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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,624 Reviews
Call Service Center (845) 627-3700

2,624 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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April 21, 2023

The drop of was quick. Service was great. The staff all friendly. Great improvements. Will come again More

by Ms. LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot names but everyone was 5 star
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the great review of the Service Team here at Rockland Chrysler Dodge Jeep Ram. We are glad to see that our team continues to provide our customers with great service every day.

April 21, 2023

Excellent service! John Garcia was great - went above to get info for me! Would recommend asking for John. More

by dlg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garcia
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for your fantastic feedback. We are happy that our team at Rockland Chrysler Dodge Jeep Ram provided you with a great experience, and we appreciate your recommendation. Please let us know if you need anything at all.

April 21, 2023

Enjoyed the experience of buying my first jeep and everyone was very friendly but I would like to be able to schedule a oil change More

by jlworld13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are thrilled that you had a great first Jeep-buying experience at Rockland Chrysler Dodge Jeep Ram. Thank you for your fantastic feedback, we congratulate you on your purchase and welcome you back anytime.

April 21, 2023

By far the best in my opinion,Joey was my salesman and was very caring with all my needs. David in service has amazing hearing and fixed my issues on the spot. These guys do all they can to make sure More

by Linda18814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Linda, we are thrilled to learn that you had great experiences with our Sales and Service Teams at Rockland Chrysler Dodge Jeep Ram. Thank you so much for your kind review, we look forward to assisting you again someday. Take care.

April 21, 2023

Kevin and the team were terrific! The service was fast and efficient and Kevin was very helpful throughout the process. The free wifi was helpful so I could work from the waiting lou More

by mtoubin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for sharing your heartfelt review of Rockland Chrysler Dodge Jeep Ram. We are ecstatic to learn that our Service Team provided you with efficient, helpful assistance. It is great that you enjoyed our waiting area as well, we are glad you were comfortable. Have a great rest of your day.

April 20, 2023

Rockland jeep is great and I had a wonderful experience. I would recommend them to anyone. They are polite and care about there customers More

by danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for your stellar 5-star review, Danny. It is our pleasure to provide top-notch quality service and care to all of our valued customers. It is so great to read that your experience was wonderful, and thank you for your recommendation. We are always happy to assist you here at Rockland Chrysler Dodge Jeep Ram.

April 20, 2023

Have had my jeep for almost 2 years now, and this service department is top notch! Shout out to Kevin Leahy - called to update me on my car and everything was taken care of in a timely manner - exactly as t More

by StacyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are happy to read that our Service Department here at Rockland Chrysler Dodge Jeep Ram was able to complete the services for your Jeep in a timely and responsive manner, Stacy. Thank you for your wonderful review and a 5-star rating, and feel free to reach out to us directly for any further needs you may have in the future.

April 20, 2023

This dealership has improve tremendously, with staffing, appearance and service. Having refreshment in the waiting area is a plus. Yes the dealership was clean. More

by diss23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review. It is a pleasure to learn that you had a tremendous experience with our Service Team on your recent visit. We are so glad that you enjoyed our waiting area and the available refreshments. Please reach out to us if you need anything down the road.

April 19, 2023

Lou the finance guy was condescending and not very bright. Found mistakes in the lease contract he made. He tried to bilk me for more money. Luckily Rob a senior finance guy came in and he was good More

by russonation
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearlmutter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction means a great deal to us here at Rockland Chrysler Dodge Jeep Ram and we take your rating and review very seriously. I would appreciate the opportunity to discuss the review you have provided regarding the lease contract for your Jeep Wrangler 4xe. Please contact me directly so we can discuss this further. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

April 19, 2023

My 2 recall were taken care in 2 hours Just as Kevin said it will take More

by abbatiellojoseph71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Rockland Chrysler Dodge Jeep Ram wants to thank you for your stellar review and a positive 5-star rating. We are happy to read that your recalls were completed in a timely manner by our Service Department. Let us know if we can be of any further assistance in the future.

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