Rock Honda
Fontana, CA
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Salesman was awkward and quiet, almost as if he was done with the job. Didn’t provide a tour of the car, so we had to ask him questions to get an answer. Insisted several times to run my credit even though with the job. Didn’t provide a tour of the car, so we had to ask him questions to get an answer. Insisted several times to run my credit even though I wanted to pay cash. After he finally conceded, he began to add up features that I know already came with the car. He added on the price of the alarm system for a keyless car. How can a keyless car even function without an alarm system? He added on the plastic that was on the door. Overall, he ended up adding over 5k to the price. Then, he went to talk with his manager and said he would get rid of a few add-ons only to raise the price 1k more. So 6k extra. This was several times after asking what the total price would be for over half an hour. Complete waste of time and horrible and unprofessional salesmen. He cursed at us and said that we would take the price if we were real men. HA! More
Two words: Freddy & Manuel. Yesterday my daughter bought a 2025 Honda CRV Hybrid AWD and we are delighted. Freddy (Sales) – In helping my daughter (over the course of about Yesterday my daughter bought a 2025 Honda CRV Hybrid AWD and we are delighted. Freddy (Sales) – In helping my daughter (over the course of about a week) I had talked to Freddy several times about price and what I was hoping to get in comparing to another Honda dealership. Freddy was super patient and understanding and walked me through a couple of options. Ultimately we decided Freddy was going to deliver what he had promised and we drove from Long Beach just to Fontana to purchase the Honda CRV Hybrid in the color she wanted. Have to admit I was nervous that we would show up and maybe the price would go up but Freddy came through like a champ! The other Honda dealer provided no movement on the price and Freddy truly worked with us. Freddy even helped us get a great deal on cargo tray and seat mats. Excellent customer service! Manuel (Finance) – explained everything in detail and processed my daughter’s paperwork pretty quickly. Excellent customer service again! We are a Honda family – all of us drive Honda’s which are quality cars. This was our first time working with Rock Honda and I highly recommend them. Thanks again Freddy for sticking to your promise and giving my daughter the car she really wanted at a very fair price. More
I love this dealer I been customer since 2005 back when they were at Sierra. Every time I need a new car Rock Honda is my dealer. Always have great staff and become my new friends. I got two new cars in th they were at Sierra. Every time I need a new car Rock Honda is my dealer. Always have great staff and become my new friends. I got two new cars in the last 2 months. Albert and Ed were my last sales associates. They were wonderful always made me feel comfortable and listened to my needs. Thank you again for making it happen again and to let me drive my new 2025 Honda Pilot. More
Rock Honda is super in customer service. My service advisor, Arif, is always ready to do everything to satisfy his client. Service done is always fine with minimum amount of time spent. Way My service advisor, Arif, is always ready to do everything to satisfy his client. Service done is always fine with minimum amount of time spent. Way to go Rock Honda! Job well done 👍. More
Great place and affordable. We serve all our cars , Arif is great from service and Adam and Mr Hamid are so helpful in sales !! We serve all our cars , Arif is great from service and Adam and Mr Hamid are so helpful in sales !! More

