Rockland Chrysler Dodge Jeep RAM

Had a good experience dealing with Chris. He was knowledgeable in answering questions and took the time explain the Grand Cherokee models and search and look at the models available on the lot. knowledgeable in answering questions and took the time explain the Grand Cherokee models and search and look at the models available on the lot. Most importantly I did not feel pressured as I went through the process indicating to him that "I would get back to him". Very thorough walkthrough of the vehicle when I picke it up. Chris did a very good job. More

We worked primarily with Don Smith. He was fantastic. Very knowledgeable and friendly. Did not put any pressure on us whatsoever. We made three visits to the showroom. The first to view and test drive Very knowledgeable and friendly. Did not put any pressure on us whatsoever. We made three visits to the showroom. The first to view and test drive the Jeep Grand Cherokee, the second for my partner to see the vehicle and the third for the purchase. I worked with Matt Velez by e-mail and phone to fix the price on the vehicle we wanted. Derrick Brickhouse was our bdc coordinator (a position to which he was just recently promoted). Since we had worked out all of the numbers with Matt prior to our purchase date all of our paperwork was already printed and ready to go when we arrived. Derrick did not put any pressure on us to purchase anything additional for our vehicle. He simply presented us with our options and let us decide for ourselves. Unquestionably one of the most pleasant car-buying experiences I have ever had. More

I saw an ad in the paper for Rockland and from the first phone call, I was treated with the utmost in customer care. Mike LaPorta spent two weeks going back and forth with us as we figured out how to lease phone call, I was treated with the utmost in customer care. Mike LaPorta spent two weeks going back and forth with us as we figured out how to lease our dream car. He had so much patience and never rushed us. We were thoroughly satisfied with our decision in the end and we feel we got a very good deal. More

Great experience leasing my new Jeep Cherokee from this dealership. Mike Slapp was extremely helpful and informative - he was patient and answered all of my questions (regardless of how frivolous they may dealership. Mike Slapp was extremely helpful and informative - he was patient and answered all of my questions (regardless of how frivolous they may have seemed). He took the time to show me every feature of the car and made sure I was perfectly comfortable before driving it off the lot. From beginning to end, Mike was professional and courteous (he even wiped down the steering wheel for me moments before I left with the car). I would certainly recommend Mike and this dealership to friends and colleagues! More

I am a returning customer. The friendliness and non-agreesive nature of Chris was great. He did not try to dazzle me with facts and figures. Knowing that we were returing customers, he did not pu non-agreesive nature of Chris was great. He did not try to dazzle me with facts and figures. Knowing that we were returing customers, he did not push us. He answered our questions and told us of the updated features. We had leased 3 of our prior cars from Derrick Briskhouse, who was equally great. Chris is following in Derrick's footsteps in splendid fashion. The next time I buy or lease a car, I definitely will return to Chris. I will also recommend Chris to my friends, if anyone is looking for a Chysler product. More

Don Smith and everybody at Rockland CJD were great and made it very easy to purchase my new 2012 Chysler Town & Country Minivan. Don made sure all the features were in the car that I wanted and the price made it very easy to purchase my new 2012 Chysler Town & Country Minivan. Don made sure all the features were in the car that I wanted and the price was great as well. Their staff made it a very enjoyable experience and I would highly recommended them again. This is my second car that I have purchased at this dealership. I also purchased a 2002 Chysler Concorde. Thanks again for all your help with my new car. More

Don Smith was very helpfull. I had visited the dealership a few times in the last year and a half, each looking at a differrent model. He was always very gracious. I purchased from Don because he was not pus a few times in the last year and a half, each looking at a differrent model. He was always very gracious. I purchased from Don because he was not pushy. He was efficient, answeering every concern. It was a good experience. Thank you More

Rockland JCD was the first dealership we visited when we began pursuing our purchase. We discussed some preliminary pricing with Chris, but wanted to shop around to compare. The other dealers we visited w began pursuing our purchase. We discussed some preliminary pricing with Chris, but wanted to shop around to compare. The other dealers we visited were either way off the mark in terms of competitive pricing or simply were not respectful (or honest) in their dealings with us. Needless to say, a week later we returned to Chris. We felt most comfortable with him, and that he was most deserving of our business. And, of course, we were satisfied with the deal we negotiated with him. The vehicle I was interested in was not in stock on their lot. However, the team was committed to locating the Jeep equipped as I wanted. They DID NOT try to convince me to take a different vehicle and they DID NOT try to convince me to simply wait for 2013 models, which were beginning to roll in (as other dealers had attempted to do). Chris and Warren spent several days searching until they were able to successfully arrange for a swap with a dealer in another state. Chris drove over 100 miles to pick up my vehicle. On day of delivery, the team tried to get us through as efficiently as possible. Chris went over the vehicle with us, while Derrick prepared the paperwork. Derrick tried to make the paperwork process as painless as possible (not easy to do). I've purchased vehicles in the past where I've sat with the business manager for hours. We were with Derrick for probably 30 minutes. The people we interacted with left us feeling that, while they are in business to make deals that are in the best interest of the dealership, this is not at the expense of the customer. Chris truly wanted to earn our business and loyalty and went the extra (100) miles to get there. Car buying can be an emotional and stressful experience. It is a big purchase. Some dealers try to exploit these emotions, but we felt that Rockland JCD worked with us to achieve our satisfaction and minimize the stress. We never felt pressured or manipulated. We're writing this review 12 hours after receiving delivery of our new Jeep, so we're still in the 'honeymoon phase' with the folks at the dealership. We hope that their level of attention to us will continue as we call upon them in the future. Thank you! More

I had an extremely good experience at this Rockland dealership. The Manager and Sales Staff were straight forward, encouraged research into the car and current market, were knowledgeable about the pro dealership. The Manager and Sales Staff were straight forward, encouraged research into the car and current market, were knowledgeable about the product, and were very friendly and patient. It was a pleasure doing business with them, and i expect to keep contact with them in the future. More

I had a wonderful experience at Rockland Jeep. From the moment I walked in my need were met. I worked with John on picking the car that best met my needs. He was courteous, friendly and very knowledgeable moment I walked in my need were met. I worked with John on picking the car that best met my needs. He was courteous, friendly and very knowledgeable about the two Jeeps I was choosing between. The day I came to pick up my Liberty I met with Derek to finalize the paperwork, he was just as knowledgeable and friendly as John was. Overall I would recommend John and the dealership to all of my friends and family. I left a very happy and satisfied customer! More