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Rock Honda

Fontana, CA

Overview
Reviews
4.7
805 Reviews
Call Dealership (909) 770-8400
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16570 Highland Avenue

Fontana, CA

92336

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Showing 805 reviews

November 26, 2024

Convenient place wait times are a bit long oil change takes 1.5-2.0 hrs More

by shellabellak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arif
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Nov 27, 2024 -

Rock Honda responded

We appreciate your honest, positive feedback. Thank you for your patience! We hope to serve you again.

November 24, 2024

The service and staff were great and very personable and professional every time I go. More

by Julissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 25, 2024 -

Rock Honda responded

We can't thank you enough for the excellent review of Rock Honda, Julissa! See you again next time.

November 23, 2024

Great customer service seller was an amazing guy, and the financial agent was reasonably good people to negotiate with. More

by Irma Ayon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar seller
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Nov 25, 2024 -

Rock Honda responded

Irma, we're delighted to hear that you had a positive experience with our team at Rock Honda. Thank you for the kind words and support!

November 23, 2024

Staff provides a good service and communication and most important friendly service and they know what each client needs. More

by chamaquita21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
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Nov 25, 2024 -

Rock Honda responded

Thank you for highlighting the excellent service and communication from our team at Rock Honda! We're delighted to know that we could meet your needs with a friendly approach. We appreciate your support!

November 23, 2024

This applies to the service department only. I made an appointment to replace a back-up light.. It took close to two hours, I have had the car for about seven months. Ridiculous More

by Mauiluvrs3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Idea
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Nov 27, 2024 -

Rock Honda responded

Thank you for sharing your experience with us. We apologize for the wait time during your recent visit to our service department, as we aim to provide efficient and timely service. Your feedback is valuable, and we'll work on improving this aspect of our operations. If there's anything else you'd like to discuss or if you have further concerns, please feel free to reach out at any time. Thank you. David Latif - General Manager - dlatif@rockhonda.com

November 22, 2024

Excellent service from the sale to finance. Very happy with the professionalism and my new car. More

by BBlueskye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Nov 22, 2024 -

Rock Honda responded

It makes our day to see reviews like this, Bblueskye! Thank you from the Rock Honda Team. Enjoy your new car.

November 22, 2024

I am happy and excited to bring home a 2025 honda accord hybrid ex-l More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo
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Nov 22, 2024 -

Rock Honda responded

Adam, Congratulations on the new car! We hope you love your new Accord!

November 21, 2024

Rock honda is not the same. The new ownership and their policy suck. Marisa Navarro advisor was great and awesome with her assistance. In the few times ive taken my Honda in, More

by ROCKY_RDRGZ
Recommend Dealer
No
Employees Worked With
Maria Navarro
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Nov 25, 2024 -

Rock Honda responded

Thank you for sharing your experience. It's great to hear that Marisa provided excellent assistance, but I'm sorry to learn about the challenges you've faced with our new policies and parts availability. We value loyal customers like yourself and appreciate your feedback as it helps us improve. We also do offer service discounts via our website. If there's anything specific you'd like to discuss or if we can assist further, please feel free to reach out anytime. Thank you. David Latif - General Manager - dlatif@rockhonda.com

November 20, 2024

very friendly dealers and worked to a firm good price to make a deal come thru easily More

by zkushkaki3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q, Khalid
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Nov 21, 2024 -

Rock Honda responded

Here at Rock Honda, we are always thankful for positive feedback from our customers. Thank you, Zkushkaki3!

November 19, 2024

Maria Navarro…prime customer service. She was in-touch and easy to work with. Thank you, Maria! See you again at my next servicing! More

by LDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Navarro
Report | Print
Nov 20, 2024 -

Rock Honda responded

We're delighted to hear that Maria provided you with prime customer service at Rock Honda! We look forward to seeing you again for your next servicing. Thanks for the feedback!

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