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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,712 Reviews
Today:Open today 7:30 AM - 6:00 PM
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2,712 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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May 25, 2023
In the past service representatives changed every time I walked into the service area. It’s great to finally recognize somebody, every time you walk in and recognize Kevin and you get to know him & he reco walked into the service area. It’s great to finally recognize somebody, every time you walk in and recognize Kevin and you get to know him & he recognizes you. Service on a personal level. More
by Porcelli
Verified CustomerEmployees Worked With
May 25, 2023
Dropped off my 2014 jeep grand Cherokee for over heating problems,was there for three weeks getting worked on,spent 6,000.00 for repairs and picked it up on Monday and it broke down on Wednesday,and when i problems,was there for three weeks getting worked on,spent 6,000.00 for repairs and picked it up on Monday and it broke down on Wednesday,and when i picked it up the battery cover was off in the back seat,the mats were all folded up,my seat cover was half off and there was a plastic part on my seat that i did not know were it went to,then they took it back in,to install the part from the arm rest.Then when it broke down the service gentle men had the attitude of just get the car back to us,with the xxxx with you attitude, I am at work in Queens,broken down and need to get home and to work tomorrow and he is doing texting back and fourth with me and telling me that there is no rental car for me,I told him that this was unacceptable and there is a car rental down the road that you guys have used in the past.My past experience with this dealership has been bad from the past,from buying my srt8 charger that i walked out and went to Bergen dodge to buy it,my wife bought her jeep there and the engine blew on the new car and she had to get a rental car on her own,and now this problem.I will never use this dealer ship ever again.I also have friends from long island that use this dealership and i will tell them to use another dealership,it takes years to get customers and it takes just seconds to loose them..!!!!! Also could not get a manager to speak to during this problem,and could not even get a call back More
by 71CHARGER
Employees Worked With
Tom
May 25, 2023
I have had great, easy-going experiences at Richland CDJR. The staff is polite and moves at a great pace to make sure you are attended to properly CDJR. The staff is polite and moves at a great pace to make sure you are attended to properly More
by DAILEYALEC
Employees Worked With
Allan, Brooks Thompson
May 25, 2023
I was very pleased with Kevin and the customer service he gave.Thank you for being so helpful! gave.Thank you for being so helpful! More
by billy47
Employees Worked With
May 23, 2023
The service department is nice and courteous, however everytime I get my car serviced here, I never have my car returned with a courtesy car wash. BMW, Benz and Hyundai all retuned my cars with courtesy everytime I get my car serviced here, I never have my car returned with a courtesy car wash. BMW, Benz and Hyundai all retuned my cars with courtesy car washes. I don’t even get asked if I would like one. I think that strongly needs to be asked and done for your customers who spend their hard earned money at your establishment. Besides that, the waiting room is nice and the refreshments are good. I would recommend coming here. More
by RICH6947
Employees Worked With
May 22, 2023
Got there for my first service. It was prompt. Had a coffee and granola bar while i waited. The only issue is the TV doesn’t change channels and the cashier is always on persona It was prompt. Had a coffee and granola bar while i waited. The only issue is the TV doesn’t change channels and the cashier is always on personal phone calls. More
by BFASCIANO
Employees Worked With
May 22, 2023
Terrible service. Allen St. Germain should not be managing the shop. I would like to know if my warranty & free oil changes are valid at another Jeep Dealer. I bo Allen St. Germain should not be managing the shop. I would like to know if my warranty & free oil changes are valid at another Jeep Dealer. I bought this warranty & the Jeep from your dealership, so it was close to my home - my husband passed away last year & I felt the warranty was a good investment as a widow - it was a waste of money. Thank you. More
by pgolden2
Employees Worked With
Allan St. Germain
May 22, 2023
Friendly staff and service and high recommended to family and friends. Everything was great. Car was ready when they said it would be. I have been using them for years and always happy with the service. and friends. Everything was great. Car was ready when they said it would be. I have been using them for years and always happy with the service. More
by kim61
Employees Worked With
May 21, 2023
This is one of the best dealerships I have dealt with. They understand the importance of “ your” time and they never try to waste it. Robert,David and Allan are the best. They understand the importance of “ your” time and they never try to waste it. Robert,David and Allan are the best. More
by gvt19
Employees Worked With
