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Rochester Toyota
Rochester, NH
86 Reviews
We pride ourselves on being family owned and operated and promise to deliver the finest automotive experience available in the northeast. From the sales staff to our service and parts associates, our entire team is committed to providing the level of customer care, service and attention to detail that has made Jake Kaplan’s a New England legend since 1952!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 86 reviews
January 25, 2026
This was my first experience buying a car and it was great! Quincy was very nice and helpful! I would recommend anyone to go to him to buy a car! great! Quincy was very nice and helpful! I would recommend anyone to go to him to buy a car! More
by ava.hoagn30
Employees Worked With
January 20, 2026
Very fast and pleasant. Very nice and efficient. Quincy did an amazing job making me feel welcomed Very nice and efficient. Quincy did an amazing job making me feel welcomed More
by Taverasdaijah
Employees Worked With
January 18, 2026
The service is good with Quincy Smith helping us thank you Toyota you the best. you Toyota you the best. More
by Rlondah
Employees Worked With
January 15, 2026
Pleasant experience all around. Quincy our sales team member was great to work with. Priced our new tundra out aggressively and made the process pain free. Would come back again. Quincy our sales team member was great to work with. Priced our new tundra out aggressively and made the process pain free. Would come back again. More
by Theturfman
January 11, 2026
The sales ‘s name Quincy Smith help us through selecting the car that we like and explained any questions we ask about the car the car that we like and explained any questions we ask about the car More
by cynthiakekung1
Employees Worked With
January 10, 2026
The dealership is very clean. All sales people are nice and welcoming. I would recommend. All sales people are nice and welcoming. I would recommend. More
by lilyjsmith121
Employees Worked With
January 05, 2026
I like the people at this dealership, both in sales department and in service department. department and in service department. More
by Ole
December 31, 2025
Everyone. I cannot even begin to explain the amazing experience I had with Quincy Smith. This was the third dealership I went to this week, and let me tell you I cannot even begin to explain the amazing experience I had with Quincy Smith. This was the third dealership I went to this week, and let me tell you the other two were not this experience at all. I walked out of the other two so quick, due to lack of friendliness and shark like attitudes. Quincy made me feel so comfortable and good about a deal that I would have paid more than the MSRP just for this perfect experience. I will be back for every car in the future just for Quincy. More
by Paulieepaull
December 31, 2025
Worked with Quincy. He’s great! He was informative from the start and helpful through the entire process. He was thorough and knowledgeable. 100% made the process more c He’s great! He was informative from the start and helpful through the entire process. He was thorough and knowledgeable. 100% made the process more comfortable and would recommend him to anyone I know in the area looking to purchase a vehicle. More
by Dom
Employees Worked With
December 29, 2025
Quincy Smith helped get me in the perfect car for me at a great price. He listened to what I wanted and worked to get it for me. great price. He listened to what I wanted and worked to get it for me. More
by jess.zilm
