
Rock Hill Nissan
Rock Hill, SC
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Never recieved paper work Tried numerous times to get corrected paper work. Dealership sent a BOS three times with each one showing different incorrect VIN. Sent me a lifetime Tried numerous times to get corrected paper work. Dealership sent a BOS three times with each one showing different incorrect VIN. Sent me a lifetime powertrain warranty with the old incorrect VIN. I called the DOT myself and finally got things correct. I filed a complaint with the lifetime warranty company and they corrected the VIN. I had to correct all RHN mistakes. They did not have an coordination between dealership personnel and passed the mistakes to another section. No one would own up and correct anything. I have four BOS and three warranties, all with different VIN's. I have never experience such a lack of concern for the buyer. All their efforts were incorrect. Thank God for the SC DMV and the warranty company having a clear mission to help me. This process has taken me 4 months. More
No Problems Again all has been ok and everyone has been friendly and the work is done in a good of time and so far I have been happy. Again all has been ok and everyone has been friendly and the work is done in a good of time and so far I have been happy. More
Go somewhere else Bought two vehicles and both times the paper tag ran out before we got the tag. Spoke with several people about the issue and only gets told lies as Bought two vehicles and both times the paper tag ran out before we got the tag. Spoke with several people about the issue and only gets told lies as to why we have not received a tag. I will not be buying another vehicle from this dealership More
Great dealership! Service is always quick and very helpful. Buying process for me car was very personal and organized. Highly recommend this dealership for any veh Service is always quick and very helpful. Buying process for me car was very personal and organized. Highly recommend this dealership for any vehicle needs. More
Professional Very professional nice young man! Got me what i needed and had me in and out in no time!! And patience and good customer service Very professional nice young man! Got me what i needed and had me in and out in no time!! And patience and good customer service More
Fair and Friendly Got a great car at the price that worked for me after lively and lengthy negotiations and appreciated Xavier s professional and friendly attitude I wi Got a great car at the price that worked for me after lively and lengthy negotiations and appreciated Xavier s professional and friendly attitude I will highly recommend him and Rock Hill Nissan More
Pleasure to work with I have had business with this dealership before,however, on this particular visit, I wasn’t shopping, only looking. After meeting Jason, I soon began I have had business with this dealership before,however, on this particular visit, I wasn’t shopping, only looking. After meeting Jason, I soon began looking and BINGO, I own a new Nissan. Jason is a very personable young man and I enjoyed meeting him. He was most helpful. I met several management and sales personnel but I am bad with names. More
Pleasure to work with De'Angelo was friendly, with great customer service. He was very helpful in finding the car I wanted. I really appreciated his patience as well. De'Angelo was friendly, with great customer service. He was very helpful in finding the car I wanted. I really appreciated his patience as well. More
Wonderful Answered all of my questions honestly. Helped me with everything I needed. He also Made sure I got a good car with my finance situation. Answered all of my questions honestly. Helped me with everything I needed. He also Made sure I got a good car with my finance situation. More
Wonderful experience for the needy! I walked in not expecting to be approved. My girlfriend and I had no money down, no credit, and only her used car to trade. But Khyree made it all hap I walked in not expecting to be approved. My girlfriend and I had no money down, no credit, and only her used car to trade. But Khyree made it all happen with patience and hard work. I'm very impressed! More