Rock Hill Nissan

**BEWARE FALSE LOW ADVERTISED PRICES** Fake low price listings to get you calling, then they add Lojack, car washes, cookies from Grandma, even a backrub from Michael White (no thanks), as well as renegi listings to get you calling, then they add Lojack, car washes, cookies from Grandma, even a backrub from Michael White (no thanks), as well as reneging on offers made. Stay away from Rock Hill Nissan More

Absolutely an amazing visit. Darrell Bacon, Perry Flythe, Kia Hollis and the rest of Rock Hill Nissan came through huge once again. My car was not in great shape, still had debt Darrell Bacon, Perry Flythe, Kia Hollis and the rest of Rock Hill Nissan came through huge once again. My car was not in great shape, still had debt on it... and the team grinded and put us in a brand new 2023 Altima fitting exactly in my price range. I'm honestly left speechless. Such a great group of people. Definitely try them out. More

WARNING! Purchased a car on 11/1 of course they back dated it to 10/31, not a problem I thought. I was wrong I picked up the car 11/19 but to be fair they to Purchased a car on 11/1 of course they back dated it to 10/31, not a problem I thought. I was wrong I picked up the car 11/19 but to be fair they told me it was ready 11/15. I could not get to the dealership until 11/19 a Saturday. I was told the leather in the car could be repaired, it had some wrinkles and small holes. After I purchased the car, I received a call that it could not be repaired, it had to be replaced. But lucky me, they will split the cost with me...it cost me an extra $500. I asked for a purchase agreement to compare rates with my credit union. I get the information and the numbers do not add up. I guess I thought it was computer generated maybe not or I guess computers can make mistakes too... I get to the dealership on 11/19 the car looks like it has been in a fight...dirt and more scratches than I remember and enough leaves and debris under the hood to start a fire. I'm told they can wash it and re-apply the protective coating but they have several cars ahead of me. So we go to lunch more time wasted at this place! And I'm then told the coating only protects from bugs and tree sap type issues not from scratches or dings. I was told all their cars have it. What??? I paid ~$200 for bug off...Really. If you go here be on your A game (I was not, I had not purchased a car in ~5 years). Be Warned: 1) do NOT go near the end of the month 2) if a repair is needed make sure they verify with the dept doing the repair, get it in writing it can be repaired 3) Review your paperwork closely, take your calculator 4) do NOT give them any money until you are totally satisfied. Be prepared to walk away! This dealership lives up to the Used Car Salesman (person) reputation! Good Luck if you shop here! More

I want to take this time out to say thanks to Tyler Lyons for being so professional with me in the purchase of my new Nissan Frontier 2022. He is very friendly and knowledgeable about helping customers get for being so professional with me in the purchase of my new Nissan Frontier 2022. He is very friendly and knowledgeable about helping customers get the vehicle of their dreams. If anyone is looking for a knowledgeable salesman please ask for Tyler Lyons who works at RockHill Nissan dealership. More

Yesterday, I went to rock hill Nissan to view a vehicle that was in inventory. After we were informed that it was taken off the lot, no other cars really interested my fiancé and I. After we concluded with that was in inventory. After we were informed that it was taken off the lot, no other cars really interested my fiancé and I. After we concluded with the sales rep Mike, the unprofessionalism that was conveyed by him and his peers when we left was disgusting. It’s insane how one bad bunch can ruin years of business. Talking/ laughing behind a customers back is outright uncalled for. In light of this, I will no longer be doing business at Rock Hill Nissan. More

They are awesome! After a terrible experience in Greenville, we called Rock Hill and they quickly found us what we wanted, gave us a great deal, Brian Williams picked us up from the county airport i Greenville, we called Rock Hill and they quickly found us what we wanted, gave us a great deal, Brian Williams picked us up from the county airport in the car we were coming to test drive and buy (a 15 minute drive for them) and swiftly went through the paperwork since we were in a rush but also made sure we understood everything. There was one feature I wanted in the car and wasn’t included in the package, and Rebecca gave us the information for a guy who could install them for us. I wish I could give more than 5 stars!! More

I will start be saying this has been an overall horrible experience. No part of this was easy. No staff at rock hill Nissan was helpful or knowledgeable. We will never shop here again. We will never make a experience. No part of this was easy. No staff at rock hill Nissan was helpful or knowledgeable. We will never shop here again. We will never make a service appointment here. We went here and bought an Armada at the beginning of may. The sales rep, Khyrie, told us that this vehicle had only had one owner and one accident with impact on the back only. We later found out this was untrue. We were unfortunately hit on the drivers side 10 days after buying the car and the insurance adjuster let us know the car had actually had another accident on the same drivers side, so this accident in the same spot ended up completely damaging the frame and totaling the vehicle. When buying the vehicle, we were aware that it had an airbag recall and Khyrie told us that we had an appointment scheduled with service for the recall and a detail cleaning in 2 days on Wednesday. We found out that they never actually scheduled us, so we tried to schedule for the next week. When we called to cancel the appointment for the next week (because of the wreck) we found out that they never scheduled that one actually either. So that’s 2 appointments they didn’t actually schedule- and it was supposed to be for a recall! When we purchased the Armada, we traded in a Ford. It took them 25 days to send the check for the payoff. This is completely unacceptable as another payment was due (on a vehicle we no longer have possession of, Nissan does) and had to request a payment extension so that it would not effect our credit. We called them everyday for 2 weeks, after already have been waiting almost 2 weeks, to make sure the check got written and sent. They continuously told us they were missing one signature on one of the forms. We talked to several people to try to get this resolved, all of which were rude and seemed to not be concerned. One guy there named Brent, not sure what his role is, actually hung up on my husband on the phone at one point and was getting very defensive in their conversation. Finally after 25 days, the check was sent. During the 25 days that they did not payoff our old car, they did not fund our new loan. They finally funded our loan a week before my first supposed payment due date. Brent called my husband after it was funded and told him that Nissan had made our first payment for us so that we wouldn’t be late and now just owed them the payment. I never gave them permission to make a payment on my behalf nor did I ever sign any agreement with them that I would give them any money past my down deposit. Back to when we bought the Armada and traded in the Ford: Wood-the finance manager, told us that we could just transfer the license plate from one vehicle to the other. This turned out to be untrue as well. We could not just transfer the tag. When we left the Ford with Nissan, my husband accidentally put the key back in his pocket and we left with it. It took them almost 2 weeks to call us to ask about the key for the Ford- we had left the windows halfway down too. So now, like I said- our Armada ended up being totaled. So I called to cancel and refund our extended warranty on it. Shelly Green sent me the forms and I signed them. She told me the check would take 3 weeks to be processed and sent to the lien holder. On the Saturday of the 3rd week, I sent her an email as a follow up because we have obviously had problems with written checks before. I did not receive any reply. I continued to email and leave voicemails for the following week. On Friday evening I finally called their main desk and asked to speak to someone else. I was told all the accountants went home for the day but someone will call me back ASAP. So come the next week, I still had not heard back from anyone and called the main desk again. They transferred me to someone else, I explained my situation and frustration, and she said “I remember y’all from the last problem”. She told me Shelly had been on vacation so I informed her that’s what out of office emails are for. Thankfully for them, they had just sent the check and it was being “processed”. I saw the check clear my loan 3 days later. It has been just about 2 months of dealing with nonstop ridiculousness from Nissan Rock Hill. I truly think their motto is ‘Let’s make people as angry as possible’. More