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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,631 Reviews

2,631 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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December 18, 2022

The service rep was excellent. He greeted me, explained the process and updated me about the service. I use this dealer for all service and I’m never disappointed. More

by tharris11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan St Germain
Dec 19, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're so pleased to receive your perfect rating and learn that you had a wonderful visit working with the Rockland Chrysler Dodge Jeep Ram Team. If you need anything down the road, please let us know.

December 18, 2022

I believe my service rep was Allan. He was very knowledgeable and walked me through several use of my Jeep gadgets that I wasn't aware of...He was professional and friendly. A pleasur More

by MAGS845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 19, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy you found our Service Department to be so supportive during your visit here at Rockland Chrysler Dodge Jeep Ram. Our team strives to deliver an excellent experience and we're glad you found this to be the case during your visit. Thank you for the five stars and if you have further automotive needs or questions, please reach out.

December 18, 2022

My service representative was extremely knowledgeable, persistent and in detail. He was thorough in his explanation, and his follow through. More

by newzynewz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garcia
Dec 19, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Greetings. We know the importance of having a great experience when servicing your car, thanks for choosing Rockland Chrysler Dodge Jeep Ram to help. Your high rating is greatly appreciated!

December 18, 2022

Professional courtesy and knowledable my advisor was particularly patient with me and let me know exactly what should be done and explanation was precise but he ultimately left the decision up to me More

by Rickyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
Dec 19, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Rickyf, thank you for your five-star review. Your satisfaction means everything to us, so we are delighted to hear that our staff made it knowledgeable for you. Thank you for choosing Rockland Chrysler Dodge Jeep Ram Service Department and we hope to continue to assist you with all of your future needs.

Dec 19, 2022 -

Rickyf responded

your welcome

December 18, 2022

Kevin was very unprofessional, he argued with me out loud because I requested some from of communication. I felt totally disrespected by him. More

by donnavanmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Please know that I take your feedback seriously. Our goal is to provide an exceptional experience to every customer, and I would like the opportunity to discuss your interactions with our team. Please reach out to me when you have a moment. Best regards, Robert Pearlmutter Rockland Chrysler Dodge Jeep RAM General Sales Manager Phone: (845) 627-3700 ext. 320

December 18, 2022

It was done very Fast and friendly. Thank you for all the service you provided More

by MJGALANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi. We appreciate you taking the time to leave Rockland Chrysler Dodge Jr a positive rating. Our friendly team is here to assist with any future automotive needs.

December 18, 2022

I was there for NY inspection, just to let me know that I need a new tires they charge 37 dollars, en fail de inspection…. Comparing with other ny inspection places, they just tell you won’t pass… BAD EXPE More

by ivanrocanoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Laporta
Dec 18, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here at Rockland Chrysler Dodge Jeep Ram and I would appreciate the opportunity to speak with you to address your feedback regarding your visit to our Service Department for your inspection. Please reach out to me at your earliest convenience to discuss this further. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 17, 2022

Extremely pleased with the entire process. My service advisor Allan St Germain was very knowledgeable and professional. He walked me through the entire process and my truck was finished within More

by hembo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St Germain
Dec 19, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Rockland Chrysler Dodge Jeep Ram appreciates learning that your experience with us and our Service Team member was a pleasant one. Do not hesitate to reach out for any further assistance, and take care.

December 16, 2022

Excellent service, from front gate to service adviser. Alan was a pleasure to speak with, and dealt with my service problem promptly. More

by giuseppe912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan St.Germain
Dec 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! Thank you for taking the time to share your positive feedback and give us five stars here at Rockland Chrysler Dodge Jeep Ram. Our Service Team will be happy to assist with anything you need on your next visit, come back any time!

December 16, 2022

Besides the car battery being dead when I picked up my car, it was a very good experience More

by taker6935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Anthony Morrone
Dec 18, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! Each and every day the staff of Rockland Chrysler Dodge Jeep Ram strives to be excellent. Stellar ratings like yours are always our goal.

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