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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,665 Reviews

2,665 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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December 05, 2022

Easy routine service experience. No appointment was necessary. Wait time was reasonable. Pleasantly surprised. Will be back. More

by susanwmallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! Thank you for choosing Rockland Chrysler Dodge Jeep Ram for your service needs. We are pleased to know that our Service Team was able to offer you a convenient and timely experience. Please let us know if there is anything else we can do for you.

December 05, 2022

Everyone at the shop was very kind and respectful. The wait time was a little long though. More

by hb.bakowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad to have been able to provide you with a kind and respectful dealership experience. Your feedback is greatly appreciated and we hope to see you back here again at Rockland Chrysler Dodge Jeep Ram.

December 04, 2022

Don and gloom service dept. gave worst case scenario for my repair. Went to dealer in Southold NY and they repaired for $300! More

by vpette1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about your experience regarding your visit with our Service Team here at Rockland Chrysler Dodge Jeep Ram. I appreciate you reaching out to share your feedback and welcome the opportunity to discuss this further. If you would, please contact me directly. Thank you, and I look forward to speaking with you. Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 04, 2022

Hey was very friendly and very helpful and quick to respond to questions Highly revoked him More

by michaelsunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate the kind words you have for our team. We are pleased to learn our team was kind and made sure all of your questions were answered. Thank you for the 5-star rating and for choosing Rockland Chrysler Dodge Jeep Ram.

December 04, 2022

Scheduled a service appointment for 7:30am. Service department did not open on time. By the time the vehicle was was taken in it was 8:15. Advised the service advisor that I will wait for the o More

by ginsjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback. Our goal here at Rockland Chrysler Dodge Jeep Ram is to make sure every customer has a positive experience, and I would appreciate the opportunity to speak with you regarding the timeliness and customer care shown during your recent visit. Please contact me at your earliest convenience. Best regards, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 04, 2022

Great customer service. Kevin was excellent and the team very knowledgeable. I will be back. More

by mikeruzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the five-star rating, Mike. We hope to be of service to you again at Rockland Chrysler Dodge Jeep Ram.

December 04, 2022

All my experiences with the dealer have been very positive. Short waiting time in completing services and good customer service. More

by SCOLON333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

It is pleasing to learn that you are satisfied every time you visit us here at Rockland Chrysler Dodge Jeep Ram. We make it a goal to assist our customers in an efficient, quick manner. Thank you for choosing Rockland Chrysler Dodge Jeep Ram.

December 04, 2022

They charged for an assessment on a check engine light, but when they provided the receipt, all the wrote that they provided an assessment of what it would take to fix the car. No written assessment. If I More

by Citizen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Please know that we take your feedback seriously here at Rockland Chrysler Dodge Jeep Ram, and I would appreciate the opportunity to connect with you and discuss the assessment performed by our Service Team. Please reach out to me with your best availability so we can discuss this in greater detail. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 03, 2022

Don’t have a good service. Broke my heater and they fixed it but payed a lot of money and it takes days to be done. Then now my auto light is not working and have to pay for it More

by lizzybeth75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A. Duke
Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you so much for sharing your recent experience with our Service Staff at Rockland Chrysler Dodge Jeep Ram. We want every customer to have a positive experience and would appreciate the opportunity to address your feedback regarding your vehicle's heater and auto light. Please contact me at your earliest convenience so that we can discuss your visit. I look forward to hearing from you soon. Sincerely, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 03, 2022

Great service at a clean professional safe shop. The recall issue was resolved in a timely manner. More

by jlopez9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for leaving us a great review about your experience. We always want to hear about our team doing a great job in assisting our customers in a timely fashion. We appreciate you choosing Rockland Chrysler Dodge Jeep Ram for your automotive needs.

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