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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,646 Reviews

2,646 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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January 11, 2023

Express oil change service took about 3 hours but relatively hassle free. Wasnt given the discount I had a coupon for which is frustrating. They will do a free multipoint inspection and tell you that More

by Jeep owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We take our customer feedback seriously and would like the opportunity to discuss your experience with our Service Team during you visit for an express oil change. Can you please reach out to me at your convenience? Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

January 10, 2023

I’m glad to around Rockland Dodge family it’s a great customer service great team… More

by ejoseph685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

It's so nice to see from your five-star review that you had a great experience with us here at Rockland Chrysler Dodge Jeep Ram. We look forward to serving you again. Take care.

January 10, 2023

Everyone in the service area and worker were outstanding !! Clean and did what was scheduled to do .. very happy More

by JOONRBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Jan 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your kind words for our team and for leaving us a five-star review. It is satisfying to learn that you found our dealership clean and accommodating. Thank you for your business and for visiting us at Rockland Chrysler Dodge Jeep Ram.

January 10, 2023

Vic was amazing! Very fast, and listened to our issues! It’s wonderful knowing that attentive staff is available. More

by agjikokaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic Niosi
Jan 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are happy to have earned your positive rating. Come visit us again at Rockland Chrysler Dodge Jeep Ram soon.

January 10, 2023

Fast and listens to your complaints. Follows up when needed and respectful team at the dealership. More

by breanneb1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Garcia
Jan 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your visit and 5-star rating. The team of Rockland Chrysler Dodge Jeep Ram is excited to serve your automotive needs.

January 10, 2023

Excellent experience when I Purchased the Jeep and its continued through the service department every time More

by damiend179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : whole department
Jan 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are happy to learn that you always have an excellent time at Rockland Chrysler Dodge Jeep Ram. We appreciate your five-star review and look forward to doing business with you again in the future.

January 09, 2023

I dropped my car off on a Wednesday and had to reach out the following Monday for any type of update. It took until Tuesday to get a call back. My car was not ready until the following Friday, we me calling More

by cyndypete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Jan 11, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service visit and communication with our team. Please contact me at your earliest convenience. Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

January 08, 2023

I’m driving from the city to this wonderful dealership. everyone is friendly and always on time. Best service overall! More

by dchenlevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen , Devin Roberts, Anthony Morrone, Wayne Schneider
Jan 10, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. Thank you so much for the 5-STAR rating and for sharing your positive feedback about our Service Team here team at Rockland Chrysler Dodge Jeep Ram. We are so pleased to see you experienced how friendly and efficient our team always is during your visit. Please don't hesitate to let us know if there's anything else we can do for you. Be well and have a great day.

January 08, 2023

very helpful…very attentive…very pleased with the service provided…would definitely recommend …you won’t be sorry More

by stacey.cantor18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. We are excited to read that our Service Team was attentive and helpful, ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. Let us know if we can be of any further assistance here at Rockland Chrysler Dodge Jeep Ram.

January 08, 2023

I continue to use your dealership for the service and quality of the work. My one criticism was that the check in took longer than usual. Beyond that the staff was great from the gentleman checking on More

by jemlrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
Jan 10, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your positive review and feedback. It makes us happy to learn that you always choose us when you want quality care and exceptional customer service. Thank you for visiting us at Rockland Chrysler Dodge Jeep Ram. Take care.

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