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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

Overview
Employees
Reviews
Vehicles
4.6
5,644 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,644 reviews

July 12, 2023

Kevin was great! I took my wrangler in and could not ask for better service. More

by arielpayano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Rockland Chrysler Dodge Jeep Ram wants to thank you for your wonderful review. It makes us happy to read that our Service Team provided you with top-notch service and care. We are always here to assist you.

July 12, 2023

Outstanding customer support and experience. Everyone was helpful and I look forward to returning on my next service More

by daveari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearlmutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2023

Allan was great! He made sure to have my car ready in time for my afternoon carpool. More

by spitzmiriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Germain
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Jul 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this positive review. We hope to see you here at Rockland Chrysler Dodge Jeep Ram again in the future.

July 12, 2023

Al in service was outdtanding He kept i’n with me the whole time my truck was in the shop to explain what was being done More

by FYFEROBERT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al in service
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Jul 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for the 5-star review of our Service Team, FYFEROBERT8. We greatly appreciate you choosing to visit us at Rockland Chrysler Dodge Jeep Ram.

Jul 13, 2023 -

FYFEROBERT8 responded

👍👍👍

July 12, 2023

Everyone was professional and so friendly and accommodating! The waiting area was also very comfortable and equipped so that I could work from there with my laptop while I waited! Allan was great More

by ALCORTEZ.29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Jul 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, our reputation is a top priority of Rockland Chrysler Dodge Jeep Ram. We are so happy to you received accommodating and professional assistance during your visit with us. Our comfortable facility is one way we go above and beyond for our customers. Positive ratings like yours are what we always strive for, thank you.

July 11, 2023

Great service! ! Kevin Bishop did an amazing job when I came to get an oil change. He was very informative in explaining services that I would need when I hit a c More

by luvmy3gboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN BISHOP
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Jul 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our incredibly professional and friendly Service Team was happy to have your visit and we are grateful for your trust in us to take great care of your car. Thank you for choosing to change your oil and providing you with the utmost customer care and satisfaction by keeping you aware of different services regarding your vehicle. We are proud of your five-star review and appreciate you as a valued customer here at Rockland Chrysler Dodge Jeep Ram.

July 11, 2023

Their system to get in the shop is inconvenient. I was owed an oil change and they still charged me. I have a bumper to bumper warranty and my repair was not covered. Boo! More

by recalcitrant61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, The Service Team here at Rockland Chrysler Dodge Jeep Ram has received your feedback and the opportunity to talk with you about our system, an oil change charge, your bumper-to-bumper warranty, and learn more about your experience with us would be greatly appreciated. Please reach out, at your convenience, so we can discuss any feedback you may have. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

Jul 14, 2023 -

recalcitrant61 responded

I had questions about why my bumper to bumper warranty did not cover the repair. Also I had purchased oil changes when I bought the truck and they did not know anything about it.

July 11, 2023

Ada Cruz and Rockland Preowned Superstore provided exceptional service from start to finish, despite my hesitancy in making a purchase. 5-star service all around. Following three visits, I purchased a More

by VGDAVIS2106
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Cruz- Sales Professional
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Jul 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing Rockland Chrysler Dodge Jeep Ram for your car-buying needs and we couldn't be happier to learn that you purchased a vehicle from us. We are so proud to read that our professional and courteous Sales Team provided you with exceptional service from start to finish. Providing the highest level of customer satisfaction is what we strive for, and we are extremely happy to read that our Sales Team acknowledged all of our concerns, making sure your needs were met. It was our pleasure to follow up with you and ask if there were any more questions you had once you left. Congratulations on your new 2020 Jeep Grand Cherokee Limited X. Thank you for your five-star review and your kind recommendation. Please stop by and see us again.

July 11, 2023

Great service and was expected at a respectable time. The service writer was excellent as well. More

by AVIRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for making us a part of your day. Your positive five-star rating is much appreciated. Our Service Team is proud to read that we provided you with the same great service in a timely manner. Thank you for your continued loyalty and if you need anything else down the road, please stop by at Rockland Chrysler Dodge Jeep Ram.

July 11, 2023

Great place to bring your vehicle for service or any issues i recommend this location More

by Jcintron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
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Jul 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Jcintron, sounds like you had a very great experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Rockland Chrysler Dodge Jeep Ram and we look forward to servicing your car again when needed.

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