Rockland Chrysler Dodge Jeep RAM - Service Center

This was my first service appointment and it went much better than when I originally picked up the vehicle better than when I originally picked up the vehicle More

Once you’re in, the service is great. The advisors are well educated and guide you along the way during your service experience. My only complaint is the difficulty getting someone on the The advisors are well educated and guide you along the way during your service experience. My only complaint is the difficulty getting someone on the phone. More

Alan and team were very considerate and proactive in updating me on the status of my service. I will ask for him by name for my next appointment. updating me on the status of my service. I will ask for him by name for my next appointment. More

Kevin is my go to service advisor. Easy to work with! Thank you again for your help Kevin Easy to work with! Thank you again for your help Kevin More

No one pick the phone in service, always go in message, also car ready no one inform They have to put some one to pick the phone, get information Very bad communication also car ready no one inform They have to put some one to pick the phone, get information Very bad communication More

I took my Ram 1500 there to replace two damaged tires. I had driven the truck just 200 miles before the tires were damaged. The service representative became upset because I did not want to do a wheel ali I had driven the truck just 200 miles before the tires were damaged. The service representative became upset because I did not want to do a wheel alignment. I told the service representative I was in a hurry but they took from 8:30 to 11:15 to replace the two tires. When I complained about the long wait I was just asked to leave the area were I was stading watching the mechanic working on the truck while on the cellphone taking longer than needed. To make matters worse I picked up the truck and later found out the mechanic forgot to install the center caps of the front wheels. I called and spoke to S.R Ali and he said he was going to find out where they were and call me back next day. He never did, I had to drive back to the dealership and explained everything to another associate who was kind enough to find the caps and place them back on the wheels. More

The service was fine and Allan got me out as quickly as possible. The reason I'm not giving 5 stars is he said this wasn't covered under 3 years or 36,000 bumper to bumper. I would like to get this double possible. The reason I'm not giving 5 stars is he said this wasn't covered under 3 years or 36,000 bumper to bumper. I would like to get this double checked again and please get back to me with an answer, Thanks, More

The new owners of this dealership try to please the customer and when it’s earned I give the highest rating customer and when it’s earned I give the highest rating More

Allen was great he kept me informed and help me with another cars services contract,he took the time to call and get it fixed.He is a asset to your dealership another cars services contract,he took the time to call and get it fixed.He is a asset to your dealership More