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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,624 Reviews

2,624 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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January 07, 2023

Excellent service. Great team - honest and helpful with everything needed about my Jeep. Told me exactly what was needed and didn't push me to make updates before nee More

by jenniferwoldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we're extremely fortunate to have an amazing Service Team and we appreciate you for taking the time out of your day to compose such a positively glowing review of the experience you had with our Service Team here at Rockland Chrysler Dodge Jeep Ram. We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. Have an amazing day.

January 07, 2023

BROUGHT MY TRUCK IN FOR A N>Y> STATE INSPECTION AND FOUND OUT I HAD TIRES THAT NEEDED TO BE CHANGED AND A OIL PAN THAT WAS RUSTED AND LEAKING. EVERYTHING WAS TAKEN CARE OF . THANK YOU. More

by mulreans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Mulreans, we appreciate you taking the time to compose a great review and sharing your positive experience with our Service Team here at Rockland Chrysler Dodge Jeep Ram. Thank you for your five-star review and patronage. We look forward to working with you again in the future. Have a wonderful day.

January 05, 2023

All went smooth. Allan Was very helpful and professional. Car was ready when they promised. More

by jimhealy219
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan and Katrina
Jan 06, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Greetings. We are excited to have you as a valued customer and receive your five-star review. Be assured that you can always expect that same level of automotive care from our Service Team, no matter what you need help with at Rockland Chrysler Dodge Jeep Ram. Have a spectacular day.

January 05, 2023

Good evening, my vehicle (2013 Ram 1500), last 8 numbers of vin#DS671961 was in the service department since 4/6/2021 and I have not received my vehicle back at the current time. I have not been accommodate More

by ynvkasino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service experience with us here at Rockland Chrysler Dodge Jeep Ram. Can you please reach out to me at your earliest convenience? Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

January 05, 2023

Kevin is my rep there, he explains everything and is quick to call me back. Thanks! More

by a_devitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for sharing your pleasant experience here at Rockland Chrysler Dodge Jeep Ram. We are so thankful for your amazing review, and feel free to reach out to us directly for any further needs you may have in the future.

January 04, 2023

I was told that i wiuld be covered under warranty for my service and when my wife brought my Jeep Compass in they said it would be $860.00. I thought that was not right. I declinwdnthe work and they still c More

by paese966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about recent experience with our Service Department and the subsequent cost for services. Would you mind reaching out to me at your earliest convenience? I look forward to hearing from you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

Jan 04, 2023 -

paese966 responded

Brought my Compass to a local shop and they repaired it for me for 159.00 and it did not need a new auxilary battery. Why would your service man try to sell me that and charge me 860.00.

January 03, 2023

The part I need should have been ordered two months ago. I have followed up with about 10 emails and I have been given the run around. I have not heard back from the service rep for two weeks and I have sen More

by Corey
Recommend Dealer
No
Employees Worked With
Allan St Germain
Jan 03, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Corey, Thank you for bringing this to my attention. I would like the chance to speak with you about the status of the part you need. Can you please email me with your preferred contact information? I appreciate your time! Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

January 03, 2023

Quality experience, I was attended to in a quick, attentive, fast knowledge way that made the experience good More

by seanandrade4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Viosi
Jan 04, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Rockland Chrysler Dodge Jeep Ram wants to thank you for the wonderful review and rating. We are always happy to assist you, and thank you for choosing us for your automotive needs. Take care!

January 03, 2023

The dealer was rude and unhelpful. Not POC friendly. I was trying to get my truck fixed because there was an issue and no one helped. I just got told an absurd amount without any expla More

by ram1500 blk 2014 - E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John garcia
Jan 04, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service experience with us here at Rockland Chrysler Dodge Jeep Ram. Can you please email me with your preferred contact information? Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

January 01, 2023

Not truthful. Told me things were wrong with the car to just jack up the bill. When I took it to another mechanic they told me that only half of the things the dea More

by KNIGHTLYLAK
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to leave this feedback regarding your recent experience with our Service Department. I would like to speak with you about the recommendations that you were given for the vehicle in question. Please reach out to me at the direct number I have provided below. I look forward to speaking with you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

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