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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
5,546 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,546 reviews

April 21, 2012

Barry as a salesman showed great professionalism and proved he is a world class salesman. Knows the car inside and out and delivers what he promises.The dealer treated me fairly and hands down gave me t More

by toro62365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

That is absolutely true about Barry. Thank you for your kind words. There is no better compliment in our industry than a referral. That is the highest level of satisfaction we can achieve. Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

April 21, 2012

I was in the market for a 2012 Jeep Patriot, but was only looking for one with a manual transmission. I called and talked to John Pagliaroli on the phone to ask him if he had any available on the lot that I More

by GuyNemeth
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Pagliaroli
May 12, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Jeep Dodge wrote on 4/23/2012 9:39:53 AM: You are absolutely right. There is no excuse for not calling a customer back. I will absolutely look into this matter and make sure it gets corrected so that it doesn’t happen again. I would appreciate it if we could talk live so you could explain the situation to me in more detail. It would also be helpful if you I knew which John it was because I have a few that work here. Please contact me at your earliest convenience and I am truly sorry for our process breakdown. It is very uncommon for this to happen at our dealership and I want to make sure we correct the situation. Thank you in advance. Vincent P. Odoardi General Sales Manger (845) 627-3700 vodoardi@rocklandcjd.com

May 12, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

GuyNemeth wrote on 4/24/2012 6:25:23 PM: Hello, There really isn't too much more detail than I described. I called on the phone and was given to John Pagliaroli. I told him that I was in the market for a new Jeep Patriot, but that I only wanted a 5 speed. I told him that I figured you wouldn't have any on the lot so I wanted to call before I made the trip. He told me it might be difficult to find one in the area, but said he would perform a search, and get back to me in a couple of hours or so. Then I never got a call back. I did however receive a message from him yesterday apologizing for the oversight. He asked me in the message to tell you that he called. Thanks. -------------------------------------------------------------------------------- (Reviewer has read this message) Rockland Chrysler Jeep Dodge wrote on 4/24/2012 7:25:02 PM: I appreciate your response. After researching the situation it was John Pags who took your phone call and unfortunately dropped the ball. I will tell you however, this is a rarity at our store and especially for John Pags. I want to say I'm sorry on behalf of our dealership for not following up with you. As a courtesy, I'd like to offer you 2 free oil changes on us. Also, if for any reason you didn't have all of your questions answered about your new Patriot, we would be more than happy to help you. Thank you for the opportunity. Vincent P. Odoardi General Sales Manager -------------------------------------------------------------------------------- (Reviewer has read this message)

April 20, 2012

When I went to the dealership my intention was just to look at a jeep. Jeremy was very helpful with clarifying all of my options, new, used, lease. The dealership also gave me fair market value for my tra More

by foxMulder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Booth
Apr 23, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congratulations on the purchase of your new JEEP! Jeremy is one of my best product specialists and really enjoys finding the right vehicle for each of his customers. I’m glad to hear you received a great value for your trade in. We do business with many different independent buyers here to ensure the best possible trade value for the customer. Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

April 17, 2012

I just leased my third car through Barry and he has been nothing but great for all the years that I have known him. I leased my first car through Barry while in high school, and now years later Barry is sti More

by dianeluisi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 19, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congrats on the purchase of your new car! Thank you for choosing Rockland Chrysler Jeep Dodge as your dealer of choice. Barry has been here for quite a few years now and is a valuable employee. He prides himself on paying attention to customer needs and ensures customer satisfaction is achieved. Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

April 14, 2012

I just purchased a 2012 Grand Cherokee Overland from Rockland Chrysler Jeep Dodge. Barry was my primary sales representative, and I really haven't worked with a better automotive saleperson. On my sec More

by djparrett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick Brickhouse
Apr 16, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congrats on the purchase of your 2012 Jeep Grand Cherokee Overland! We at Rockland Chrysler Jeep Dodge truly work together as a team. It’s a true family environment. Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

April 11, 2012

First, I would like to say to I have been a Rockland Jeep Customer for over 15 years including that of getting my vehicle serviced by their department. Initially, I was referred to Christoper Gunst by a m More

by CEskinazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vincent Odoardi, Dante Odoardi
Apr 16, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congrats on the purchase of your brand new 2012 Jeep Grand Cherokee SRT-8!!! What an amazing vehicle! As soon as the car was delivered to our dealership, there were people inquiring about it and if it was available for sale! I want to thank you and your family many times over for the numerous amount of repeat business we have done together. I am very glad that Chris played such a critical role in securing the correct vehicle to fit your needs. He has been a great addition to our team. Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

April 10, 2012

I would definitely recommend this dealership in the future. My salesperson, Johnny Mach, was extremely polite, knowledgeable and not pushy when we purchased our new 2012 Grand Cherokee Laredo 4x4. He More

by billyboystoehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Mach, Rick Small
Apr 16, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

I am so glad to hear about your positive experience! Your corporate program is a fantastic way to buy a vehicle. Please share that great news to the rest of you co-workers who also qualify for the special incentives! Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

April 08, 2012

I obtained an online quote from USAA to lease a new Jeep. I was promptly contacted by Matt Velez, the dealer's web representative. He invited me to come in and I did. Matt introduced me to Sales Consultant W More

by jason25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Odoardi, Matt Velez
Apr 10, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

First and foremost, I didn’t get a chance to see you before you left and say thank you for keeping us all safe. Congrats on the purchase of your new Jeep, another true freedom fighter! Also, I truly love your last name (25). We at Rockland Chrysler Jeep Dodge are very grateful that we were your dealer of choice. Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

April 06, 2012

I am writing in regards to my recent experience with this Jeep Service Department. Marco was the main service advisor that I dealt with after being involved in a motor vehicle accident. Marco dealt with me More

by karen novelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 11, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Dear Karen, Thank you for taking the time to leave this feedback regarding your experience at our Service Department with Marco and his team. We take great pride in creating just this type of experience. We look forward to being here for all of your vehicle needs. Sincerely, Vincent Odoardi General Sales Manager

April 05, 2012

Don Smith was very helpful with my new car purchase and providing me with the information I needed to make a good decision. When I am in the market for a new car in the future I would reach out to Don fir More

by matthewpaper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Smith
Apr 07, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Don is a core salesperson at Rockland Chrysler Jeep Dodge. His customer service is impeccable. Congratulations on the purchase of your new car! Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

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