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Rock Honda

Fontana, CA

4.7
805 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 805 reviews

October 27, 2024

Mr. Shafiq was my service advisor he went above and beyond, thank you for your service. Great job More

by Wahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Shafiq
Oct 28, 2024 -

Rock Honda responded

We are delighted to hear from you, Wahid. Thank you for the great review of Rock Honda!

October 27, 2024

Clean dealership with lots of inventory and professional courteous sales people and managers. It was a nice stress free experience. More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skip and RZ
Oct 28, 2024 -

Rock Honda responded

Randy, we're delighted to hear you had a stress-free experience at Rock Honda! Thanks for highlighting our clean dealership and professional team. We appreciate your support!

October 26, 2024

First time buying a car at a dealership place and it was easy and the salesman were very helpful and nice More

by woodvictoria41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 28, 2024 -

Rock Honda responded

We're delighted to hear that your first dealership experience was smooth and enjoyable at Rock Honda! Our team is always here to assist, and we appreciate your kind words. Enjoy the new ride!

October 26, 2024

They are honest when it comes to finishing up the purchase we just got to read the contract. They are so good that I did not even have to shop around the first and only time I was there I purchased m More

by florgamero12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reed, Angel they are the best.
Oct 28, 2024 -

Rock Honda responded

We're glad to hear that your car-buying experience at Rock Honda was straightforward and satisfying! Thank you for trusting us with your purchase, and enjoy the ride!

October 25, 2024

This is my 4th purchase from rock Honda always polite and information giving to questions More

by Gorgeous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurence Edrites
Oct 25, 2024 -

Rock Honda responded

Congrats on another new car! Thank you for being a valued returning customer of Rock Honda.

October 23, 2024

They were very helpful, the staff was kind and service was done at a good time frame. Overall excellent customer service! More

by alexx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shafiq Jamili
Oct 23, 2024 -

Rock Honda responded

Alexx, we're delighted to hear you had an excellent experience with our team at Rock Honda! Thank you for the kind words and support.

October 22, 2024

Staff that assisted were friendly. Just wish they had the shuttle to make up for the 3 1/2 hour wait. More

by karina.segura0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Oct 24, 2024 -

Rock Honda responded

Karina, thank you for your feedback. I'm glad to hear our staff was friendly, but I apologize for the inconvenience of not having a shuttle available during your wait. We appreciate your patience. If there's anything else you'd like to discuss, feel free to reach out. Thank you. David Latif - General Manager - dlatif@rockhonda.com

October 22, 2024

I bought during Covid, and because I was in need of a car I didn’t push as hard as I should have with the salesmen that “helped” me. Feel like o got had by the salesmen and the closer with the miles and cond More

by michael.t.simms1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Osgood
Oct 24, 2024 -

Rock Honda responded

Thank you for sharing your experience. It's disappointing to hear about the challenges you've faced, especially with scheduling and communication issues. We appreciate your patience and are glad Chris has been able to assist you effectively. If there's anything further we can do or if you'd like to discuss this in more detail, please feel free to reach out directly. David Latif - General Manager - dlatif@rockhonda.com

October 22, 2024

When scheduled they Never stick to appointment times and car is returned messy. Thank you More

by delo784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Oct 24, 2024 -

Rock Honda responded

Hello, I regret to see your dissatisfaction with your recent visit. I would appreciate the opportunity to discuss your experience with you in further detail. At your convenience, please contact me. I look forward to hearing from you. David Latif - General Manager - dlatif@rockhonda.com

October 22, 2024

Helpful honest simple convenient professional knowledgeable compromising variety economical caring nice clean spacious complete explanation More

by Cusmar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 23, 2024 -

Rock Honda responded

Cusmar, thank you for highlighting the qualities that made your experience at Rock Honda exceptional! We're delighted to know our team provided such a comprehensive service. We appreciate your support and look forward to seeing you again!

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