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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,691 Reviews

2,691 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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March 25, 2023

Service was great and everyone was very professional. Staff was very helpful and friendly. Would recommend to anyone. More

by jdembowski408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your positive review and recommendation. Nothing makes us happier than knowing our team was professional, friendly, and helpful ensuring you had a five-star experience here at Rockland Chrysler Dodge Jeep Ram. Don't hesitate to reach out to us for any future needs, we are here to help.

March 24, 2023

Service was great. Attendants helped me fix my problem and kept me up to date with their work. More

by dleenig78901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morrone
Mar 25, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for this delightful 5-star review. It makes us so glad to know that our Service Team could resolve the issues your vehicle was having. We appreciate your business and hope that you continue to choose us here at Rockland Chrysler Dodge Jeep Ram for your vehicle's future needs.

March 23, 2023

Kevin made my experience wonderful. He was informative and took time to listen to my concerns. More

by erikm33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Rockland Chrysler Dodge Jeep Ram. Great reviews like yours help us to continually improve to be the best.

March 23, 2023

Absolute worst service department in the car industry. Never in my life will I deal with these people. More

by behanmark9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina
Mar 24, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We take customer feedback very seriously here at Rockland Chrysler Dodge Jeep Ram. We would like the opportunity to learn more about your recent experience with us. At your convenience, please contact me directly so we can discuss this further. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

March 23, 2023

A problem arose with my Jeep in October 2022. This issue wasn't resolved fully until January 2023. So it was a very dissatisfying experience. I understand that parts are slow to come in but the c More

by f_oregan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Mar 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate the opportunity to learn more about your experience here at Rockland Chrysler Dodge Jeep Ram. Your business is valuable to us. Please contact me at your earliest convenience to discuss this further. Thank you for your patience and understanding. Respectfully, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

Mar 23, 2023 -

f_oregan responded

I'd rather not engage with anyone at that dealership ever again. I will be going somewhere else for my next vehicle.

March 23, 2023

What a great experience. Really helpful team that assisted me with my annual inspection. I’ll return. More

by justinallenpifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Mar 24, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing the Service Team of Rockland Chrysler Dodge Jeep Ram.

March 23, 2023

Allan was great to work with. I was completely satisfied with the service. I will be back. More

by chrissi4433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Mar 24, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad you enjoyed a great experience working with our Service Team at Rockland Chrysler Dodge Jeep Ram. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

March 22, 2023

Excellent, was very welcome and service was quick. I will come back next time I need More

by helder7silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Mar 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to assist you in a timely manner. It's our hope that you continue to choose Rockland Chrysler Dodge Jeep Ram for all of your automotive needs. Take care.

March 22, 2023

Kevin is a dream to work with and we appreciate him and his ability to communicate. More

by mglickman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the rating and reviewing us 5 stars. We're pleased to learn that our Sales Team continues to be great at what they do. Have a wonderful day from all of us at Rockland Chrysler Dodge Jeep Ram.

March 22, 2023

The worst service I ever experienced. I was excited to see new ownership. Now you just need a new service team. No follow-up or calls returned. I spoke to 5 different associates. I would More

by sgs.staudt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katrina, Alan ,
Apr 24, 2023 -

sgs.staudt responded

Never received a response from Rockland Dodge.

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