Rock Hill Nissan

Excellent I was so impressed with Ben. He was prompt and very considerate of my time. No long wait. I will def be back for next service I was so impressed with Ben. He was prompt and very considerate of my time. No long wait. I will def be back for next service More

Rock Hill Nissan definitely made us feel like family Jason you were amazing from the time we walked in until the time we drove off the lot. Thanks so much for all your help with the purchasing of our 201 Jason you were amazing from the time we walked in until the time we drove off the lot. Thanks so much for all your help with the purchasing of our 2019 Altima and Sentra. We truly appreciate you working so hard to get us what we wanted at a price we found doable. More

Best car buying experience ever! Warm and friendly people who went out of their way to accommodate our needs. Would definitely purchase from them again and would want to deal with Al Warm and friendly people who went out of their way to accommodate our needs. Would definitely purchase from them again and would want to deal with Alex. More

Great friendly service! This dealerships service department is so organized and they are the nicest people! They go above and beyond to make their customers feel welcome! Lov This dealerships service department is so organized and they are the nicest people! They go above and beyond to make their customers feel welcome! Love bringing my car here! More

I had a wonderful time there Richard always go out his way When you are there they make you feel like you at home. My salesperson are wonderful second time he sold me a car. All mangers comes in and greet you When you are there they make you feel like you at home. My salesperson are wonderful second time he sold me a car. All mangers comes in and greet you and they all say thank you. More

Scheduled maintenance Van, my Service Advisor tried to make sure that my experience was a pleasant one. From the very beginning, he was very kind and personable. He explain Van, my Service Advisor tried to make sure that my experience was a pleasant one. From the very beginning, he was very kind and personable. He explained all that would be done and my car was serviced in a reasonable amount of time. More

Best car buying experience This is my first time buying a new car, and Khyree made my experience swift and painless. I would definitely recommend him to anyone I know. This is my first time buying a new car, and Khyree made my experience swift and painless. I would definitely recommend him to anyone I know. More

Good sale . Harvey's was an excellent salesman and not pushy. Worked with my price range and kept it in my range. Got what I was looking for. . Harvey's was an excellent salesman and not pushy. Worked with my price range and kept it in my range. Got what I was looking for. More

Run away......now I live about 60 miles outside of Rockhill however I chose to go there so to purchase a 2015 Infiniti. The sales person, Jason knew I was on my way to I live about 60 miles outside of Rockhill however I chose to go there so to purchase a 2015 Infiniti. The sales person, Jason knew I was on my way to make the purchase and he knew I was already approved for the financing. My request to him was to simply let me know if while on my way to the dealership, if someone purchases the car to call me so I wouldn't waste a trip. He failed to do that causing me to drive there for nothing. My husband and I left the dealership of course upset and disappointed for the wasted trip. On our way to Charlotte Nissan, Rockhill called us back to share they had another vehicle that they thought I would like. A 2018 Armada. I shared then that I couldn't afford an Armada so there was no point in my returning. I was told that since I was I convinced, they would make it worth my while. I was quoted the internet price but was reassured that even that could be negotiated. When we returned we were told more about the car, was given the CarFax info which showed no accidents or damages reported. When I asked to view the car I was told it wasn't there. However I was reassured it was in great condition. This was on March 15. I was told the car arrived to the. Two weeks later and that they were touching the car up due to light scratches. It wasn't until April 4 that the car was brought to me. When it arrived, it had many scratches on the car. One was pretty major to me spotted on the passenger door. I was told that they were selling me an Armada for a cheaper price and I should be happy to accept that. After refusing the car, they offered to do what they said they had already done and that was retouch the car. I told them that would not be acceptable for it looked like someone had tried in one area and it was paint over paint but you could see the ridges. The finance manager angrily said he would return my trade in that night but The was the last i heard from them. I've been driving a loaner for almost a month. Product_Or_Service: 2018 Nissan Armada. So my current status is this. It was not enough that they brought me a damage car that they refuse to make right, they now are not responding to my request to reverse my loan. They finally returned my trade in, and have given me my deposit. But I still owe on the loan until they make the payment. The customer is not right at this dealership. Although I am having a difficult time getting the finance manager to communicate with Capital One so to reverse the loan so I can purchase an acceptable Armada, I must say my interactions with the female staff was much more pleasurable. Had they been selling the car, I know they would not have done this to me. Based on my personal experiences with the dealership and more....run More

Very positive review! Ease of appointment scheduling, friendliness of staff (Tony - Customer service rep) as well as check out was outstanding. While I was there... the fr Ease of appointment scheduling, friendliness of staff (Tony - Customer service rep) as well as check out was outstanding. While I was there... the fresh water and snacks were replenished in the waiting area. Plenty of seating and even the ability to use the kids area for private conference / audio texting was free and available. I was surprised I could mute the volume in the tv in this area as I was conducting business. Most places have tv in and customers do not have the ability to control. This was a BiG plus! More