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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,625 Reviews

2,625 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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January 01, 2023

Not truthful. Told me things were wrong with the car to just jack up the bill. When I took it to another mechanic they told me that only half of the things the dea More

by KNIGHTLYLAK
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to leave this feedback regarding your recent experience with our Service Department. I would like to speak with you about the recommendations that you were given for the vehicle in question. Please reach out to me at the direct number I have provided below. I look forward to speaking with you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 31, 2022

Our wait time was minimal and the service staff was knowledgeable and explained services performed More

by jrcd654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Schneider
Jan 01, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi. Providing 5-star service is our top priority. We're happy to see by your rating that you received just that while visiting us at Rockland Chrysler Dodge Jeep Ram.

December 31, 2022

Professional and communicates every step of the way. knowledgeable of work and service the dealer provides More

by born2que
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

It brings us joy to receive your five-star rating. We'll be sure to let everyone here at Rockland Chrysler Dodge Jeep Ram know about their hard work.

December 31, 2022

Excellent service. Polite and professional staff. Got my service done on time and communicated as promised More

by MARKFSHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi, thank you for taking the time to leave a 5-star review for us at Rockland Chrysler Dodge Jeep Ram. It is a pleasure to learn that you had an excellent experience. We're happy our Service Department could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2022

Getting a call back was difficult. Mt service appointment was at 7:30 am. I left several messages and no call back as to when my car would be ready. I had to keep calling back. I r More

by slushygrl1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Dec 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here at Rockland Chrysler Dodge Jeep Ram and I would appreciate the opportunity to speak with you regarding your recent visit to our Service Department for your scheduled appointment and the level of communication you received. Please reach out to me at your earliest convenience to discuss this further. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 31, 2022

The dealership was professional and keeps everything direct and to the point. Does not try to get over on you and keeps things very honest from what I can tell. More

by brownanthony92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lord Rodrequiez
Jan 01, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi, thank you for taking the time to leave a positive rating for us at Rockland Chrysler Dodge Jeep Ram. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2022

Always good service at this jeep dealer. I actually waited to have them check my brakes. They were very busy (new years) but ended up checking what I needed and gave me a discount. More

by cristina.alcorta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We want to thank you for leaving us a positive review and feedback. Reviews like yours make our dealership better. Thank you for visiting us at Rockland Chrysler Dodge Jeep Ram.

December 31, 2022

Quick service this time , better experience than last time. I just went in for a quick oil change More

by RAMONEROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! We couldn't be happier to see that our team at Rockland Chrysler Dodge Jeep Ram provided you with a timely Service experience. We hope to see you again soon.

December 31, 2022

Amazing service and the cleaned my car- awesome Ans fueled it- was so grateful after my trip to VT More

by l511f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Jan 01, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for coming to Rockland Chrysler Dodge Jeep Ram for your automotive needs and taking the time to give us a 5-star rating. Our team is always happy to assist you.

December 31, 2022

Kevin and all the employees that I came in contact with play very friendly and knowledgeable. More

by ciffone4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We're so pleased to receive your perfect rating and learn that you had a wonderful visit working with the Rockland Chrysler Dodge Jeep Ram Team. If you need anything down the road, please let us know.

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