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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,660 Reviews

2,661 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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December 04, 2022

Great customer service. Kevin was excellent and the team very knowledgeable. I will be back. More

by mikeruzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the five-star rating, Mike. We hope to be of service to you again at Rockland Chrysler Dodge Jeep Ram.

December 04, 2022

All my experiences with the dealer have been very positive. Short waiting time in completing services and good customer service. More

by SCOLON333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

It is pleasing to learn that you are satisfied every time you visit us here at Rockland Chrysler Dodge Jeep Ram. We make it a goal to assist our customers in an efficient, quick manner. Thank you for choosing Rockland Chrysler Dodge Jeep Ram.

December 04, 2022

They charged for an assessment on a check engine light, but when they provided the receipt, all the wrote that they provided an assessment of what it would take to fix the car. No written assessment. If I More

by Citizen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Please know that we take your feedback seriously here at Rockland Chrysler Dodge Jeep Ram, and I would appreciate the opportunity to connect with you and discuss the assessment performed by our Service Team. Please reach out to me with your best availability so we can discuss this in greater detail. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 04, 2022

Don and gloom service dept. gave worst case scenario for my repair. Went to dealer in Southold NY and they repaired for $300! More

by vpette1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about your experience regarding your visit with our Service Team here at Rockland Chrysler Dodge Jeep Ram. I appreciate you reaching out to share your feedback and welcome the opportunity to discuss this further. If you would, please contact me directly. Thank you, and I look forward to speaking with you. Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 03, 2022

Allen took the time to communicate what the issue was on the monitor. He was very patient and helpful. Great service. More

by GIGGIG1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen St. Germain
Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're so glad to receive your 5-star review about our Service Team. Our Service Department at Rockland Chrysler Dodge Jeep Ram is available should you require any extra help in the future. Safe driving!

December 03, 2022

Poor communication It took them 2 days before looking at my vehicle and only because of me speaking to a manager They had my vehicle for 4 days, and wouldn’t give me a loaner bc I was ‘out of warranty.’ More

by taker6935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Please know that we here at Rockland Chrysler Dodge Jeep Ram take your feedback seriously and I would appreciate the opportunity to connect with you and discuss your recent experience with our Service Team. Please email or give me a call at your earliest convenience so we can discuss this in greater detail. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

Dec 04, 2022 -

taker6935 responded

Feel free to reach out to me. Rmpiskun@gmail.com 510-387-2640 Please note I will be flying on Monday and will be limited to my phone

December 03, 2022

Great job. They were able to get me and in and out quickly when I needed a new run light. More

by mariellenholahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Count
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing the team here at Rockland Chrysler Dodge Jeep Ram. We know how important your time is, so we are excited to know that our Service Department was able to get you back out on the road in a timely manner during your visit for a new run light.

December 03, 2022

Great service at a clean professional safe shop. The recall issue was resolved in a timely manner. More

by jlopez9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for leaving us a great review about your experience. We always want to hear about our team doing a great job in assisting our customers in a timely fashion. We appreciate you choosing Rockland Chrysler Dodge Jeep Ram for your automotive needs.

December 03, 2022

Don’t have a good service. Broke my heater and they fixed it but payed a lot of money and it takes days to be done. Then now my auto light is not working and have to pay for it More

by lizzybeth75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A. Duke
Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you so much for sharing your recent experience with our Service Staff at Rockland Chrysler Dodge Jeep Ram. We want every customer to have a positive experience and would appreciate the opportunity to address your feedback regarding your vehicle's heater and auto light. Please contact me at your earliest convenience so that we can discuss your visit. I look forward to hearing from you soon. Sincerely, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 03, 2022

Service was great everyone was very friendly smooth process, will definitely be servicing my car at this location from now on More

by ginagirl03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Greetings, each and every day the staff of Rockland Chrysler Dodge Jeep Ram strives to be excellent. Stellar ratings like yours are always our goal.

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