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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,665 Reviews

2,665 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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August 09, 2023

Service was very friendly and professional. Staff was very professional and courteous, Will return for service. More

by lbfish4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Kennedy, Tiffany Moody
Aug 10, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was professional, courteous, and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Rockland Chrysler Dodge Jeep Ram.

August 09, 2023

Our service advisor Allan St. Germain is professional, knowledgeable and respectful. He explains things clearly and goes above and beyond to make sure that our needs/concerns are More

by edikitanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
Aug 10, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave us a five-star review. It is wonderful to learn that our professional and knowledgeable Service Team goes above and beyond to meet your needs. Should you need anything, please don't hesitate to reach out to us at Rockland Chrysler Dodge Jeep Ram.

August 08, 2023

ALLAN GERMAIN MAKES IT WORTH DRIVING OUT OF MY WAY. I AM A BIG FAN OF ROCKLAND JEEP BECAUSE OF his excellent service. More

by jraff0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN GERMAIN
Aug 08, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are grateful you took the time to leave this positive review. It is pleasing to know that you drove all the way to Rockland Chrysler Dodge Jeep Ram to receive excellent service from our team. Customer satisfaction is our main goal here, and it pleases us to know that you were happy with our service. For any additional assistance, please feel free to contact us anytime.

August 08, 2023

Service department was terrible. Was charged for a wheel alignment that wasn’t done. Second time wasn’t done either. Alan St Germaine and the service manager do not return phone call More

by sherry.span
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan St. Germain
Aug 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, The Service Team here at Rockland Chrysler Dodge Jeep Ram welcomes customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss a wheel alignment, communication, and the level of attention you've received from our Service Team. Thank you for your time, Katrina Kastrati Customer Relations Manager (845) 405-7698

August 08, 2023

It’s a very good place to go get your service very nice people very professional take of business More

by ejoseph685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Aug 08, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we're grateful for your kind review and positive rating here at Rockland Chrysler Dodge Jeep Ram. We appreciate learning about your professional and nice experience with our Service Team. We are always happy to help.

August 08, 2023

Kevin reviewed the recall and service items I requested and explained exactly what was needed. Repairs were completed the same day with no issues. Great service. Professional and courteous staff. More

by MRSCHOENBART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Laporta
Aug 08, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We greatly appreciate you taking the time to leave us a five-star review and for bringing your business to us at Rockland Chrysler Dodge Jeep Ram. We are happy to learn that our Service Team provided a wonderful experience while reviewing the recall and service items that you had requested. Please don't hesitate to reach out with any questions or concerns.

August 07, 2023

Kevin was great! Very personable and honest. We will continue to use this dealer to purchase and service our vehicles! More

by DA1460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for your positive feedback! We are happy to learn that our Sales Team provided you with personable and honest service at Rockland Chrysler Dodge Jeep Ram and it would be our pleasure to work with you again someday.

August 07, 2023

Very accommodating and extremely helpful. Service staff kept me up to date on the status of my vehicle’s repair. They even stayed after their closing time so I could get my vehicle. More

by briann19fd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
Aug 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you so much for your kind review. We are ecstatic to learn that our Service Team provided you with an accommodating repair experience at Rockland Chrysler Dodge Jeep Ram and we are always here to assist you with anything else.

August 07, 2023

Brought in my 2023 Grand Cherokee for the recall inspection. In and out in under an hour. Staff was courteous and professional. More

by john150
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy M, Kevin B
Aug 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi John, thank you for your excellent review of Rockland Chrysler Dodge Jeep Ram. We are happy to learn that our Service Team provided you with courteous and professional care for your 2023 Grand Cherokee's recall inspection. Take care.

August 07, 2023

Upon arriving I was treated with courtesy and promptly, at pick up it was the same service. I would go back and recommend this dealership to others. More

by mbaez2580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your fantastic review of Rockland Chrysler Dodge Jeep Ram. We are happy to see that our Service Team provided you with courteous and prompt service during your visit and we hope you take care.

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