Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,659 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
The dealership and the service advisors are great at what they did. They had a rental Kia waiting for me and all the parts needed to fix my recall on my 2021 Dodge Challenger. There’s no place I would send a they did. They had a rental Kia waiting for me and all the parts needed to fix my recall on my 2021 Dodge Challenger. There’s no place I would send anyone if they need a car this is the place to go More
Every time I have gone to Rockland, Chrysler, Jeep, it has been a pleasant experience. I appreciate how I can bring my car in right away and see someone upon arrival. The team sets proper expectations and has been a pleasant experience. I appreciate how I can bring my car in right away and see someone upon arrival. The team sets proper expectations and is very kind. More
Al is always pleasant to talk to and super helpful. I've recommended several people to see him. As a result, three (3l people have purchased cars from him. I've recommended several people to see him. As a result, three (3l people have purchased cars from him. More
Alan always recognizes me and trys his best to listen to the needs I have. Best advisor ever! the needs I have. Best advisor ever! More
Quick intake managed expectations appropriately for timing. Good job overall. Pleasant experience. Would recommend to friends. timing. Good job overall. Pleasant experience. Would recommend to friends. More
Except for David, the service department is extremely unprofessional severely lacking communication within that department Store manager aka "Owners Son" Robert Pearlmutter, could not care less he's NOT unprofessional severely lacking communication within that department Store manager aka "Owners Son" Robert Pearlmutter, could not care less he's NOT any better his disgraceful lack of regard towards customer service is unbelievable. My car was towed to be serviced on Thur, Sept 8th for a blown tire Mr Leahy took the car. I had to rent a that day "dealership had no loaners" according to Mr. Leahy my tire was there Friday Sept 9, then Sat Sept 10th Mr. Leahy was out and Brandon service adviser who was extremely rude told me my car "might" be ready MondaySept 12 because they didn't have the tire. Basically he never checked. causing me the financial to pay a rental 3 days more than I needed to. Monday Sept 12, I spoke in person to the Store Manager who assured me if I sent him the bill for rental he would take care of it. Now Mr. Pearlmutter is ignoring the issue and refuses to reimburse me for the car will not respond to emails or calls. They take your $$ at point of sale then GOOD LUCK!! to you...Mary More
Im very disappointed in the service 😒 received by this dealership in Nanuet, New York. I will never do business with them again. dealership in Nanuet, New York. I will never do business with them again. More