Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,651 Reviews
Call Service Center (845) 627-3700

2,651 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

Sort by
January 27, 2023

The service/maintenance required was quick, I had my car back the same day. Staff were friendly! More

by mariluz
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great experience working with our Service Team at Rockland Chrysler Dodge Jeep Ram. Thank you for your positive review. We are here if you need any further assistance.

January 27, 2023

Great experience with the staff staying in touch with me throughout my service experience. All options were presented based on my service required. More

by Ashley L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan, Angelina, Catrina
Report | Print
Jan 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Ashley. We know the importance of having a great experience when servicing your car, thanks for choosing Rockland Chrysler Dodge Jeep Ram to help. Your high rating and review are greatly appreciated.

January 26, 2023

The problem was solved but there is room for improvement. Much better communication would help. More

by danafa505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. If you would like to discuss the level of communication you received during your recent visit, please feel free to reach out to me. I look forward to speaking with you. Best regards, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

January 25, 2023

I was taken in right away. Allan was courteous and helpful. The only problem is I scheduled and advised what I needed in advance but the part had to be ordered which now I’ll h More

by cvsvdv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Report | Print
Jan 26, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our team at Rockland Chrysler Dodge Jeep Ram thanks you for your positive review and for your feedback. Your time and business are very important to us and we hope we may have another opportunity in the future to give you a great experience.

January 25, 2023

Great service and professional. Thank you for the great service your team provided. It is greatly appreciated. More

by odaldel12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Report | Print
Jan 25, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing our great team at Rockland Chrysler Dodge Jeep Ram for your vehicle's service. We appreciate your business.

January 24, 2023

No callback……. didn’t honor my warranty due to work you performed a year ago! More

by JOHNLWSN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan St. Germain
Report | Print
Jan 25, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback with us. I would like the opportunity to speak with you about your requested services and your communication with our staff. Can you email me your preferred contact information or reach out to me directly by phone to discuss this further? Best, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

January 23, 2023

Awesome service team, had my car back to me within a day! Won’t hesitate to use them again More

by nocera488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan st Germaine
Report | Print
Jan 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the positive review. We are thrilled to see that your experience with us was amazing and fast. Come back to see us again at Rockland Chrysler Dodge Jeep Ram if there’s anything else we can do for you and your vehicle.

January 22, 2023

kevin is great - very helpful and knows his stuff , kevin is great , helpful and knows his stuff More

by jamcea2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your 5-star review. It was our pleasure to provide top-notch service here at Rockland Chrysler Dodge Jeep Ram.

January 22, 2023

Really fast in and out very quickly. It’s silly that there is a 15 word minimum, makes me want to not leave a review More

by wireddoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Roberts
Report | Print
Jan 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for this 5-star review. We like seeing that our team provided efficient service during your visit. Thanks for choosing Rockland Chrysler Dodge Jeep Ram.

January 22, 2023

My car was in the dealership for 3 weeks supposedly the transmission was replaced, but I don't see any difference after the car was returned to me. Dodge Charger 2021 GT 4wd 45k miles the transmission doe More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan
Report | Print
Jan 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Greg, Thank you for taking the time to share your feedback with us. Customer viewpoint is important to us and I would like to speak with you about the condition of your 2021 Dodge Charger GT 4WD after your recent service appointment. Can you email me your preferred contact information or reach out to me directly by phone to discuss this further? Thank you. Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

Feb 04, 2023 -

Greg responded

I called and left a message but never spoke with the service director, the car issue is still not solved and does not look like it is going to be solved. I trusted the Dodge brand and Mopar brand I am very disappointed with the service.

1
...
147
148
149
...
266