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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,630 Reviews

2,630 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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October 27, 2022

I Dealt with Anthony and my experience was HORRIBLE! !! I left my 2014 Cherokee for work and to begin with the vehicle was there for a couple of weeks. While I could deal with that under the circumstance More

by therooddawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Duke
October 27, 2022

This is my 4th lease with Rockland Jeep & because they’ve been great is the reason I’m always willing to travel over the TZ for maintenance services. There have vern some slight changes in management that ha More

by mxmaya76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
Oct 29, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, and thanks for the great 4-star rating! We’re so happy to see that you are consistently having great experiences with us at Rockland Chrysler Dodge Jeep Ram.

October 27, 2022

No complaints. Everything was done right and on time. Service was really great as well. More

by sicilian128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Oct 30, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to write about your experience with our team. We are excited to learn our staff took care of you in a timely fashion. Thank you for choosing Rockland Chrysler Dodge Jeep Ram. For any additional help or information, please contact us anytime. Have a wonderful day.

October 26, 2022

Great Service, They took my car in right away and was done within hours!! Cant say enough about the service team , especially Anthony Marrone. He is amazing! More

by ALYKATT24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Oct 27, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! Thank you so much for your great review and recent visit to Rockland Chrysler Dodge Jeep Ram. It's wonderful to know that we could make your maintenance experience one to remember! We'll be sure to let our Service Team know how awesome they are and how well they did with your maintenance request!

October 26, 2022

Had to bring my Jeep back in. Issue’s with brakes wasn’t resolved. Never heard back about leather on dashboard. Been 3 days and no word. More

by danmartin44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Nov 16, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is our top priority here at Rockland Chrysler Dodge Jeep Ram and I would appreciate the opportunity to speak with you directly. If you would like to discuss this in greater detail, please reach out to me at your earliest convenience. Thank you, Robert Pearlmutter Rockland Chrysler Dodge Jeep RAM General Sales Manager Phone: (845) 627-3700 ext. 320

Nov 16, 2022 -

danmartin44 responded

Your dealership has my vehicle again. Apparently, my issue with breaks wasn’t resolved. Also, it’s been almost a month and I have not heard anything regarding my dashboard ( leather is bunching up ). Alan is my representative again. I dropped off on Monday at 730 and haven’t been able to get in touch with him since. This is starting to become a real problem

October 26, 2022

The employees there were very helpful and professional, couldn't find a better place have my service. More

by PEREZ.ENRIQUE92
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Perez, thank you for your kind words, and we are delighted that our helpful and professional Service Team provided you with a great experience. You are always welcome to come back to Rockland Chrysler Dodge Jeep Ram anytime you need us.

October 26, 2022

Kevin was very polite and professional. Everything I asked for was completed in a timely manner. More

by awdolan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Our team is so glad you had a very polite and professional experience here at Rockland Chrysler Dodge Jeep Ram. We are delighted that you chose us and welcome you back anytime.

October 26, 2022

Awesome as always! Great attention and service, I travel all the way from Cortlandt Manor because of your service. Thank you very much! More

by WX2CX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we appreciate your dedicated loyalty to us for your maintenance needs. Our Service Department is always willing to give you the attention you need for an awesome experience. Thank you for making Rockland Chrysler Dodge Jeep Ram your go-to dealer.

October 25, 2022

Not great took almost a week to get it looked at and poor communication from them More

by jchaber41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan
October 25, 2022

Representatives were very nice however I waited nearly 1. 5 hours for an oil change. More

by SALORENCE11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Oct 27, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for your review and I'm glad to see you had a nice interaction with our Service Team. I would like the chance to speak with you regarding the waited time for an oil change. Could you please contact me at the information provided below to discuss this further? Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

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