Rockland Chrysler Dodge Jeep RAM - Service Center

Great experience, very thorough. I feel confident in having the car serviced here, thank you.. I feel confident in having the car serviced here, thank you.. More

Our recent service experience, despite not having an appointment, was handled promptly and professionally. We had our car back in a few hours! appointment, was handled promptly and professionally. We had our car back in a few hours! More

Fantastic service. Great car. Thanks guys! You are the best We Will be back soon Great car. Thanks guys! You are the best We Will be back soon More

I had originally tried to get my Chrysler hardtop convertible repaired at the dealership where it was purchased ( Ramsey Chrysler ), The service manager there told me, "we don't want to get involved" convertible repaired at the dealership where it was purchased ( Ramsey Chrysler ), The service manager there told me, "we don't want to get involved", My mechanic in Washington Township was shocked to hear this, He immediately gave Rockland Chrysler a call and arranged for an appointment with you, Your service department was booked up for a month and a half, but, when my turn came up, and after you arranged for your hardtop convertible specialist to be involved, ( his name was Freddie) , your mechanics were able to diagnose and fix the problem. It was worth the wait, thanks. More

Excellent customer service experience with Allan. Walked me through the whole experience and even reminded me I had 3 free oil changes to use. Walked me through the whole experience and even reminded me I had 3 free oil changes to use. More

Kevin was . GREAT kept me updated and let me know my options.would go back there for service.I dont think I would buy/lease another vehicle there though.will not GREAT kept me updated and let me know my options.would go back there for service.I dont think I would buy/lease another vehicle there though.will not reccommend this dealership. More

Rockland CDJR is by far the best service department in the area. They did a great job getting me out the door as quickly as possible. Kevin did a great job setting me up with a loaner and finishing the re the area. They did a great job getting me out the door as quickly as possible. Kevin did a great job setting me up with a loaner and finishing the repairs days faster than I expected. Big thanks to Kevin and the service team!!! More

I felt poorly treated. .Newly owned with same old bad service as usual. My car had a RECALLED due to a problem with the air bag and couldn't pass inspection the only reaso .Newly owned with same old bad service as usual. My car had a RECALLED due to a problem with the air bag and couldn't pass inspection the only reason i gave them a chance ..so disappointed I waited for 45 days for the appointment 😩 then my car never got service neater inspected.really hard to get them on the phone even though they have about 7 representatives in the service department that keep on passing the ball around. .poor service from Tom Mallie and Katrina Casaia...Next time I will try Dodge Jeep Ramsey in RT 17 in Jearsy .not the fastest service but I know they are reliable. My car never got inspected and i had to deal with that on my own and I got the feeling that the air bag issue never was solved..wasted time and money got to pay them $270 at the end..avoid them if you can. It will be a costly mistake. They also played games with receiving a text message that you have to reply in order to authorize services that you dont need and recurring in over charges...if you looking for an oil change in your Jeep go to Valvoline and your car will be safer.. More

excellent customer service experience with Kevin. I brought the jeep in for recall, and everything was great. I was electronically informed of everything that was going on with the vehicle. I brought the jeep in for recall, and everything was great. I was electronically informed of everything that was going on with the vehicle. More

My car took 16 weeks to fix. The problem was covered with my warranty but they would rather “put me in a new car” instead of fighting with mopar max care. Took forever … The problem was covered with my warranty but they would rather “put me in a new car” instead of fighting with mopar max care. Took forever … More