Rock Honda
Fontana, CA
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Dealer was very helpful and made sure I was taken care of. The gentlemen in finance was also great he tried his best to get me out quick because I had to be at work of. The gentlemen in finance was also great he tried his best to get me out quick because I had to be at work More
They were quick , they let me know I had a recall which is why my light came on but not really any conversation , was sad to see my car wasn’t washed after service to the car .... I’m guessing they don’t d is why my light came on but not really any conversation , was sad to see my car wasn’t washed after service to the car .... I’m guessing they don’t do that anymore or every Honda is different ???? More
Awesome customer service by Rufino and by far the best auto care services from Rock Honda technicians. The employees are very helpful and pleasant all the time. auto care services from Rock Honda technicians. The employees are very helpful and pleasant all the time. More
I enjoyed my experience with rock Honda there were no surprises everything was just like I was told. Everyone was friendly and helpful. Even the time it was going to take was accurate. surprises everything was just like I was told. Everyone was friendly and helpful. Even the time it was going to take was accurate. More
They were very Lame and extremely slow to communicate. I had to call back every day to find out the status, when all they had to do was make a phone call had to call back every day to find out the status, when all they had to do was make a phone call More
Amazing service! My car was delivered on time and in perfect condition. Truly grateful for the team who made it happen despite the lockdown! Thank you again. perfect condition. Truly grateful for the team who made it happen despite the lockdown! Thank you again. More
Excellent Customer Service Excellent service guidance from the service advisor, Mariano. He went over and beyond to satisfied my car's mechanical issues. Keep up the excellent Excellent service guidance from the service advisor, Mariano. He went over and beyond to satisfied my car's mechanical issues. Keep up the excellent customer service, Mariano More
I normally have a good experience but not so this time. I was there waiting for three hours for an oil change, tire rotation and filter replacement. The music was extremely loud and I had to leave the bui I was there waiting for three hours for an oil change, tire rotation and filter replacement. The music was extremely loud and I had to leave the building several times to rest my ears. I asked two employees to see what they could do and none of them came back with an answer for me. I will be back again for my next maintenance but I hope it will be better next time. More
Items not addressed I had asked for service to address my tire pressure light and oil light which they did not do. I did not realize until I had already left. I had asked for service to address my tire pressure light and oil light which they did not do. I did not realize until I had already left. More

