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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
4,627 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 4,627 reviews

January 26, 2019

Great New Jeep! Fausto was a great help! Love my new Jeep! I would also like to thank a Chris Dooney, the GSM. He was also very helpful! More

by Ashpais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Dooney, Fausto Javier Montano
Jan 28, 2019 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your recent experience with our team! We are so glad it was a great one!

January 26, 2019

Energized Service Dept. After a very rocky and awful start of the week, things turned around and I had an excellent ending. The service manager (Bill) fulfilled his promise More

by Angrymaternillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill (Service Manager) and John (the advisor).
Jan 28, 2019 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your experience with our service team and also for trusting us to fix your car. We always try to do everything we can for our customers and are so glad we could get you safely back on the road!

January 24, 2019

Great Experience Buying a car has never been a good experience for me but this time was much different. They have gained a life long customer and I will be telling my More

by JeepGCX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Vitulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Slapp
Jan 28, 2019 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your experience with our dealership! We strive to give all of our customers a great experience and are so happy we could fulfill that goal for you and help you find a great new car. Congratulations on your new Grand Cherokee! We look forward to serving you again in the future!

January 22, 2019

Getting Service on a Lemon Car My car has turned to be a lemon. I understand that. But when the service department does nothing to help you with the paperwork and the transmitting o More

by Angrymaternillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Esposito
Jan 22, 2019 -

Rockland Chrysler Dodge Jeep RAM responded

Hello – I’d like to look into your situation further and see what we can do to help get this resolved for you. Please give me a call soon at 845-627-3700, ext. 354 or email me at wskorvanek@RocklandCJD.com. Thank you.

Jan 23, 2019 -

Angrymaternillo responded

Yesterday afternoon the Service Manager called me. We spoke and I reported to him all the issues that I had. He assured me that the advisor will call the Insurance Company and get the paperwork that I need for the claim. By the evening, I got a call from John telling me that the Insurance issue was resolved and that he had all the paperwork ready for me. I went in today, paid the bill and picked up the breakdown of the repairs, the service history of the vehicle and everything seemed resolved. However, the Manager called me with a special request, for me to amend my original rating. Every goodwill intentions went down. I hope that things will change going forward for this Service Dept. I understand the Sales Department is impeccable and excellent service, but my experience with the Service Dept. this time around has not been good. I hope for the best. Thank you.

Jan 24, 2019 -

Angrymaternillo responded

The issues have been resolved. The Service Manager and I had open communication via email about the problems with the paperwork and the vehicle. Hopefully, we are moving forward with this. I understand there is room for improvement, The Dealership has been a hallmark of excellence in the community and there is no need to have that image damaged by one employee and a customer not having communicated well. The lesson learned by all is that communication and going an extra mile to help a client goes a long way. Thank you for your service.

January 21, 2019

Excellent and Reliable We just leased our 4th vehicle in the past 3.5 years from this dealership. We find both the management and sales teams to be extremely knowledgeable, More

by grifg005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Dooney, Fausto Javier Montano, Victor Madera
Jan 22, 2019 -

Rockland Chrysler Dodge Jeep RAM responded

We are so glad we can keep helping you lease after lease! Thank you for trusting us to help you find great new cars and for sharing your experience with us. We look forward to working with you again in the future!

January 19, 2019

Awesome!!! We had great experience with Fausto as he was able to get us in the car we wanted and for a great price. He was very helpful in the selection of the c More

by lgriffin32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Dooney, Fausto Javier Montano, Victor Madera
Jan 21, 2019 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your recent experience with Fausto and our team! We hope you are loving your new car!

January 18, 2019

2019 Ram 1500 Jermaine was very friendly and responsive when tending to our needs when my wife and I were in search for a new truck. Jermaine went above and beyond More

by lantony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermaine Simpson
Jan 21, 2019 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind review! We are so glad to hear about your experience with Jermaine and look forward to having the chance to help you again in the future!

January 18, 2019

Wonderful experience I met Jermaine while shopping for a new Jeep and he instantly found just what I was looking for. He took the time to go over what I needed out of a ca More

by Br3mill5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Slapp, Jermaine Simpson
Jan 21, 2019 -

Rockland Chrysler Dodge Jeep RAM responded

We are so happy we could help you find a great new car! We are always so happy to help our customers and are glad to hear about your awesome experience! Thank you for sharing!

January 17, 2019

Nicholas Salamon Nicholas was extremely helpful and professional when dealing with my wife and I he did his part to ensure that we found a vehicle that we would be hap More

by Horatio16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Salamon
Jan 18, 2019 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your recent experience with Nick and our dealership! We are always so happy to help our customers and hope you and your wife are loving your new Jeep!

January 14, 2019

Excellent Sales Department Just wanted to say thank to the sale staff over at Rockland Ram,Would like to say my salesman Fausto was outstanding he handle every question i had fo More

by Hadyk76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Dooney, Michael Slapp, Fausto Javier Montano
Jan 15, 2019 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for leaving a review of your recent experience! We are so glad you had a great time with Fausto and our team! Congratulations on your new vehicle!

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