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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,630 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,630 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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June 27, 2022
Brought my Jeep in for service and to check a possible transmission issue at 750AM. I was told by the end of the day. I called 13 times during the day for a status check. Left a calm message if there was transmission issue at 750AM. I was told by the end of the day. I called 13 times during the day for a status check. Left a calm message if there was an issue please let me know. Final call at 530PM and was advised no determination on transmission issue. When I explained I needed my vehicle to take older relatives to a graduation the following day, I was offered a loaner. I still wasn't told of my vehicle's status. I received my vehicle back the following day with a no transmission problem verdict. I have been dealing with this dealership for 7 Jeep leases and this was my most unpleasant and frustrating experiences. More
by CGOODYEAR0
Verified CustomerEmployees Worked With
Allen St. Germaine
June 27, 2022
Excellent service from Rockland Jeep. Would definitely come again! Advisor was very informative and kept me up to date! Would definitely come again! Advisor was very informative and kept me up to date! More
by johnmathny
June 27, 2022
Full communication through entire process. Kept me posted on what was needed to be done and estimated time for completion. Great service overall! Kept me posted on what was needed to be done and estimated time for completion. Great service overall! More
by smorsini88
Employees Worked With
Other Employees :
Devin Roberts, Anthony Morrone, Wayne Schneider
June 26, 2022
Service department was professional, nice waiting room. I was kept updated on my vehicle in a timely manner. I was kept updated on my vehicle in a timely manner. More
by ldtrt16
Employees Worked With
June 26, 2022
Nothing but great things to say about my experience. Kevin my service advisor is amazing, and Brookes my sales rep is always available to assist. James the Financial advisor is a gem. I am very happy wi Kevin my service advisor is amazing, and Brookes my sales rep is always available to assist. James the Financial advisor is a gem. I am very happy with everyone at Rockland Chrysler Dodge Jeep RAM More
by sulayrios
June 26, 2022
Kevin was very helpful. Explained everything clearly. He was prompt and stuck to his word. Explained everything clearly. He was prompt and stuck to his word. More
by AMANDADASCOLI
Employees Worked With
June 26, 2022
Everyone was courteous friendly and helpful. I would highly recommend the team members and service to All my friends and family I would highly recommend the team members and service to All my friends and family More
by gregguy13
Employees Worked With
Other Employees :
Devin Roberts, Anthony Morrone, Wayne Schneider
