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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,635 Reviews

2,635 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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August 14, 2022

I wen for an oil change. Clear and easy check in/ check out out attentive service. Very friendly staff. More

by dargeo6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Aug 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing Rockland Chrysler Dodge Jeep Ram to get your vehicle serviced and taken care of in a timely fashion. One of our Service Department's goals is to always be friendly to our guests. We welcome you back at any time!

August 13, 2022

Allan is the best! Ur in good hands if you get allan for services coordinator. More

by w.morrobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Dooney
Aug 15, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi there, We are happy that our team always meets your service needs. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and please let us know if there is anything else we can help with.

August 12, 2022

I came in to check out an engine icon showing up as trouble on my dashboard and to schedule an oil change. I walked out taking care of both items withi a few hours. More

by mjk111350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Germain (9752)
Aug 15, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Greetings! We appreciate your visit to us at Rockland Chrysler Dodge Jeep Ram. We are thankful that our Service Department helped you with both your engine and oil change needs. Please visit us again for all of your auto-repair needs.

August 11, 2022

Got my car back in a timely fashion after bringing it in to be repaired. They were very flexible with my schedule when the parts came in for it. My only complaint is that when i initially made this appoi More

by miked234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
Aug 12, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we appreciate your feedback. The Service Department at Rockland Chrysler Dodge Jeep Ram strives to ensure that our customer's needs are met at every level. We want you to leave satisfied with our services. If there is anything further we can do to assist you, please feel free to reach out.

August 11, 2022

Had the car for a week and just did oil and tire rotation. My heated steering wheel isn’t working and I have the jeep wave program and they still wanted to charge me More

by shpolonsky
Customer Service
Recommend Dealer
No
Employees Worked With
Anthony Morrone
Aug 15, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback. Your satisfaction is very important to us at Rockland Chrysler Dodge Jeep Ram, and I would appreciate the opportunity to further discuss your Jeep service experience. Would you please contact me so that we may have a discussion? I look forward to hearing from you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

August 11, 2022

The issue was dealt with quickly and explained to me by the service advisor. Thanks. More

by rnimmo98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morrone
Aug 13, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Paul, we are here to assist you with your every need. It is always the goal of Rockland Chrysler Dodge Jeep Ram to make our customers comfortable in the process. Thank you for your five-star review.

August 10, 2022

They were very nice to me, but didn't solve my problem. I also didn't get loaner from them, I had to go to a rental company and pay lot of money for taxi's which wasn't very convenient. But Jessica, More

by shulem1179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 11, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I appreciate you sharing your review on DealerRater about your recent experience here at Rockland Chrysler Dodge Jeep Ram. Consumer impressions are important to us and I would like to speak with you about your overall experience regarding your Jeep purchase. When you have a moment, can you please reach out to me by phone or email so we can discuss this further? Best, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

August 10, 2022

Very accommodating and professional. Always taken care of in a timely manner and treated with respect! More

by TARAL258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for being a valued customer. It was a pleasure to serve you and we are happy that we could provide you with great customer service. Rockland Chrysler Dodge Jeep Ram is honored that you selected us to do business with. We respect how important your time is and are grateful for your review. Have a wonderful day!

August 10, 2022

Very disappointed! I bought the car certified less than a year ago and the radio has never worked right since the day I bought it. I got the full warranty and they sti More

by KITTELS47
Customer Service
Recommend Dealer
No
Employees Worked With
Wesley-Sales
Aug 10, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

I do understand your frustration, sorry that you feel like that, but I do respect your opinion I offer you my assistance and you decline it. Please understand that the Warranty policy is set by the manufacturers not the dealer, Electronics are only covered for 90 days on a CPO. At Rockland cdjr we try to do our very best for all of our customers, sometimes we can't please everyone.

August 09, 2022

Went for an oil change the service was quick and friendly. I like that no appointment was needed. The wait time was exactly what they told me it would be. More

by farro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Ali
Aug 09, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you, Farro, Rockland Chrysler Dodge Jeep Ram is pleased to know our Service Department is working at a 5-star level. We appreciate your feedback.

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