Rochester Toyota

As always, my experience purchasing a used vehicle was the best it could have been. I check here first in hopes of finding a vehicle. Fortunately I've not had to venture elsewhere for years. Thank you.

I have visited many car dealerships, and by far, I am most impressed with Rochester Toyota. I primarily interacted with the salesman, Ray Bailey. He was very professional and knowledgeable. He wasn't pushy or aggressive in any way. Everyone there worked very hard to make the price with in my budget, not what I could afford to pay per month... there's a difference! The entire process was positive, and I would recommend Ray every time!

Test drove a used car and noticed the Engine Check Light was on. Since a car cannot pass a State Inspection with the Engine Check light on I had them check it out. The code turned out to be a bad Catalytic Converter (couldn't get a hard copy because they said printouts for anything other than a Toyota's wouldn't print?). They actually expected us to pay for the new $600 Catalyic Converter should we decide to buy the car. It wouldn't pass a State Inspection yet they were willing to sell the car for their retail cost PLUS the cost of replacing the Converter. No...I don't think that would work... As an additional note the price of the car was marked $1000 over the expected Retail cost but had been "reduced" to the retail cost for sale (Not fooling anyone here). Got a phone call later today telling us that someone else bought the car and I didn't have to come back. Interesting... Well, because I have delt with Car Dealerships and their games, I had written down the VIN so I'll be passing this on to the Car Fax People as well.

Our overall experience was excellent. Price was extremely competative and therefore the attentive Staff made all the difference. They clearly had a firm understanding of the current market place, products and more importantly listened to our need and want which made this experience very enjoyable. This was our second experience at Rochester Toyota and would rrecommend this dealer to others.

After shopping around area Toyota dealers, we decided to go to Rochester Toyota. The experience we had with Ron and Toyota is EXCELLENT!!! Everything went smoothly and we were in and out in a reasonable amount of time. Would deffinately recommand to family and friends. Will be buying and servicing our vechicles there from now on. Thank you Ron and Toyota for a great experience.

I recently brought my daughters 2000 Corolla in for repair work,it was stalling and hesitating. We had this problem for a few years, bringing it to our local mechanic and another Toyota service station. I had my doubts that they would find the problem if any with it but they did and now it runs excellent and we don't have to worry about her getting into an accident. Thank You to the best service department.

Ed and I stopped into Rochester Toyota on a Sunday to look around. Soon after looking we were introduced to Kyle Rugh. He was very interested in sharing his knowledge of both the vehicle we were looking at along with the one we were trading in. Kyle's style helped Ed and I to buy a 2010 Toyota Tacoma that we are very happy with today. When Ed and I are ready to buy another vehicle we will definitely be contacting Kyle.

I don't remember the gentleman's name at the service desk but he was very cordial and helpful. I am very happy with the service I have received and will continue to buy my vehicles from Rochester Toyota from now on.

Kyle was exceptional in everything from information regarding the vehicle to his willingness to meet my financing needs to buy my new Toyota Corolla. He was friendly, personable, and did everything possible to ensure my buying experience was free of stress and enjoyable. The next time I look into buying a new vehicle I will certainly look for him first.

My purchase was one of the most pleasurable experiance ever! This was my second purchase from Kyle Rugh (once at a prevous dealership) and my second (1st approx 15yrs ago) at this dealership. I pulled into the lot on a whim, just expecting to do a drive thru when I unexpectedly ran into Kyle. The rest is history! Kyle was like and old friend whom I will continue to trust and do biusness with! The staff at Rochester Toyota was also exceptional to me during and so after on my New Toyota purchase! Yes, I will recommend this Kyle, this Dealership and all of it's Staff to whomever and whenever I have the opportunity! A+++++++++++