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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,665 Reviews

2,665 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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November 01, 2022

Friendly and fast service. Allan is excellent. He did not keep me waiting around and made sure I was informed of what was going on. More

by fchristiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
Nov 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership here at Rockland Chrysler Dodge Jeep Ram. We are pleased to learn that our team met your expectations on timeliness as well as keeping you informed. If there is anything further we can assist with, please reach out to us.

November 01, 2022

Representative was nice courteous and very knowledgeable in is field he was a pleasure to work with More

by STEVEKENNISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
Nov 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Steve, our courteous and knowledgeable staff is always grateful to work with our customers when coming for a visit. If there's anything more we can do to help, please let Rockland Chrysler Dodge Jeep Ram know.

October 31, 2022

Overall experience was good. Kevin helped me and kept me updated on my vehicle needs. More

by jaycruz1805
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Jay, our Service Team is proud to see that they provided you with a good experience. We were glad to give you updates and to be helpful with your vehicle needs. Let us know if we can assist you again down the road at Rockland Chrysler Dodge Jeep Ram.

October 31, 2022

Thank you to Robert, David and Allen for making an otherwise droll experience into a truly fun and comfortable one. When people talk "to" you as opposed to talking "at" you it makes the whole experien More

by gvt19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert K, Allen
Nov 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! We are thrilled to know our team was able to make your experience fun and comfortable. Customer satisfaction is our top priority. We hope you continue to choose Rockland Chrysler Dodge Jeep Ram for all your automotive needs! Take care.

October 31, 2022

Smooth. No problems no delays. Clear communication about what was done and anything more that needed to be done. More

by tristatepumpnmotor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Nov 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we're so grateful for this positive review. Customer satisfaction is our main goal here at Rockland Chrysler Dodge Jeep Ram, and it pleases us to receive your positive rating. We are glad you had a smooth experience with our team.

October 31, 2022

Great service all round they did everything and everything was done in a timely manner. I am extremely happy with the service More

by philomenaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
Nov 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! We are proud to receive your perfect 5-star review! Thank you for taking the time to leave the Rockland Chrysler Dodge Jeep Ram such great feedback.

October 31, 2022

Kevin went above and beyond to resolve my issue. He truly understands that customer service is about SERVICE and followed up personally to ensure the correct parts were ordered and received. He call More

by joeypehush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Joeypehush, we appreciate you taking the time to write a positive review and sharing your experience with our Service Team. It's great to learn your vehicle is tuned up and back on the road in superb condition! We look forward to seeing you and your vehicle at the next servicing.

October 30, 2022

Smooth and friendly service. Would recommend Alan, fair and resourceful. understanding! Detail explanation to the services. More

by villafana.ylmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this review. It was our pleasure to provide a smooth and friendly experience here at Rockland Chrysler Dodge Jeep Ram. Please let us know if we can be of any more assistance.

October 30, 2022

They had my car for a week and when I got it back it still had the same issues it is even worse now my car is leaking coolant, the A/C makes a horrible and loud noise, the passenger seat makes a loud a More

by PACVS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The mechanic the worked in my car is useless
Nov 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thanks for sharing your feedback about your experience with us here at Rockland Chrysler Dodge Jeep Ram. Your feedback is so valuable to us and I would like to speak with you about your overall service experience and communication with our staff. Can you please email me your preferred contact information or reach out to me directly to discuss this further? Best, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

Nov 25, 2022 -

PACVS2 responded

I been trying to contact Katrina or someone to schedule an appointment to get car fixed I’m getting ignored what’s going on ? Last time I spoke with Katrina she told me that is not ok to give them a bad review but no help to fix my car was offered

Nov 25, 2022 -

PACVS2 responded

This guy Robert never picks up the phone either

October 29, 2022

I got on the express service line for a lube, oil, filter & tire rotation. Very courteous, efficient staff. Very clean, comfortable waiting area. More

by huggy91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Ali
Nov 01, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. We work hard to keep our waiting area comfortable and clean for your convenience. Thank you for trusting our courteous Service Team with your lube, oil change, filter, and tire rotation. If you need anything else, please let Rockland Chrysler Dodge Jeep Ram know.

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