Rockland Chrysler Dodge Jeep RAM - Service Center

Express oil change service took about 3 hours but relatively hassle free. Wasnt given the discount I had a coupon for which is frustrating. They will do a free multipoint inspection and tell you that relatively hassle free. Wasnt given the discount I had a coupon for which is frustrating. They will do a free multipoint inspection and tell you that certain things need to be fixed or replaced but won’t give you an estimate. They will just tell you to make an appointment. I don’t know if that’s so that you can be charged a diagnostic fee later during the next appointment if you don’t do the repairs. More

I’m glad to around Rockland Dodge family it’s a great customer service great team… customer service great team… More

Everyone in the service area and worker were outstanding !! Clean and did what was scheduled to do .. very happy !! Clean and did what was scheduled to do .. very happy More

Vic was amazing! Very fast, and listened to our issues! It’s wonderful knowing that attentive staff is available. Very fast, and listened to our issues! It’s wonderful knowing that attentive staff is available. More

Fast and listens to your complaints. Follows up when needed and respectful team at the dealership. Follows up when needed and respectful team at the dealership. More

Excellent experience when I Purchased the Jeep and its continued through the service department every time continued through the service department every time More

I dropped my car off on a Wednesday and had to reach out the following Monday for any type of update. It took until Tuesday to get a call back. My car was not ready until the following Friday, we me calling the following Monday for any type of update. It took until Tuesday to get a call back. My car was not ready until the following Friday, we me calling again for some type of update. Pick up was delayed because they forgot the inspection that was called out. Then when I got home I realized that the rubber mat is missing out of the back of my car and one of my shopping bags is gone. I called on Saturday 1/7/2023 to report with no follow up and again this morning 1/9/2023. I am still waiting on a call back. This has not been a positive experience, I will only bring my car in for service if I absolutely have to because it is so annoying. More

I’m driving from the city to this wonderful dealership. everyone is friendly and always on time. Best service overall! everyone is friendly and always on time. Best service overall! More

very helpful…very attentive…very pleased with the service provided…would definitely recommend …you won’t be sorry provided…would definitely recommend …you won’t be sorry More

I continue to use your dealership for the service and quality of the work. My one criticism was that the check in took longer than usual. Beyond that the staff was great from the gentleman checking on quality of the work. My one criticism was that the check in took longer than usual. Beyond that the staff was great from the gentleman checking on More