Rockland Chrysler Dodge Jeep RAM

I have nothing but positive things to say about this dealership. I have purchased 3 vehicles from this dealership, one better than the other. I have also gotten service performed and they have always dealership. I have purchased 3 vehicles from this dealership, one better than the other. I have also gotten service performed and they have always done an outstanding job. The price is right, and the service and atmosphere is excellent. I highly recommend this dealership to anyone looking for a Chrysler, Jeep or Dodge or is looking for a qualified dealership to service their vehicle. More

Derrick is terrific. Very knowledgable about the vehicles, easy going, straightforward and honest. I will go back to him again. The vehichle was well presented and fairly priced. The dealership vehicles, easy going, straightforward and honest. I will go back to him again. The vehichle was well presented and fairly priced. The dealership took the time to tour us through the facility, introduce us to a service contact and made us feel welcome. Derrick did a thorough job taking us through the vehicle on checkout. It was the best I have ever had. He cares. If first impression is a hint towards the future, this is a fine dealership. More

I was very happy with the overall customer service I received from this dealership. My salesman Don Smith was professional, very helpful, extremely knowledgeable and answer all the questions I had abou received from this dealership. My salesman Don Smith was professional, very helpful, extremely knowledgeable and answer all the questions I had about my new Grand Cherokee. My appointment was at 9AM Saturday morning and took delivery that day. I would highly recommend this jeep dealership. I live in Jersey in a town about 45 minutes away and it was well worth the trip to Nanuet More

Walked in late afternoon early evening, needed a car, 30 Min later, I found what I was needed, everybody stayed late to help me out. After one hour all the paperwork was finished. Jay came in on his day of Min later, I found what I was needed, everybody stayed late to help me out. After one hour all the paperwork was finished. Jay came in on his day off the next day to finish and deliver the the car to me. Great friendly and dedicated Service, the car was clean and ready to go. Price could have been better, but I still got a lot of value for my dollar. Would return to purchase another vehicle. MD More

Don was extremely helpful in locating the exact vehicle that I wanted. He was at all times polite and understanding. The vehicle was properly prepped when I picked it up, and Don followed up with a call th that I wanted. He was at all times polite and understanding. The vehicle was properly prepped when I picked it up, and Don followed up with a call the first business day following my Saturday pick up. More

Nice, clean place with a very responsive staff that works seamlessly with carsdirect.com All the paperwork was prepared beforehand. Service area looks pro too. I only have had the car for a couple of days, seamlessly with carsdirect.com All the paperwork was prepared beforehand. Service area looks pro too. I only have had the car for a couple of days, but so far is has been a problem-free experience. That's how a dealership should be run, but sadly many of them are not. More

I had been to several dealerships BOTH in NY & NJ I have to say when I arrived at Rockland Dodge in Nanuet, everyone was very pleasant and I was shopping with my daughter. A salesman approached me i I have to say when I arrived at Rockland Dodge in Nanuet, everyone was very pleasant and I was shopping with my daughter. A salesman approached me in a very pleasant manner NOT LIKE some of the other dealerships they were on top of me and pushy, NOT Jay Murali. He was very polite, businesslike but NOT overbearing as some salesman can be. He was approachable, very informative and accomodating. He walked me around asked what me needs and price range were. He explained options to me that I was never informed about at the several other dealerships. This allowed me to get my 2011 Dodge Journey which I really Love. I cannot say enough about Jay as I would absolutely recommend my friends to Rockland Dodge and have Jay Murali as their salesman. Actually I had a co-worker stop by to see him already. More

I am very happy with my purchase although it did take a bit longer than I anticipated. Derrick did warn me that it would take time to locate a vehicle in my color choice, which proved to be very true. bit longer than I anticipated. Derrick did warn me that it would take time to locate a vehicle in my color choice, which proved to be very true. Derrick exhibited a great deal of patience and good humor which made it a pleasure working with him. More

Originally, we were just going to return our lease, pay what we owed, and walk away from the dealership. We had become increasingly frustrated with the dealership in the past year to year and a half. The o what we owed, and walk away from the dealership. We had become increasingly frustrated with the dealership in the past year to year and a half. The only reason we came in to look at another vehicle was Carlos Taveras' pleasant and respectful attitude on the phone with my wife. Our time in the dealership was equally pleasant. We came in with three of our children and at no time did we feel like we were a burden. Mr. Taveras was pleasant and kind to us. At no time did we feel pressured into buying a car. He answered all of our questions with courtesy and thoroughness. We know the dealership is in business to make money, but in the end, our happiness was just as important to both Mr. Tavares and Mr. Santana. I am extremely happy with my dealings with this dealership. More

After visiting 4 other Jeep dealerships in New Jersey, I thought I would try one more, Rockland JCD, to see if they could do better on the price. And they did! I visited Rockland Jeep with my husband and thought I would try one more, Rockland JCD, to see if they could do better on the price. And they did! I visited Rockland Jeep with my husband and my three month old at the time. The lease on my Audi was almost up and I needed to get into something bigger now that i had an infant. We were greeted immediately. We did not have to wait, or look around for someone to assist us. They did not play the typically "price games" that every other dealer played. There was absolutely no back and forth. My husband told Rick what the other dealers had quoted us on, and we asked him if he could do better. Rick beat the lowest price by $17 a month. He was not pushy at all. He was EXTREMELY friendly and customer service oriented. (I have to note that during this transaction, I needed to nurse my 3 month old, and Rick let me use a private office for my convenience and privacy. As a new mother, this meant the world to me!!!) We did order the car from Rockland and were told it would take 6-8 weeks. I called Rick 3 times a week (minimally) asking for an update as to when my Jeep would arrive. He did not seem irritated at all! When he was going on vacation for a week, he even gave me the name of the person I could contact during his absence. By the end of the eight week, my Jeep still had not arrived (not because of the dealer, but because of the factory delays). Rick called me and informed me that a different color than the one I had ordered had come in, and he asked me if I would prefer to have that one or wait for my original color. I decided to take the Silver and I picked it up 6 hours later!!! Rick was AWESOME!!!! Donte assisted me with all the paperwork and Carlos went over every inch of the Jeep with me. He explained every feature thoroughly. Rick, Donte, and Carlos all said a million times before I left the dealership, "If you need anything, anything at all, please call me." Carlos also called me a few days later to follow up to see if there is anything I needed or if I had any questions. He was so great! He absolutely made me feel comfortable knowing that i could call him with any questions I may have. Rick, Donte, and Carlos were above and beyond in their professionalism and customer service. They beat all other Jeep dealers in not only the price, but the way they treated us. Thank you Rockland Jeep for helping me to have a safe vechicle for my family. More