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Rock Honda

Fontana, CA

4.7
805 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 805 reviews

October 06, 2024

One of the most best dealership and customer service is excellent. I was advised time to time when my car will be ready by Nicholas More

by swamiramaiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas very efficient and above par customer service
Oct 07, 2024 -

Rock Honda responded

Swamiramaiya, we're delighted to hear that Nicholas provided excellent service during your visit at Rock Honda. Thank you for sharing your experience with us!

October 06, 2024

Huge selection and the process was easy. Everyone was very helpful, especially Mo. He took his time and showed me everything about my car. More

by araceli.e.granados
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Oct 07, 2024 -

Rock Honda responded

Thank you for sharing your experience with us! We're delighted to hear that Mo and the Rock Honda team made the process easy and informative. Enjoy your new car, and let us know if there's anything else we can do for you!

October 05, 2024

The sales experience was good, but the financing experience was initially good but due to an error on the finance guys part, we had considerable trouble with our bank. Would love to tell management More

by mikefaithwalker@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raeed, Cedric
Oct 09, 2024 -

Rock Honda responded

Hi Mike, While we are happy to hear your experience was mostly positive, I do apologize for the inconvenience you experienced. Please feel free to email me at the contact information below. Our team hopes to serve you again one day. David Latif - General Manager - dlatif@rockhonda.com

October 05, 2024

Outstanding service advisor (Arif)! !! Bring back your customer service vehicles! It is expensive to Uber! More

by Maxjoi427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arif
Oct 07, 2024 -

Rock Honda responded

Thank you for the feedback! We're glad to hear Arif provided outstanding service at Rock Honda. We appreciate your suggestion regarding customer service vehicles and will take it into consideration.

October 05, 2024

Honestly the best of the best I didn’t think I was gonna be able to get another car because of a recent bankruptcy but Renan (RZ) Zuniga made it happen for me thank you so so much More

by jessa garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renan (RZ) Zuniga
Oct 07, 2024 -

Rock Honda responded

Jessa, we're delighted to hear that Renan was able to assist you with your car purchase at Rock Honda. Thank you for sharing your experience and congratulations on the new ride!

October 05, 2024

Service Advisor ARIF KHAN offered excellent service as always from the time I arrived at the dealer until my car is done. More

by Juli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arif
Oct 07, 2024 -

Rock Honda responded

We're delighted to hear that Arif Khan provided excellent service during your visit to Rock Honda. Thank you for sharing your experience, and we look forward to serving you again!

October 05, 2024

Folks were great. The long wait for a service writer is nonsense. Appointment was @0845. I arrived early, 0815, and sat there for 30 minutes before the writer got t More

by olivedrab351
Recommend Dealer
Yes
Employees Worked With
Don't recall
Oct 07, 2024 -

Rock Honda responded

Thank you for sharing your feedback with us. We're glad to hear that overall, your visit was excellent at Rock Honda. We apologize for the wait time and appreciate your patience; we'll certainly look into this matter to improve our service efficiency in the future!

October 04, 2024

because they sent me a good coupon for an oil change. send more coupons thks More

by gerardovega31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Si
Oct 07, 2024 -

Rock Honda responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Rock Honda!

October 04, 2024

Rafiq always offers great customer service. I pass a Honda dealership that one minute away. Keep up the good work. More

by johnnyg229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafiq
Oct 04, 2024 -

Rock Honda responded

Johnny, we're delighted to hear that Rafiq's service keeps you coming back to Rock Honda! We appreciate your loyalty and kind words. Safe travels until we see you next time!

October 03, 2024

Alex internet sales man was great also Angelica Perez was great with there service was very great More

by Joshua cervantes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex in internet sales person and Angelica Perez
Oct 04, 2024 -

Rock Honda responded

We're glad we could deliver a 5-star experience, Joshua! We hope you love your new vehicle.

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