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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,624 Reviews

2,624 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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May 08, 2023

They were courtesy when arriving into the garage. The manager was very polite and courtesy to me .and very quick turn around to pick up my truck More

by tito317
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was polite
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are happy to learn that you had a satisfactory experience. Our Service Team of professionals always aims to provide the best service we can offer to our customers. Thank you so much for providing your feedback. We appreciate your business at Rockland Chrysler Dodge Jeep Ram.

May 07, 2023

Polite professional pleasant service experience . Constant updates and a speedy repair . Also enjoyed the coffee selections and little snacks. More

by franklaviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Frank. It is delightful to know that you had a polite, professional, and pleasant experience with our Service Department. We are glad you were able to enjoy our coffee selection and snacks as you waited for your vehicle. Thank you for the amazing 5-star review and please don't hesitate to reach out if there's anything more we can do for you here at Rockland Chrysler Dodge Jeep Ram.

May 07, 2023

The staff was very friendly, from the minute I drove up and greeted by the valet, to my service writer and at checkout with the cashier. I always feel at home whenever I bring my vehicle for service. More

by kendubi06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet attendant and cashier
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you so much for your kind review. It is wonderful to know that you had a pleasant experience with our Service Team at Rockland Chrysler Dodge Jeep Ram and we are always here to assist you with anything else.

May 06, 2023

Kevin was attentive and kept me up to date to when my car would be ready More

by doug97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are grateful for your five-star review. It is pleasing to us that our Service Team was attentive and kept you up to date about the status of your vehicle. Thank you for choosing Rockland Chrysler Dodge Jeep Ram for your maintenance needs.

May 06, 2023

Staff was very friendly and efficient, job was completed and done quickly, very through, good communication, More

by smraymond88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you so much for taking the time to leave us a five-star review. It brings us joy to learn that our friendly team did a great job communicating and assisting you in a timely manner. We hope you continue to choose Rockland Chrysler Dodge Jeep Ram for your automotive needs.

May 06, 2023

It was very packed with jobs. They couldn’t look at my car for over 10 days. They also had no loner cars. I work In the Bronx as a nurse Mon thru Friday. It was very inconvenient More

by ANGELSRNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you very much for leaving us this exceptional 5-star review! We sincerely appreciate your feedback and are so glad to learn that our Service Team could take care of your vehicle's transmission recall and get it back up and running. Thank you very much for trusting us here at Rockland Chrysler Dodge Jeep Ram with your vehicle and if you require any further assistance, please feel free to let us know.

May 05, 2023

Great experience working with Allan. Very easy to schedule and great communication throughout the process. More

by gormanfamily22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we appreciate you taking the time to leave us a five-star review. It brings us joy to learn that you had a great experience working with our team and that they communicated thoroughly throughout the process. Thank you for choosing Rockland Chrysler Dodge Jeep Ram.

May 05, 2023

When you deal with Allan you are sure to have a good experience- he explains everything to you and goes over price and warranties etc- plus he is such a nice person which in today’s world is rare- you f More

by D & B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we appreciate your five-star review. It is thrilling to learn that you had a great time with our team and that they were informative and accommodating. You can always count on us at Rockland Chrysler Dodge Jeep Ram for a smooth experience. Take care.

May 04, 2023

Very polite, professional and prompt- have always loved dealing with Kevin in service and now I’ve been acquainted with Alan! Both made experience so easy! More

by TARAL258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan
May 20, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was prompt, polite, and professional ensuring you had a great experience. Thank you for your positive review. We are here if you need any further assistance here at Rockland Chrysler Dodge Jeep Ram.

May 04, 2023

I was very disappointed in the way my deal went down. I feel I was ripped off. After seeing ads on tv and the internet my out of pocket expense seems astronomical to me. I also was told I would get a cal More

by callahanw20
Recommend Dealer
No
Employees Worked With
Matt in sales. He’s terrible
May 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is our top priority here at Rockland Chrysler Dodge Jeep Ram. I would appreciate the opportunity to address the feedback you've shared about your interactions with our team and the level of communication you've received. Please reach out to me at your earliest convenience. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

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