Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,652 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
Great friendly attentive services always provided at this location. Kevin is a pleasure to talk too. location. Kevin is a pleasure to talk too. More
Service and Rep was great. Was in and out in a timely manner. Work that was done was explained. Was in and out in a timely manner. Work that was done was explained. More
Service was done to my jeep that needed to be done. Rep went over everything Thank you. Rep went over everything Thank you. More
good service - not a long wait for a recall - service writer very understanding - good experience writer very understanding - good experience More
Excellent service short wait time - writer very pleasant and very understanding - jeep was kept very clean and very understanding - jeep was kept very clean More
Lack of communication, wouldn’t return phone calls or emails.- had to call my salesman to find information. No loaner vehicle was provided for over a month of not having my vehicle. Misinformation const emails.- had to call my salesman to find information. No loaner vehicle was provided for over a month of not having my vehicle. Misinformation constantly- wrong pictures of vehicle sent. Was told one week that vehicle was being worked on and to find out the next week they hadn’t even started. “Couldn’t find parts” so I had to call other service departments and find them myself. More
Service is always great. Staff is friendly and take the time to explain what is being done. Was in and out in less than an hour on a Saturday when they were short staffed. Staff is friendly and take the time to explain what is being done. Was in and out in less than an hour on a Saturday when they were short staffed. More
Labor cost for job was excessive for a alternator replacement..I left messages for Vic noisier and never received a response replacement..I left messages for Vic noisier and never received a response More
Purchased a 2021 pre certified Grand Cherokee with in one month needed brakes and rotors! Vehicle has only 21,000 miles shouldn’t have needed brakes. Well they didn’t cover it they gave me a really stupid an month needed brakes and rotors! Vehicle has only 21,000 miles shouldn’t have needed brakes. Well they didn’t cover it they gave me a really stupid answer! Saying I drove with my foot on the brake pedal! For 2000 miles!they should have fixed the brakes. Now I’m spending another $1000 for repair. I’m inquiring about the used car lemon law. Have to speak to my lawyer. The owners son really thought I was an idiot the excuses he gave me. Needless to say this company is terrible. Will not recommend to anyone. Can’t even give them one star,I’ll give the a minus 5 star! More