Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,631 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
Alan was terrific Kept me in the loop on everything and called each time! Appreciate the correspondence did not have that the last time I was in. Great customer service ! called each time! Appreciate the correspondence did not have that the last time I was in. Great customer service ! More
My experience at Rockland Chrysler was great. The Staff was awesome and the service was quick. The Staff was awesome and the service was quick. More
Had a great experience. Kevin was very helpful and thoroughly knowledgeable. I had a great experience! Kevin was very helpful and thoroughly knowledgeable. I had a great experience! More
My experience with Kevin Leahy and Rockland Chrysler jeep ram was excellent everything went smoothly and I had confidence that my car was in good hands Kevin made sure to update me on the progress until al ram was excellent everything went smoothly and I had confidence that my car was in good hands Kevin made sure to update me on the progress until all was fixed in a timely manner More
Fast great service for oil change on my scatpack charger same day out in 1 hr same day out in 1 hr More
The customer service was very good. They called me and completed the work in a timely manner. Havent had the "Death Tremble" since Ive brought it in. They called me and completed the work in a timely manner. Havent had the "Death Tremble" since Ive brought it in. More
I was glad to get an appointment before Christmas. I was told that a shuttle was available to go to my place of work, which they were able to do. I told them exactly what was wrong and that if possibl I was told that a shuttle was available to go to my place of work, which they were able to do. I told them exactly what was wrong and that if possible, I would need it back before 3 so that I could go home. I was called and told my concerns were confirmed and that it should Be able to be done by end of day (at noon). At 2pm, I called to check status and was told that the part had to be ordered and it would be done tomorrow. I was then told I would not be able to get a shuttle back. I had to Uber back to dealership at 3:20 to be told I had to pay for part and service and that part would Be coming from warehouse and the date of arrival would be unknown. Was told my Jeep would be okay to take home though. I paid for diagnostic and for parts. Got in jeep at 4pm to find other issue (headlight replacement) had not been done. So I had $1000 (with Uber) to be told three different things, for no work to be done and to be late with no idea when any service would be performed. More
I took my Jeep Renegade in for maintenance. My service advisor, Allan provided excellent customer service. It is nice when you work with someone who is knowledgeable and actually cares about My service advisor, Allan provided excellent customer service. It is nice when you work with someone who is knowledgeable and actually cares about your vehicle. I highly recommend him. More