Rockland Chrysler Dodge Jeep RAM - Service Center

I continue to use your dealership for the service and quality of the work. My one criticism was that the check in took longer than usual. Beyond that the staff was great from the gentleman checking on quality of the work. My one criticism was that the check in took longer than usual. Beyond that the staff was great from the gentleman checking on More

very helpful…very attentive…very pleased with the service provided…would definitely recommend …you won’t be sorry provided…would definitely recommend …you won’t be sorry More

I’m driving from the city to this wonderful dealership. everyone is friendly and always on time. Best service overall! everyone is friendly and always on time. Best service overall! More

Everything went smoothly. From start to finish. I was kept informed of the work being done and what might need further inspection From start to finish. I was kept informed of the work being done and what might need further inspection More

Excellent service. Great team - honest and helpful with everything needed about my Jeep. Told me exactly what was needed and didn't push me to make updates before nee Great team - honest and helpful with everything needed about my Jeep. Told me exactly what was needed and didn't push me to make updates before needed. More

BROUGHT MY TRUCK IN FOR A N>Y> STATE INSPECTION AND FOUND OUT I HAD TIRES THAT NEEDED TO BE CHANGED AND A OIL PAN THAT WAS RUSTED AND LEAKING. EVERYTHING WAS TAKEN CARE OF . THANK YOU. OUT I HAD TIRES THAT NEEDED TO BE CHANGED AND A OIL PAN THAT WAS RUSTED AND LEAKING. EVERYTHING WAS TAKEN CARE OF . THANK YOU. More

The service was good . Easy drop off and they drive red the car back to me as promised in same day . Alan was a pleasure to deal with. Easy drop off and they drive red the car back to me as promised in same day . Alan was a pleasure to deal with. More

All went smooth. Allan Was very helpful and professional. Car was ready when they promised. Allan Was very helpful and professional. Car was ready when they promised. More

Good evening, my vehicle (2013 Ram 1500), last 8 numbers of vin#DS671961 was in the service department since 4/6/2021 and I have not received my vehicle back at the current time. I have not been accommodate of vin#DS671961 was in the service department since 4/6/2021 and I have not received my vehicle back at the current time. I have not been accommodated or compensated in anyway. My service advisor is Mr. Kevin Leahy that have been helpful but went on vacation and no one took his place to move forward in this process. I have reached out to my warranty company and the representative stated that they reached out to the service department on 4/16/2021 and Mr. Kevin was on vacation and no one responded back with any information to proceed with this matter, that is unacceptable. I have been extremely patient. If I was purchasing a vehicle, would I have to wait for Mr. Kevin to return to make that purchase? I think not.. I have called off work, wore my carpooling welcome out due to no compensation. Today 5/14/2021 I called Mr. Kevin (from the service department) and Mr. Andy (from the warranty company) to get this matter resolve, the problem is my vehicle have been in the service department for 38 days and counting. How do I accept not having a vehicle for all this time and still have to pay $2,000 out of my pocket to the service department because of the time that they waisted because of 1 employee went on vacation (the only employee Mr. Kevin that helped me). How could I not be frustrated with poor service toward me. More

Kevin is my rep there, he explains everything and is quick to call me back. Thanks! quick to call me back. Thanks! More