Rochester Toyota

The people at the dealership were extremely friendly and helpful with helping me purchase my new Tacoma helpful with helping me purchase my new Tacoma More

No one was pushy which we really liked. All of our questions were answered to our satisfaction and we did not feel rushed. All of our questions were answered to our satisfaction and we did not feel rushed. More

Excellent customer service,. Excellent hospitality Excellent follow up Delivery on time Excellent communication Honesty, great people Excellent hospitality Excellent follow up Delivery on time Excellent communication Honesty, great people More

Quincy was excellent understood my needs and concerns. Showed me options I was unaware of Showed me options I was unaware of More

Connor is the most pleasant and helpful salesman. Definitely would recommend asking for him in aiding you to find a car. Definitely would recommend asking for him in aiding you to find a car. More

Quincy Has been the best salesman I have met here thank you for all you do you for all you do More

Tacoma owner since 2019 and will continue to use the great service Rochester Toyota provides! great service Rochester Toyota provides! More

I am writing to enthusiastically recommend the service department at Rochester Toyota. Since I purchased my RAV4, I have experienced outstanding service, and each interaction has left a lasting impression department at Rochester Toyota. Since I purchased my RAV4, I have experienced outstanding service, and each interaction has left a lasting impression of professionalism, efficiency, and genuine care. The technicians at Rochester Toyota possess remarkable expertise and proficiency. Whether it be routine maintenance or more complex repairs, they display an unwavering commitment to excellence. They diagnose issues thoroughly and clearly explain them to keep customers informed. Their attention to detail is unmatched, and they consistently deliver outstanding results. Moreover, the customer service at Rochester Toyota is exceptional. The staff is friendly, accommodating, and go above and beyond to make sure every visit is a positive experience. From scheduling appointments to addressing concerns, they handle everything with a level of courtesy and respect that is truly commendable. Their dedication to customer satisfaction is evident in every interaction, and they genuinely care about the well-being of their clients' vehicles. Overall, the service department at Rochester Toyota sets a high standard for automotive service. Their blend of expertise, commitment to customer care, and efficient operations make them an asset to the community. I am confident that anyone seeking reliable and exceptional service for their vehicle will find it at Rochester Toyota. More

Exceptional Service at Rochester Toyota In my opinion, the heart of the dealership resides in the service area. I can honestly state that I have never received the outstanding level of service provided by the heart of the dealership resides in the service area. I can honestly state that I have never received the outstanding level of service provided by Rochester Toyota. Consistent follow-up and timely response with the service department were above and beyond expectations. I would like to sincerely thank Jeff Stevens and Tyler Lessard for their team effort and conscientious handling of my service needs. Their dedication and attention to detail have made every visit a pleasant experience. I highly recommend Rochester Toyota if you are in the market for a new or used vehicle. Their exceptional service and commitment to customer satisfaction make them a top choice in the automotive industry. Check them out, you won't be disappointed. More

BEWARE! ! You may have a good experience when buying the vehicle but service and their willingness to accept responsibility for work done is laughable. Just ! You may have a good experience when buying the vehicle but service and their willingness to accept responsibility for work done is laughable. Just because the dealership changed hands means warrenties on work they contracted out means nothing. me and my husband will never be going back again More