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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,665 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,665 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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December 05, 2022
Easy routine service experience. No appointment was necessary. Wait time was reasonable. Pleasantly surprised. Will be back. No appointment was necessary. Wait time was reasonable. Pleasantly surprised. Will be back. More
by susanwmallory
Verified CustomerEmployees Worked With
December 05, 2022
Everyone at the shop was very kind and respectful. The wait time was a little long though. The wait time was a little long though. More
by hb.bakowski
Employees Worked With
December 04, 2022
Don and gloom service dept. gave worst case scenario for my repair. Went to dealer in Southold NY and they repaired for $300! gave worst case scenario for my repair. Went to dealer in Southold NY and they repaired for $300! More
by vpette1
Employees Worked With
December 04, 2022
Hey was very friendly and very helpful and quick to respond to questions Highly revoked him respond to questions Highly revoked him More
by michaelsunshine
Employees Worked With
December 04, 2022
Scheduled a service appointment for 7:30am. Service department did not open on time. By the time the vehicle was was taken in it was 8:15. Advised the service advisor that I will wait for the o Service department did not open on time. By the time the vehicle was was taken in it was 8:15. Advised the service advisor that I will wait for the oil change to be done, and will not leave the vehicle. Took 3 hours to do a simple oil change at retail cost. Will not go back for routine service, only warranty work since it’s a waste of time and overpriced. Service “advisor” advised useless services for a brand new vehicle. Also blatantly lied about loaner cars. Unacceptable… More
by ginsjon
Employees Worked With
Alan
December 04, 2022
Great customer service. Kevin was excellent and the team very knowledgeable. I will be back. Kevin was excellent and the team very knowledgeable. I will be back. More
by mikeruzzi
Employees Worked With
Other Employees :
Devin Roberts, Anthony Morrone, Wayne Schneider
December 04, 2022
All my experiences with the dealer have been very positive. Short waiting time in completing services and good customer service. positive. Short waiting time in completing services and good customer service. More
by SCOLON333
Employees Worked With
December 04, 2022
They charged for an assessment on a check engine light, but when they provided the receipt, all the wrote that they provided an assessment of what it would take to fix the car. No written assessment. If I but when they provided the receipt, all the wrote that they provided an assessment of what it would take to fix the car. No written assessment. If I am paying $200+ for an assessment, I would expect a detailed report of what was found and cost to fix it. More
by Citizen
Employees Worked With
December 03, 2022
Don’t have a good service. Broke my heater and they fixed it but payed a lot of money and it takes days to be done. Then now my auto light is not working and have to pay for it Broke my heater and they fixed it but payed a lot of money and it takes days to be done. Then now my auto light is not working and have to pay for it. If you have a choice not to come don’t come. More
by lizzybeth75
Employees Worked With
A. Duke
December 03, 2022
Great service at a clean professional safe shop. The recall issue was resolved in a timely manner. The recall issue was resolved in a timely manner. More
by jlopez9111
Employees Worked With
Other Employees :
Devin Roberts, Anthony Morrone, Wayne Schneider
