Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rochester Toyota
Rochester, NH
38 Reviews
We pride ourselves on being family owned and operated and promise to deliver the finest automotive experience available in the northeast. From the sales staff to our service and parts associates, our entire team is committed to providing the level of customer care, service and attention to detail that has made Jake Kaplan’s a New England legend since 1952!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Latest Reviews
April 24, 2025
I am writing to enthusiastically recommend the service
department at Rochester Toyota. Since I purchased my RAV4, I have experienced outstanding service, and each interaction has left a lasting impression
More
by Mary T.
Employees Worked With
Dave Tung
February 05, 2025
Exceptional Service at Rochester Toyota
In my opinion,
the heart of the dealership resides in the service area. I can honestly state that I have never received the outstanding level of service provided by
More
by Mary T.
Employees Worked With
Alyssa Hurd, Patrick Obed
December 07, 2024
BEWARE!
! You may have a good experience when buying the vehicle but service and their willingness to accept responsibility for work done is laughable. Just
More
by Christine
Employees Worked With
Eric Poole
Dealership Inventory (152 Vehicles)
Photos & Amenities
- Brand New Facility
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
