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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,667 Reviews
Call Service Center (845) 627-3700

2,667 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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September 11, 2023

Great dealership staff was very friendly and professional. Work on my car was completed in a timely manner and I would recommend this dealership to anyone. Also my service advisor Kevin Leahy w More

by MACHANJ
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are so pleased to read that our Service Team was very friendly, professional, and able to provide a great experience on your visit. Thank you very much for the awesome five-star review, and we appreciate your recommendation. We’re glad you came in, and we hope to work with you at Rockland Chrysler Dodge Jeep Ram again in the future.

September 10, 2023

Service advisor was great, but 2 hours to wait for an Express Line oil change & tire rotation is excessive. Other 'express' oil change businesses can change oil in 20 minutes. More

by lrcohen1961
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your four-star review. Our Service Team is pleased to see that we were able to take care of that oil change and tire rotation for you. We appreciate your feedback, as it helps us improve our day-to-day operations. If you should need anything else please reach out to us here at Rockland Chrysler Dodge Jeep Ram.

September 09, 2023

Very responsive and did a great job with all of the recalls and representative was very professional More

by vincentdangelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
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Sep 10, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Vincent, thank you so much for your kind review of Rockland Chrysler Dodge Jeep Ram. We are so glad that our Service Team was responsive and helpful throughout your recall repair experience and we would be honored to assist you again in the future.

September 09, 2023

Allan took care of my every needs! ! Quick service!! I’m very happy, will can back soon!! More

by ortizjr.andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
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Sep 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy our Service Team here at Rockland Chrysler Dodge Jeep Ram could provide an efficient experience. Thank you for the positive review.

Sep 17, 2023 -

ortizjr.andres responded

I had a great experience on my visit to Rockland Chrysler Dodge Jeep RAM!! Allan took care of my vehicle quickly ! Definitely will return in the near future!!

September 09, 2023

took over 3 weeks to repair and return my car. 15 words needed to submit stupid. More

by SEVEN7MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
tommy
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Sep 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I want to connect with you regarding the time it took for our Service Team to complete the needed repairs on your vehicle. Please feel free to reach out to me at your convenience. Sincerely, Katrina Kastrati Customer Relations Manager (845) 405-7698

September 07, 2023

Straight forward process, honesty of issues on the car, properly fixed the vehicle in a quick and efficient manner. Customer service great as well More

by JOETFAHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for the great review and 5-star rating. We are so happy to read that our Service Team was quick, efficient, honest, and straightforward during your visit. If you ever need help with your vehicle in the future, please feel free to reach out to us at Rockland Chrysler Dodge Jeep Ram.

September 07, 2023

Kevin did a good job staying in contact. My car was fixed and pickup was easy. More

by JOED0130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi, we are so glad to read that our Service Team was able to keep in contact with you, and made the pickup process smooth during your visit. Thank you for the 5 stars and positive review. We're glad you came in, and we appreciate your business at Rockland Chrysler Dodge Jeep Ram.

September 07, 2023

Kevin Leahy was an excellent service consultant. He was very knowledgeable and pleasant to deal with. I will bring my Jeep there again when I need service. More

by lac8240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello we are so glad to read that our Service Team was very knowledgeable, pleasant to work with, and provided an excellent experience during your visit. Thank you so much for the positive review and 5 stars. It was a pleasure work with you here, and please don’t hesitate to reach out to us if we can be of any assistance in the future at Rockland Chrysler Dodge Jeep Ram.

September 06, 2023

Customer service is very friendly and professional also timely manner. Fashion was excellent thank you More

by mikeysr77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bishop
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Sep 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your excellent customer service experience with our friendly and professional team. It's rewarding to learn that our team took care of you in a timely manner. We hope that you will continue to choose Rockland Chrysler Dodge Jeep Ram in the future!

September 06, 2023

It is always a pleasure to get the car serviced at Jeep. Kevin Leahy is friendly , knowledgeable and always professional. Thank you! More

by RDWBIRNBAUM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are very thrilled to have your positive five-star review of Rockland Chrysler Dodge Jeep Ram. Our friendly, knowledgeable, and always professional Service Team is always here to be helpful and provide you with any assistance to best meet your needs. Thank you for trusting us to always be a pleasure to work with when get your Jeep serviced.

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