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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,668 Reviews

2,668 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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June 29, 2023

My car took 16 weeks to fix. The problem was covered with my warranty but they would rather “put me in a new car” instead of fighting with mopar max care. Took forever … More

by empress950
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I appreciate you bringing this to my attention. We take customer satisfaction very seriously and I would like to learn more about your recent service experience. Would you kindly reach out to me at your earliest convenience? Katrina Kastrati Customer Relations Manager (845) 405-7698

June 29, 2023

My customer service representative was terrific. Cared & helped keep me cool, when I wasn’t given a time frame for repairs. Also, very disappointed in some sales guy named Dylan. Doesn’t know how to More

by robertjburns
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Jun 30, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a positive rating and review for us at Rockland Chrysler Dodge Jeep Ram. We are happy our Service Team was able to assist you with such outstanding customer service. We thank you for your business.

June 28, 2023

They charged me for tire rotation and didn’t do it then when I told them they were rude. Then they rotated them. More

by LIV2HUNT132
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, At Rockland Chrysler Dodge Jeep Ram we welcome customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss your tire rotation with our Service Team. Thank you for your time, Katrina Kastrati Customer Relations Manager (845) 405-7698

June 28, 2023

The check in process is easy, the advisor was clear & pleasant, the waiting area is nice. More

by jenvitale
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex ayala
Jun 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your five-star experience. It's rewarding to learn that our Service Team was pleasant, ensuring a top-notch customer experience. You deserve nothing but the best with a nice waiting area. Our Rockland Chrysler Dodge Jeep Ram Service Department is available should you require any extra help in the future. Have a wonderful rest of your day!

June 28, 2023

Kevin is a great communicator. He kept me up to speed with the happenings of the vehicle! More

by sspilavindad@aol.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for coming to us. Our Service Team strives to be top-notch in communicating and we are proud to have you as a valued customer. Thank you for your business here at Rockland Chrysler Dodge Jeep Ram.

June 28, 2023

Buen servicio megusta venir aquí me andado un buen trato tiene un servicio rápido y una buena atención More

by marvicurena
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Jun 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for your amazing feedback. We are so glad that you received great service at Rockland Chrysler Dodge Jeep Ram and it would be our pleasure to assist you with anything else.

June 28, 2023

My son lost his car key and the prompt service was impeccable. They tracked down a new key and the car was ready asap! Thanks for being so reliable! More

by ambrezosky1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tommy!
Jun 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your great feedback. We are ecstatic to learn that you received impeccable service at Rockland Chrysler Dodge Jeep Ram and it would be an honor to assist you with anything else.

June 27, 2023

Allen St. Germain was my service consultant. He was excellent. I told him what service I needed on my jeep and he arranged it. Allen came into the waiting area More

by lac8240
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allen St. Germane
Jun 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for leaving us a five-star review. We appreciate you for trusting our excellent Service Team at Rockland Chrysler Dodge Jeep Ram with your Jeep. Please don't hesitate to reach out to us whenever needed.

June 27, 2023

Allen was great, couldn't have been more helpful and accommodating. Probably my best service experience here in the 8 years I've been a customer. More

by RC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allan St Germain
Jun 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

It brings us joy to know that you've been a loyal customer at Rockland Chrysler Dodge Jeep Ram for 8 years. You can always count on our helpful and accommodating team to assist you with your automotive needs. Please feel free to reach out if you should need any additional assistance.

June 26, 2023

Very nice people. I will never do a survey again if there is a minimum amount of words. You are wasting my time. More

by garfinkelpets
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 27, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for taking the time to leave a great review. We are glad to read that you're happy with our friendly customer service and hope to see you again at Rockland Chrysler Dodge Jeep Ram.

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