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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

Overview
Employees
Reviews
Vehicles
4.6
5,595 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,595 reviews

October 12, 2023

The Chevy was pretty good. The waiting time was a little too long. But we get through the day and it was good. More

by bosques32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review and rating of Rockland Chrysler Dodge Jeep Ram. We are so glad that you had a positive experience with our staff during your visit and we truly appreciate your patience, please let us know if there is anything else we can do for you.

October 11, 2023

I bought my Certified Pre-Owned Jeep Compass only 9 weeks ago from this very dealership. It needed the auxiliary and main batteries replaced. I believe good customer service would have been to help with the More

by donnamelone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed and not seeking reprimand.
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Oct 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review with us here at Rockland Chrysler Dodge Jeep Ram. I would like the opportunity to discuss the level of customer care that you received from our Service Team regarding the replacement of an auxiliary battery and main battery on your vehicle. Please contact me at your earliest convenience to discuss. Katrina Kastrati Customer Relations Manager (845) 405-7698

October 11, 2023

Great customer service and wide variety of Jeep’s Durangos grand Cherokees. Dave and Larry were exceptional More

by NYRANGERS428
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Vitulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
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Oct 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thanks for this glowing review! We always strive to provide great customer service here at Rockland Chrysler Dodge Jeep Ram. Come see us again soon!

October 10, 2023

Allen is great to work with, thank you. Makes it easy on myself. Thank you again More

by tduffy1530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen st Germaine
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Oct 10, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We're so pleased to receive your perfect review and learn that you had a wonderful visit working with the Rockland Chrysler Dodge Jeep Ram Team. If you need anything down the road, please let us know.

October 10, 2023

I was told I’d have to wait an hour and a half. I waited 4 total. Oil from the oil change was left on my driver side door by the handle. More

by roseannemarciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department.
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Oct 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us and I would appreciate the chance to connect with you to address your wait time with our Service Department for your oil change as well as the level of customer care you received. Please contact me so we can discuss this further. Best regards, Katrina Kastrati Customer Relations Manager (845) 405-7698

October 10, 2023

I have had bad dealings with this dealership before but brought our car back for recalls that day . Whoever helped us that day needs to stay. Friendly , helpful , called us back . It’s a step in the right More

by ericjlh30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin he called back on a day it said he was off. Not Kevin leahy
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Oct 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are so happy our Service Team here at Rockland Chrysler Dodge Jeep Ram could provide a top-notch experience. It's nice to see that our friendly and helpful team provided this wonderful five-star encounter for you. Thank you for the positive review and please let us know if we can assist you further or answer any questions.

October 09, 2023

Very happy with Kevin's service. Very nice man and kept me informed at all times. More

by adam@esmginc.com
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your positive 5-star review. We're glad to learn that you were pleased with the high level of customer care from our Service Team at Rockland Chrysler Dodge Jeep Ram. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

October 08, 2023

Atencion rápida, eficiente buena atencion en español, servicio la sala de espera confortable en wgwnwral muy bien More

by leandrocasar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your feedback. Our Service Team is delighted that you found our service quick and efficient and appreciated the Spanish-speaking assistance. Our aim is to provide a comfortable environment for our customers while they wait. We're glad you had a positive experience, and we look forward to serving you again in the future here at Rockland Chrysler Dodge Jeep Ram.

October 07, 2023

Allan was a great service advisor. So polite and his communication was great. He explained everything clearly. He’s top notch. More

by curtinti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan st getmaine
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Oct 08, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are grateful you took the time to leave this positive review. It is thrilling to learn that our top-notch Service Team was polite and explained everything clearly. Should you need anything, please don't hesitate to reach out to us.

October 07, 2023

Kevin was informative and competent. I didn't have to wait long for my vehicle service. More

by ddiblasi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin
Report | Print
Oct 08, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your five-star review of Rockland Chrysler Dodge Jeep Ram. We are so happy that our Service Team provided you with informative and competent care during your visit and we hope you take care.

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