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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,662 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,662 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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December 04, 2022
Great customer service. Kevin was excellent and the team very knowledgeable. I will be back. Kevin was excellent and the team very knowledgeable. I will be back. More
by mikeruzzi
Verified CustomerEmployees Worked With
Other Employees :
Devin Roberts, Anthony Morrone, Wayne Schneider
December 04, 2022
All my experiences with the dealer have been very positive. Short waiting time in completing services and good customer service. positive. Short waiting time in completing services and good customer service. More
by SCOLON333
Employees Worked With
December 04, 2022
They charged for an assessment on a check engine light, but when they provided the receipt, all the wrote that they provided an assessment of what it would take to fix the car. No written assessment. If I but when they provided the receipt, all the wrote that they provided an assessment of what it would take to fix the car. No written assessment. If I am paying $200+ for an assessment, I would expect a detailed report of what was found and cost to fix it. More
by Citizen
Employees Worked With
December 04, 2022
Don and gloom service dept. gave worst case scenario for my repair. Went to dealer in Southold NY and they repaired for $300! gave worst case scenario for my repair. Went to dealer in Southold NY and they repaired for $300! More
by vpette1
Employees Worked With
December 04, 2022
Scheduled a service appointment for 7:30am. Service department did not open on time. By the time the vehicle was was taken in it was 8:15. Advised the service advisor that I will wait for the o Service department did not open on time. By the time the vehicle was was taken in it was 8:15. Advised the service advisor that I will wait for the oil change to be done, and will not leave the vehicle. Took 3 hours to do a simple oil change at retail cost. Will not go back for routine service, only warranty work since it’s a waste of time and overpriced. Service “advisor” advised useless services for a brand new vehicle. Also blatantly lied about loaner cars. Unacceptable… More
by ginsjon
Employees Worked With
Alan
December 03, 2022
Don’t have a good service. Broke my heater and they fixed it but payed a lot of money and it takes days to be done. Then now my auto light is not working and have to pay for it Broke my heater and they fixed it but payed a lot of money and it takes days to be done. Then now my auto light is not working and have to pay for it. If you have a choice not to come don’t come. More
by lizzybeth75
Employees Worked With
A. Duke
December 03, 2022
Service was great everyone was very friendly smooth process, will definitely be servicing my car at this location from now on process, will definitely be servicing my car at this location from now on More
by ginagirl03
Employees Worked With
December 03, 2022
Great service at a clean professional safe shop. The recall issue was resolved in a timely manner. The recall issue was resolved in a timely manner. More
by jlopez9111
Employees Worked With
Other Employees :
Devin Roberts, Anthony Morrone, Wayne Schneider
December 03, 2022
Poor communication It took them 2 days before looking at my vehicle and only because of me speaking to a manager They had my vehicle for 4 days, and wouldn’t give me a loaner bc I was ‘out of warranty.’ at my vehicle and only because of me speaking to a manager They had my vehicle for 4 days, and wouldn’t give me a loaner bc I was ‘out of warranty.’ I lost 3 days worth of work and had to cancel my sons therapy due to the incompetence of the technicians. More
by taker6935
