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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,618 Reviews
Call Service Center (845) 627-3700

2,618 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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January 15, 2023

Allan was a great advocate for our vehicle, and he was very funny too. Thank him please More

by JEFFREY.STOTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St Germain
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Jan 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate the wonderful 5-star rating, JEFFREY.STOTLER. If there is anything else the Rockland Chrysler Dodge Jeep Ram can help you with, let us know. We are always here to assist you!

January 14, 2023

Received excellent service from Allan and the sakes help and assistance from Joe was superb Regrettably the new vehicle was shipped without a driver side rocker panel delayed delivery by 7 days More

by NDESAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan
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Jan 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. We are so pleased to learn that you had a superb experience with us. A sincere thanks for sharing your feedback, and for choosing Rockland Chrysler Dodge Jeep Ram. All the best.

January 14, 2023

Could not honor a service coupon. Could not give me estimate on needed work while at the oil change. 1 hour and 20 minutes for oil change is too long. More

by johncarroll1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Garcia. Not super helpful.
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Jan 15, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello John, We appreciate you taking the time to leave us your feedback regarding your experience with our Service Department. It would be great if I could speak with you about the coupon you are referring to, as well as the time it took for your vehicle's oil change to be completed. Please reach out to me at the direct number I have provided below. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

January 14, 2023

Delivered service as promised. Clean facility. Friendly reps. Good experience. 15 words is a lot. Lol. More

by richgrehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Vitulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this positive review. It was our pleasure to provide a top-notch Rockland Chrysler Dodge Jeep Ram experience from the facility to our Service Team. We hope you will come back to see us in the future.

January 13, 2023

Alan was super helpful with my problem. Replaced oil and bad part the next day after a night drop off. Recommend More

by yiyankovskiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Jan 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello and thank you so much for sharing your positive review about us here at Rockland Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if there's anything else we can do for you.

January 13, 2023

I've taken my Jeep To Rockland Chrysler Dodge Jeep a number of times and had a great experience. John Garcia was absolutely great!!! More

by MMAGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garcia
Report | Print
Jan 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are so thankful for your kind and uplifting review for us here at Rockland Chrysler Dodge Jeep Ram. It is great to learn that our team was able to provide you with the customer satisfaction you deserve. We appreciate your continued support, and take care.

January 13, 2023

Always very courteous and helpful whenever I bring my 2019 jeep Cherokee in for service. More

by marcrothberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
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Jan 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. The Service Team here at Rockland Chrysler Dodge Jeep Ram is always happy to help you with your Jeep Cherokee. Thanks for taking the time to leave us a 5-star review. Have a great day.

January 13, 2023

It shouldn’t take 3 hours for an oil change and tire rotation. Horrible experience More

by STEVENJ59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your recent visit to our Service Department for an oil change and tire rotation and the subsequent wait time. Would you mind reaching out to me at your convenience to discuss this further? I look forward to speaking with you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

January 13, 2023

I've taken my Jeep To Rockland Chrysler Dodge Jeep a number of times and had a great experience. John Garcia was absolutely great!!! More

by MMAGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garcia
Report | Print
Jan 15, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are so thankful for your kind and uplifting review for us here at Rockland Chrysler Dodge Jeep Ram. It is great to learn that our team was able to provide you with the customer satisfaction you deserve. We appreciate your continued support, and take care.

January 12, 2023

Excellent service. Services given in a timely manner. Excellent staff. Excellent overall. Highly recommend it More

by cristal.alcantara01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Roberts
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Jan 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your five-star experience with our Service Department, Cristal. It's rewarding to learn that our team took care of you and your car in a timely manner. We hope that you will continue to choose Rockland Chrysler Dodge Jeep Ram in the future.

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