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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,668 Reviews

2,668 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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June 17, 2023

My complaint is with management. I assume my oil was changed and tire rotated but I got the Jeep back with 2 dents in the hood that match up to the roof of the Jeep. I confronted the More

by karlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you sharing your recent experience with us here at Rockland Chrysler Dodge Jeep Ram. Our team prides itself on the high-quality standards that we maintain and I would appreciate the opportunity to speak with you about your vehicle and the level of communication you've received. Please reach out to me at the contact information below. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

June 17, 2023

Very professional, friendly, and good customer satisfaction service. Always there for the customers needs and questions. More

by cazzy625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your fantastic feedback. We are so glad that you received professional and friendly service during your visit at Rockland Chrysler Dodge Jeep Ram and we are always here to assist you with anything else.

June 16, 2023

Simply the best service in the world. Couldn't have asked for a better experience. More

by IRAHMAN451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Jun 17, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for leaving us a five-star review. We're thrilled to know that you received the best service and had an even better experience. Come by and see us anytime at Rockland Chrysler Dodge Jeep Ram. Have a wonderful day.

June 15, 2023

Allan was great. He addressed everything I needed down on my RAM 2500. The service was quick and I was on my way. More

by montagueg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Jun 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for the great five-star review. Our Service Team will be excited to learn that you appreciated their efficient and attentive service. If there is anything else you need from Rockland Chrysler Dodge Jeep Ram, just give us a call!

June 15, 2023

My experience with the service department has been outstanding. My service department representative Al is always extremely helpful and accommodating. He keeps me informed with the status of my vehicl More

by robert.francaviglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al (service department)
Jun 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your five-star review. We're glad to learn that you are consistently impressed with our Service Team and how accommodating and helpful they are during your visits. Thank you so much for being one of our valued customers, and we look forward to your next visit at Rockland Chrysler Dodge Jeep Ram.

June 15, 2023

Prompt service. Professional staff. Car was ready early and all work was completed to satisfaction. More

by JohnOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our Service Team here at Rockland Chrysler Dodge Jeep Ram is proud to read that you had a prompt and professional experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 15, 2023

Making service appointments are always a pleasure. The staff is always accommodating. Fast service and always a very pleasant environment. More

by richgans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our Service Team here at Rockland Chrysler Dodge Jeep Ram is overjoyed to read that you had a fast, pleasant, and accommodating experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 15, 2023

I have been a customer at Rockland Jeep chrysler Dodge for about 13 years and for the most part the service has been excellent or I would not have been coming back. I have been helped by service rep Allan More

by mrtnrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen St.Germaine and new guy Alex
Jun 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, it is rewarding to learn that our Service Team has provided you with excellent service over the past 13 years. Thank you so much for this outstanding 5-star review. We are pleased to know that our staff is accommodating, pleasant and very helpful. Please do not hesitate to let us here at Rockland Chrysler Dodge Jeep Ram know if there is anything further that we can do to assist you.

June 15, 2023

Alan was great. Kept me up to date on my car are finished the work in 1 day. More

by brian.safchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan St. Germain
Jun 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the five-star review of Rockland Chrysler Dodge Jeep Ram, Brian.safchik. We're pleased to read our great Service Team completed your service in a timely manner. Enjoy your day.

June 15, 2023

The best experience I ever had with a car dealer ever , white glove service, and best comunication More

by samahronfarkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
Jun 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our Service Team here at Rockland Chrysler Dodge Jeep Ram is ecstatic to read that you had a great experience with us. Please feel free to contact us again if we can do anything else to assist you.

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