
Rockland Chrysler Dodge Jeep RAM
Nanuet, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I am writing in regards to my recent experience with this Jeep Service Department. Marco was the main service advisor that I dealt with after being involved in a motor vehicle accident. Marco dealt with me Jeep Service Department. Marco was the main service advisor that I dealt with after being involved in a motor vehicle accident. Marco dealt with me from the day my brand new Jeep Grand Cherokee was towed into the dealership lot (with a considerable amount of damage). He was courteous, helpful, understanding and patient. Marco had to deal with me, his service department personnell and also BOTH insurance company appraisers !! Marco was the "man in the middle" of all of these confusing aspects, demands and discrepancies. Additionally, I dealt with Andres who fielded my calls & questions when Marco was unavailable; & who was a wonderful right hand man !! Both of these employees were fabulous !! I would not have asked for anything more out of either of these gentlemen . . . And when all was finally said and done, I was accomodated with a washing and cleaning of my wonderfully repaired vehicle - (which was better than new!) I was very please with the service, accomodations and treatment; & would recommend this dealership, and these employees to anyone ! Thank you Marco ! . . . & to you too Andres . . . for everything :) More
Don Smith was very helpful with my new car purchase and providing me with the information I needed to make a good decision. When I am in the market for a new car in the future I would reach out to Don fir providing me with the information I needed to make a good decision. When I am in the market for a new car in the future I would reach out to Don first. More
We now own a 2012 Dodge Ram 1500, and were in for Warranty work from the delivery. We couldn't be happier with the service that we received. Andres went above and beyond to make sure that our work Warranty work from the delivery. We couldn't be happier with the service that we received. Andres went above and beyond to make sure that our work was done in the time frame promised and correctly. He was diligent and followed through with all of his promises. He followed up with the rental vehichle that it was smooth and easy. We have purchased our last 3 Dodges from RCJD and have consistently been provided with quality service, they take care of you as a customer long after you sign on the dotted line and drive away. We get the same great service whether it is a simple oil change or a much bigger job. Over the years we have dealt with different service advisors ( all good)at RCJD, but working with Andres is truly a pleasure. He is knowledgable, if not he finds out, friendly, courteous, polite and thoughtful. Everything you want when you are dealing with what might be a hassle to be without a vehicle. Andres is compassionate to the situation and does what he can to make it smooth and get you back on the road. Praise should also go out to the tech, Ray, who took the time to find the rattle ( one of our problems) and not give up until it was gone. We appreciate the quiet. Please keep up the good work in the service department. We wouldn't go anywhere else with our Dodge. More
Great customer service, Michael even went out of his way to pick me up so I could get my vehicle because I couldnt get there. everyone was Very friendly. I Would definately recommend!!! to pick me up so I could get my vehicle because I couldnt get there. everyone was Very friendly. I Would definately recommend!!! More
I had been looking around for a new vechile for about a month or so and wasn't sure of what I really wanted. So,I test drove a view different vehicles (nissian murrano,toyota venza,chevy traverse etc.) and month or so and wasn't sure of what I really wanted. So,I test drove a view different vehicles (nissian murrano,toyota venza,chevy traverse etc.) and I found that what I really liked the most was the Jeep Grand Cherokee Limited. Although, I leave in Westchester I drove over to Nanuet to check out this dealership and was so glad that I did. I found out about them from the internet because the jeep dealships in my area weren't helpful and didn't have what I was looking for. The dealership wasn't even opened yet but did have the jeep I was looking for. Aaron Davis happened to be at work early and came right over to my husband and myself and asked us if we needed any help. He new so much about the jeep and answered all of our questions. We them took the jeep for a ride and after making a few minor changes decided to purchase it. I couldn't of hoped for a better experience from a dealship. Not even a day later I broke the antenna on the jeep backing up into my garage my husband called Aaron. He brought the jeep right over and it was fixed the same day. Again, I am so happy I bought the jeep from Aaron and would highly recommend him as a salesman to my friends and family. More
Derrick was a pleasure to deal with. As he was patient and gave an honest feedback and wasn't trying to push a more expensive model, which I appreciated. And gave answers and feedback without any upsell. and gave an honest feedback and wasn't trying to push a more expensive model, which I appreciated. And gave answers and feedback without any upsell. I would definitely want to work with Derrick again and would recommend Derrick to anyone who was looking to come to Rockland Jeep. Chris also helped with the car, by taking the time take me through the car and helped provide answers to whatever I had. More
By the time I contacted Rockland Chrystler, Jeep, Dodge, I knew exactly what car I wanted to buy because I had already dealt with three other dealerships about it. All three previous deals were made, then f I knew exactly what car I wanted to buy because I had already dealt with three other dealerships about it. All three previous deals were made, then fell through due to unprofessionalism by the salesman or manager (in my opinion). There was no such problem in Rockland. From my first contact with Walter, 'til he sent me on my way with my new Challenger, he was courteous, knowledgeable, professional, and patient. Also, he got me a great price. I received quotes as much as $4,000 higher for the same exact car than the price that Walter got me. In addition, Dante, the finance specialist, got me a great loan. Overall, I am 100% satisfied with every aspect of my dealings with Rockland Chrystler, Jeep, Dodge; especially my salesman, Walter. In fact, there are many dealerships closer to my home than Rockland, but I chose to do business with them, and am very glad I did. More
Visited Rockland Chrysler Jeep Dodge to lease a Jeep Grand Cherokee. The Dealer Don Smith was very accommodating, they had the car I wanted in stock, offered me a very competitive price and spent some t Grand Cherokee. The Dealer Don Smith was very accommodating, they had the car I wanted in stock, offered me a very competitive price and spent some time finding the best value for my trade in. Overall I was very satisfied with my experience. More
I dreaded going to get a new vehicle, expecting to get high pressure lies thrown at me from every direction. Instead, I was treated respectfully and professionally by sales person Don Smith and closing r high pressure lies thrown at me from every direction. Instead, I was treated respectfully and professionally by sales person Don Smith and closing rep Dante Odoardi. I got the vehicle I wanted at a price I was happy with. I cannot honestly give a review of "quality of work", only because I have not yet had my new vehicle serviced. I was introduced to the service manager and it appeared he had a very professional shop under his control. I will be going there for service. Any time I had any questions, Don Smith was quick to furnish me with what I needed to know. I have already recommended this dealership to a friend. More
We priced the vehicle online (with all our chosen options included) from various sources and went to the dealership with the lowest price (USAA). Barry Rosenwasser showed us the Jeep's features during our te included) from various sources and went to the dealership with the lowest price (USAA). Barry Rosenwasser showed us the Jeep's features during our test drive and followed through during the sales process, the production time (with progress calls) and even after delivery (teaching us how to work the car). He was knowledgeable, personable and shared our passion for Jeeps making the whole process a fun and pleasant (no haggle) car buying experience. Jay Murali went out of his way to get us several options for financing so that the rate and terms were exactly what we wanted. He also presented but did not push possible "dealer add-ons" so we could make our choices without feeling pressure. Because the staff was NOT pushy we were more willing to consider purchasing some. We are looking forward to a continuing relationship with Barry and the service dept. More