Rock Honda
Fontana, CA
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Customer service was awesome.will recommend to everyone. Have always loved going to them for all my car needs and questions. will be going back. Thank you Have always loved going to them for all my car needs and questions. will be going back. Thank you More
Really fast service , nice staffing and overall good service . It was closer to me so I chose it and I think I’m going to go their again service . It was closer to me so I chose it and I think I’m going to go their again More
Great Service! Everyone at Rock Honda was friendly and worked very hard to insure I was able to get the car I wanted. Skip Cowan and Alfonso Becerra were especially Everyone at Rock Honda was friendly and worked very hard to insure I was able to get the car I wanted. Skip Cowan and Alfonso Becerra were especially helpful! More
I’ve been going to rock Honda ever since I got my Honda Civic. I always go to rock Honda even though I live in Los Angeles because their customer service is excellent. Civic. I always go to rock Honda even though I live in Los Angeles because their customer service is excellent. More
Great fast service. Friendly staff. They always treat me well and I know I can depend on them for quality work and service A+. I wouldnt take my car anywhere else. well and I know I can depend on them for quality work and service A+. I wouldnt take my car anywhere else. More
Johnny was amazing! He knew exactly what worked for me! Vincent was very knowledgeable and eased my fears and concerns. JR was the icing on the cake, I will forever buy my card from Rock Honda Vincent was very knowledgeable and eased my fears and concerns. JR was the icing on the cake, I will forever buy my card from Rock Honda More
Ricky was GREAT to work with. He understood my concerns & worked within our budget!! He gave his honest opinion which helped in our decision. Thanks!! worked within our budget!! He gave his honest opinion which helped in our decision. Thanks!! More
Everyone was wonderful during my visit! I enjoyed being helped from start to finish. Loved being able to take a picture next to my new vehicle before leaving :) helped from start to finish. Loved being able to take a picture next to my new vehicle before leaving :) More
Horrible service. Customer service does not exist at Rock Honda. Service times are not true. Rude remarks just all around bad. When i called because my car was to be ready at 1230pm as promised from Amanda. Honda. Service times are not true. Rude remarks just all around bad. When i called because my car was to be ready at 1230pm as promised from Amanda. Well Amanda is not there and no one knew what I was talking about. I have the flu my voice was very scratchy and the receptionist that answered in service was not accommodating at all. I asked to speak to service manager after 10 mins of being on hold I hung up. Very short with me very upsetting. My car was to have alarm installed in the 6th of march it was installed WRONG I could no longer start my car and because of the alarm being installed wrong all of my sensor's started going off first was tire second was passengers door open with it being closed making my car not drivable. We took car saturday at 8am to Rock Honda service department. At 11am Amanda called to let me know that main fuse box blew and we would get fixed and returned to us by Tuesday at 1230pm. I did not receive a call Tuesday at 12 or 1pm from anyone and when i called i was a bother due to my voice and Amanda being out of office. My husband then had to go in to see if car was ready since over the phone no one would answer at service desk. I really thought highly of Rock Honda Ido not now. I am not a bother and I shouldn't feel that way to have my car serviced. Customer service should be important which is not to Rock Honda. More
Customer service Awesome customer service friendly people thanks for the good job great attitude will recommend friends and family to rock Honda keep up the good work Awesome customer service friendly people thanks for the good job great attitude will recommend friends and family to rock Honda keep up the good work More