Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,665 Reviews
Call Service Center (845) 627-3700

2,665 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

Sort by
April 12, 2023

Representative listed to my concerns and recommended maintenance required based on time and mileage since my last visit in 2022. More

by Hellobc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Garcia
Report | Print
May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad to see that our Service Team went over the service recommendations with you during your visit. Please let us know if we can be of assistance again here at Rockland Chrysler Dodge Jeep Ram.

April 12, 2023

Very welcoming people. From the person that picks up the phone to the technician, everyone was courteous and friendly. More

by fsantana_n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Vitulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Report | Print
May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are happy to see that our team here at Rockland Chrysler Dodge Jeep Ram was very courteous and friendly during your visit. We look forward to your next visit.

April 11, 2023

I was very happy with the service the service advisor was helpful and kept me updated. More

by casquarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garcia
Report | Print
May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad to see that you are pleased with our Service Team. We hope to continue to serve you here at Rockland Chrysler Dodge Jeep Ram.

April 11, 2023

John was great. He was professional and knowledgeable. Delivered on what he said would be done. More

by ROONEYPSYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garcias
Report | Print
May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. We are glad to see that you are pleased with our professional and knowledgeable team. It was a pleasure to serve you here at Rockland Chrysler Dodge Jeep Ram.

April 11, 2023

Clean, warm and ready. Advisor was helpful and welcoming. Car was ready quick. Thank you! More

by adrianrios17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are so pleased to know that your Service Advisor was helpful and welcoming. We truly appreciate your business here at Rockland Chrysler Dodge Jeep Ram.

April 08, 2023

Great service, recommendations and customer service. Got an oil change, state inspection and and tire rotation within 2 hours. More

by n.reynosodm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St Germain
Report | Print
Apr 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for the great five-star review. Our Service Team will be excited to learn that you appreciated their efficient process during your inspection, oil change, and tire rotation visit. If there are any other services you need from Rockland Chrysler Dodge Jeep Ram, just give us a call!

April 08, 2023

Everyone from the time I drove in was helpful and courteous particularly Kevin !! The comfortable waiting room made my 4 hour stay bearable. More

by EGGS0041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are delighted to learn you found our Service Team to be helpful and courteous. It is also great to learn that you appreciated our comfortable waiting area. If you have any questions or need any further assistance, please don't hesitate to let us know at Rockland Chrysler Dodge Jeep Ram. We are always ready to assist.

April 07, 2023

While the actual sale of my Jeep leaves very very little to be desired... the service department stepped up and treated me the way I expected to be treated when I picked up my Jeep to take home... More

by Lenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Report | Print
Apr 08, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your feedback and business, Lenn! Our team is thrilled to read that you had a great service experience here at Rockland Chrysler Dodge Jeep Ram. If you have any further automotive needs, please feel free to reach out.

Apr 08, 2023 -

Lenn responded

The service experience was great, but would be open to discussing the purchasing experience. By the way, this is the 4th car I've purchased from your dealership.

April 07, 2023

Poor customer service, on the last review someone responded with canned apology asking me to call them, I left a voicemail two weeks back with no return call. Don’t expect much. More

by sgs.staudt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recognize any of the names
Report | Print
Apr 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your experience with us here at Rockland Chrysler Dodge Jeep Ram. If possible, we would like to speak with you to learn more about your time with us. Please contact us directly at your earliest convenience to discuss this further. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

Apr 08, 2023 -

sgs.staudt responded

Please, Katrina has my number and has no interest in speaking with me. She is just auto responding to the poor review. I would welcome a call from the General Manager if one exists.

Apr 24, 2023 -

sgs.staudt responded

It has been another two weeks with no contact from Rockland Dodge. I did find out they incorrectly tried to charge me $289.00 for a diagnostic charge for an item supposed to be covered under warranty.

April 07, 2023

They service and time frame in which the work was done was wonderful. Kevin was friendly and very professional. More

by Antoinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Antoinette, we are excited to read that our Service Team was professional and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Rockland Chrysler Dodge Jeep Ram.

1
...
133
134
135
...
267