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Rock Hill Nissan
Rock Hill, SC
202 Reviews
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Showing 202 reviews
August 29, 2025
Purchased a used vehicle from Rock Hill Nissan on May 30th, 2025. Today is August 29th, 2025 and we still do NOT have a TITLE in hand. After the first month without the title, we went to the DMV to g 30th, 2025. Today is August 29th, 2025 and we still do NOT have a TITLE in hand. After the first month without the title, we went to the DMV to get a copy. DMV stated that their records had the title listed as "Engine Blown, Vehicle Returned to Dealership," stating it was not in our name. Dealership said this was "not their fault, but they'd fix it." It's been almost 90 days and I still have no title. Records sent to me from the owner show that the title was not processed until July 30th. That is 60 days post-sale. "South Carolina Code § 56-19-370 (state law) - licensed dealer who sells a motor vehicle must deliver a valid certificate of title to the buyer within 45 days of the sale." This same vehicle experienced major issues less than two weeks of owning it. Called dealership the moment the AC broke and the Sales Manager Jamin said "I'm so sorry! Bring it in tomorrow morning for a VIP appointment at 7am and we'll make this right." Apparently "make this right" means, "we actually won't call you for three days." After being reassured that they are inspected and have "the best warranty in the business," we learned that the air compressor EXPLODED and had metal shrapnel flying around the AC tubes and needs almost 4K in repairs. After I asked how how extensive of an inspection they do, the Service Manager told me "It would cost us too much money and take too long to do an inspection like that." If you're considering Rock Hill Nissan - DON'T. They fluff their reviews online to hide the bad ones. Check out recent google reviews, Yelp reviews, and PLEASE look at the BBB complaints. There are MANY! More
by BrielleWolf
Employees Worked With
Jamin
May 20, 2024
Rock Hill Nissan is a joke! ! Bought a vehicle from them it has been in the shop 5 times in 2 years with major issues. Now stranded in WV with my kids. Tried to contact dealer ! Bought a vehicle from them it has been in the shop 5 times in 2 years with major issues. Now stranded in WV with my kids. Tried to contact dealership and got disconnected 6 times. Left message for dealership manager and hasn’t received a call back. Was transferred to multiple people and each time was disconnected. We bought the extended warranty and have had multiple issues with that. The warranty was suppose to cover the last problem but they said the labor was going to take longer than what the warranty would cover so we end up paying over $500 in labor cost. Caught a ride back to SC and planning on going to dealership tomorrow since no one will answer or give me a call back. Would not recommend purchasing a vehicle from this dealership and don’t get me started on the customer service of the service department and dealership!!! We have owned many vehicles and never had this many issues out of a dealership. More
by Fondale30
Employees Worked With
Hector
February 19, 2024
Very poor communication. Had to call dealership on multiple occasions to find out status of loan process. Salesman Tony L. Would not return my calls. The dealership has mis Had to call dealership on multiple occasions to find out status of loan process. Salesman Tony L. Would not return my calls. The dealership has misleading advertising and will try and convince you they are going to make you a over the top . Was told on at least two occasions that Salesman Tony was off when he would call back a few hours later. Waited two days, then sales manager said he would work on the deal himself , never to call me back either. Very poor management and even worse communication skills. Would not recommend buying a mouse trap from this dealership. Total Smoke and Mirrors dealership. Stay away from this deceptive practices of this dealership. More
by Ultraglider09
Employees Worked With
Tony Lowder, jason Meade
January 30, 2024
Excellent communication and prompt answers to all questions. Linda went above and beyond. There was no sense of pressure or being rushed. When I had questions even after the sale was completed, Linda questions. Linda went above and beyond. There was no sense of pressure or being rushed. When I had questions even after the sale was completed, Linda returned my calls promptly and researched the information that I needed. Highly pleased with the dealership and the car we purchased. More
by Pat
Employees Worked With
Linda Mkalash
January 17, 2024
She responded to my email. I did not go to the dealership bc of lack of interest. This system forces me to say I visited when in fact I chose not to visit. I did not go to the dealership bc of lack of interest. This system forces me to say I visited when in fact I chose not to visit. More
by iccforjackie
Employees Worked With
Paulette Cowan
December 31, 2023
Top notch first class dealership. Start to finish my experience was great. Love the lifetime powertrain warranty on the vehicle that I purchased Start to finish my experience was great. Love the lifetime powertrain warranty on the vehicle that I purchased More
by The living legend
Employees Worked With
Paulette, Cowan and Brian, Tim Abram
