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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.5
5,877 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,877 reviews

March 06, 2024

I purchased a new 1500 limited and Brandon was very helpful and worked hard to find me the exact truck I wanted. This didn't all happen in the same day. This was over a three week period. The first tru More

by jmsmith0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruiz, Brandon (Sales)
Apr 13, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your kind review. Glad to hear Brandon and our team were able to assist you in finding the 1500 limited that suited your needs at Rockland Chrysler Dodge Jeep Ram. Your satisfaction is fulfilling for us.

March 06, 2024

Very easy and efficient to deal with. This is the second time I have purchased with them and will likely return in time More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Trois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ada Basaba Cruz
Apr 13, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your loyalty and trust at Rockland Chrysler Dodge Jeep Ram. Your repeated commitment to us means a lot. We look forward to assisting with your vehicles in the long term.

March 06, 2024

Horrible communication with advisor. It took 5 days to reach advisor and to diagnose car. More

by danniimarz06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas malia
Apr 13, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. We appreciate you taking the time to share your feedback with us here at Rockland Chrysler Dodge Jeep Ram and I would like to speak with you regarding the level of communication you received from our Service Team while having your car diagnosed. If you would, please contact me directly. Best, Maria Capello Customer Relations Manager (845) 405-7698

March 05, 2024

Thank you for your patience and expertise while helping me select the right Jeep! And help in finding the perfect Jeep compass for us. Showing us how to use the new features of the Jeep. We love my new Je More

by MVEGA35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We are pleased to hear about your positive experience with our team and the Jeep Compass at Rockland Chrysler Dodge Jeep Ram. Enjoy the new features of the vehicle, and we look forward to serving you more in future.

March 05, 2024

Brian and Ken are amazing, much appreciated. They are an asset to the dealership I've been a customer for a decade, always was a pleasure to be there Thank you More

by jacques.hallak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Gehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Cestero Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We truly value your decade-long loyalty at Rockland Chrysler Dodge Jeep Ram. We're gratified to hear your positive reflection on our team and we acknowledge their significant role in our dealership. We appreciate your kind words, thank you.

March 05, 2024

Since I bought my Ram never a loaner vehicle available. Have not experienced that with other dealers I purchased from. More

by GLENNVANDERLINDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only issue was time discrepancies in service.
Apr 13, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to leave this review for us here at Rockland Chrysler Dodge Jeep Ram. We always aim for 100% customer satisfaction and I would like to address your feedback regarding the availability of a loaner vehicle while visiting our Service Team. Please contact me directly at your convenience. Best regards, Maria Capello Customer Relations Manager (845) 405-7698

March 05, 2024

Both of the salesmen who assisted us were very knowledgeable, respectful, helpful, courteous, competent, and efficient. More

by LINDASP1022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Salas and Faustino Martinez
Apr 13, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate the detailed praise on behalf of Rockland Chrysler Dodge Jeep Ram's team. We're glad they provided thorough and competent help. Thank you for the 5-star rating.

March 05, 2024

Nick in used cars was so very helpful and accommodating to me. He was patient and thorough. I’m very happy with my experience and am very happy with my new car. More

by MOD.REPAIR.SHOP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Salomon FIVE STARS
Apr 13, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about our team at Rockland Chrysler Dodge Jeep Ram. It's rewarding to know you found our assistance thorough, and that you're content with your new car. Thanks for choosing us.

March 05, 2024

The longer I've dealt with this dealership the worse the service has proven to be. Whether it be intentional deception or incompetence I've missed work due to a battery issue and now verified it was their More

by PUNKERKID1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy mallia
Mar 08, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your review regarding your experience with our Service Department. Can you please contact me at your earliest convenience? Maria Capello Customer Relations Manager (845) 405-7698

March 04, 2024

By far the worst service experience ever! Never addressed the issue. Decided to ignore it and just reset the check engine light and return the car to me without addressing the actual issue. W More

by JonW85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here at Rockland Chrysler Dodge Jeep Ram. I would like the chance to speak with you about the level of customer service and communication you received from our Service Team regarding the repairs performed on your vehicle. Could you reach out to me at your earliest convenience to discuss this? Best, Maria Capello Customer Relations Manager (845) 405-7698

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