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Rock Honda

Fontana, CA

4.7
805 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 805 reviews

October 31, 2024

Helpful service and welcoming people Josh was helpful and was patient on showing me different cars and test driving them More

by Herreralaura07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 31, 2024 -

Rock Honda responded

Thank you for sharing your experience with us! We're delighted to hear that Josh and the Rock Honda team provided helpful service during your visit. Enjoy exploring all those new car options!

October 30, 2024

Every time that I have brought my car to Rock Honda it's been a good experience because there are many knowledgeable advisors who make sure my needs are met. They are very professional and the waiting area More

by Mike27890
Recommend Dealer
Yes
Employees Worked With
Maria Navarro
Oct 30, 2024 -

Rock Honda responded

Mike, we're delighted to hear that our team at Rock Honda consistently meets your needs and provides a professional experience. It's great knowing you appreciate the clean waiting area and coffee too! Thanks for being a valued customer!

October 29, 2024

The staff was Clean, professional, and courteous Maria was so nice and didn’t pressure unnecessary maintenance like other dealers More

by J-lu123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Oct 29, 2024 -

Rock Honda responded

We're delighted to hear that Maria and the team at Rock Honda provided a clean, professional, and courteous experience. Thank you for sharing your positive feedback with us!

October 28, 2024

Estela is a great Service Advisor! Always professional and courteous. Thank you for always providing great service. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estela Miramontes
Oct 29, 2024 -

Rock Honda responded

Robert, thank you for the kind words! We're delighted to hear that Estela provided excellent service at Rock Honda. We appreciate your support and look forward to serving you again!

October 28, 2024

Service request not met for my software update. Even though the initial update was also completed by Rock Honda. My software systems were operational prior to the Recall software update. Dissatisfi More

by santosdominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Conejo
Oct 30, 2024 -

Rock Honda responded

Santosdominguez, I'm sorry to hear about the issues with your software update. We aim for seamless service and it's disappointing that we fell short this time. Please feel free to reach out so we can address your concerns directly. Thank you. David Latif - General Manager - dlatif@rockhonda.com

October 28, 2024

The work was completed by the time indicated. Some services have been eliminated. It would be nice to continue the car pickup and take home service. Some work is not available on Saturday for exa More

by fitzforme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Oct 29, 2024 -

Rock Honda responded

Thank you for sharing your feedback with us at Rock Honda. We're glad to hear that our mechanics did an excellent job, and we appreciate your business. We hope to serve you again down the road.

October 28, 2024

Maria in service was great. Kept me informed of status of repairs. Will continue to get my car serviced here. More

by emmyb609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Navarro
Oct 28, 2024 -

Rock Honda responded

We're delighted to hear that Maria provided excellent service and kept you informed throughout the repair process at Rock Honda. Thank you for choosing us, and we look forward to servicing your car in the future!

October 28, 2024

Skip made the process seamless, he listened to what I wanted and made it happen 🎉 More

by Dareisha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RZ
Oct 28, 2024 -

Rock Honda responded

We are delighted to hear from you, Dareisha. Thank you for the great review of Rock Honda!

October 28, 2024

Very professional with integrity Honda dealership. I have purchased a car here and recommended their service department. More

by Ronima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed, Khan
Oct 28, 2024 -

Rock Honda responded

Ronima, thank you for your kind words! We're delighted to hear that you've had a positive experience with both our sales and service teams at Rock Honda. We appreciate your recommendation!

October 27, 2024

Very pleasant, knowledgeable, and professional. Completed maintenance in timely manner. Will miss the shuttle service though. Over all very satisfied with the service. More

by sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sanchez
Oct 28, 2024 -

Rock Honda responded

Sandra, we're delighted to hear you had a pleasant experience with our team at Rock Honda. We appreciate your feedback and look forward to serving you again in the future!

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