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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,691 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,691 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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Verified Customer
December 06, 2022
I got an appointment for my 2014 Durango to fix airbag signal. It took a week to get passenger seat airbag harness delivered and installed. The part cost $42.20, and I was charged $640 for labor. The pas signal. It took a week to get passenger seat airbag harness delivered and installed. The part cost $42.20, and I was charged $640 for labor. The passenger seat was smeared with a yellow cheese like substance, I’ll assume it was required to install the harness. A courtesy wipe down would be appreciated. I enjoy driving my Durango but the quality of service and high price, it will probably be my last Dodge. More
by gnbcoleman
Employees Worked With
December 06, 2022
great service and transparency from my customer representative who explained the issues with the vehicle in great detail representative who explained the issues with the vehicle in great detail More
by LABE73
Employees Worked With
December 05, 2022
Everyone at the shop was very kind and respectful. The wait time was a little long though. The wait time was a little long though. More
by hb.bakowski
Employees Worked With
December 05, 2022
Easy routine service experience. No appointment was necessary. Wait time was reasonable. Pleasantly surprised. Will be back. No appointment was necessary. Wait time was reasonable. Pleasantly surprised. Will be back. More
by susanwmallory
Employees Worked With
December 05, 2022
Courtesy friendly and reliable service . Very convenient and easily accessible from where I live, literally 15 mins away . Very convenient and easily accessible from where I live, literally 15 mins away . More
by greenplanet365
December 05, 2022
Excellent customer service and polite workers and the waiting room was amazing nice environment I love the place waiting room was amazing nice environment I love the place More
by JOSABETSG
December 04, 2022
Hey was very friendly and very helpful and quick to respond to questions Highly revoked him respond to questions Highly revoked him More
by michaelsunshine
Employees Worked With
December 04, 2022
Scheduled a service appointment for 7:30am. Service department did not open on time. By the time the vehicle was was taken in it was 8:15. Advised the service advisor that I will wait for the o Service department did not open on time. By the time the vehicle was was taken in it was 8:15. Advised the service advisor that I will wait for the oil change to be done, and will not leave the vehicle. Took 3 hours to do a simple oil change at retail cost. Will not go back for routine service, only warranty work since it’s a waste of time and overpriced. Service “advisor” advised useless services for a brand new vehicle. Also blatantly lied about loaner cars. Unacceptable… More
by ginsjon
Employees Worked With
Alan
