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Rock Honda

Fontana, CA

3.4
639 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 639 reviews

February 04, 2022

My seatbelt was locked. Luis in the service department came out & took care of my problem. He was wonderful! More

by justnanasjv
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 14, 2022 -

Rock Honda responded

Thank you for the kind words! Luis is an asset to our team. Hope to see you again soon!

August 25, 2021

Very helpful and did not pressure us great customer service! More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edris, Rafael
Sep 27, 2021 -

Rock Honda responded

Hi, thank you so much for the kind words! Our team at Rock Honda is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

August 12, 2021

HORRIBLE CUSTOMER SERVICE!! HORRIBLE EXPERIENCE WITH THE SERVICE DEPARTMENT! THEY PUT A CAR ALARM SYSTEM IN AND IT KEPT GOING OFF.. TOOK IT BACK TO THEM NOT ONCE BUT 6 TIMES FOR THEM TO TELL ME THEY CAN'T F More

by Jmjuluealdonado8689
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arif from service department
July 29, 2021

These workers actually care about you and try to make sure you’re getting the best deal possible. A salesperson named Oly helped me out tremendously. He even went as far as purchasing accessories from th More

by vince_ii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oly
July 21, 2021

Great service each time i go in...Thank you Rock Honda! More

by liza.bel80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Edmondson
July 19, 2021

Really like your service, this time I brought in I got a call that my car was ready, but they had a confusion and it was not ready, had to wait at least half and hour, but treated very nicely and said sorry More

by Patty Angulo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson II
July 14, 2021

Price for oil change was very good. Service representative took care of me very well and answered some questions I had for other issues with my car. More

by jan.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
July 13, 2021

Service was completed faster than promised.Service Service was completed faster than promised. Service advisor was friendly and helpful. Waiting area was clean and comfortable. I would definitely re More

by margreene3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg D’Amore
July 07, 2021

Goes out of their way to fit me into their busy schedule for a recall last minute. Exceptional customer service and very informative throughout process. More

by Smtr2d2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
June 25, 2021

The service did go above and beyond my expectation. Shafiq Jamili is an excellent service advisor. I will definitely come back again to Rock Honda. More

by Mekiko18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shafiq Jamili
2
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