 years. Great staff. service. Have been a customer for over 20 years. Great staff. More
by TREULET89
Employees Worked With
September 27, 2026
Robicheaux Ford has an outstanding group of people. It is always a pleasure to do business with them. I am very appreciative of the services they provide. It is always a pleasure to do business with them. I am very appreciative of the services they provide. More
by STADALIS
Employees Worked With
Dawn, Darryl, and Kyle 5 star
September 24, 2026
Service used to be GREAT . .. but y'all have fallen backwards. It is taking a long time to get my truck repairs. I buy from Robichaux for ONE REASON... your service departmen .. but y'all have fallen backwards. It is taking a long time to get my truck repairs. I buy from Robichaux for ONE REASON... your service department has been GREAT through the years. Lately (last 3 months) your Team has allowed delays. Maybe understaffing? Maybe leadership issue? Maybe prople just don's show up for work. I am a business owner and I deal with all these issues. More
by LOL # 1
Employees Worked With
Did not work with sales Team
September 23, 2026
Always stress free service, from scheduling to completion of services! Friendly and courteous staff from the service dept. to the sales dept. of services! Friendly and courteous staff from the service dept. to the sales dept. More
by dpbourg
September 18, 2026
Darryl Bailey Is Absolutely The Best Service Manager I Have Ever Had The Pleasure To Be Assisted By. I Think He's So Good They Should Make Him Work All Weekends And Holidays!! Have Ever Had The Pleasure To Be Assisted By. I Think He's So Good They Should Make Him Work All Weekends And Holidays!! More
by RAVET.ROBICHAUXFORD
Employees Worked With
Darryl Bailey
September 13, 2026
My sales Rep Eden Adams was terrific. She was a genuine and professional. Sales manager Matt Robichaux made the transaction very seamless and smooth. She was a genuine and professional. Sales manager Matt Robichaux made the transaction very seamless and smooth. More
by digitalmixerman
Employees Worked With
September 08, 2026
Very disappointed in my last visit. My car was left for 2 1/2 days but nothing could be found regarding my AC which doesn't always work. Also, I asked for an oil change and it was not d My car was left for 2 1/2 days but nothing could be found regarding my AC which doesn't always work. Also, I asked for an oil change and it was not done. When Darrell was told that the oil change was not done, he did not offer an apology or even check to see if it could be done on the spot. He just handed me my keys and said nothing. After bringing my car in for about 15 years, I will never step foot in there again. Lynn Landry More
by LYNNLANDRY
Employees Worked With
Darrell
